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services support coordinator resume example with 6+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
I have attached my resume for your review regarding Food Services Worker positions you have open. I am a certified Food Protection Manager with ServSafe. My certifications are under my former married name and maiden name. I have since remarried and am able to provide whatever verification is required upon request. My experience, training and special emphasis on customer service make me a perfect candidate for these position. I am a self motivated, people person and love a job "well done". I have served in virtually every capacity in the food service industry from prepping food to catering and managing a restaurant. My skills include the following but are not limited to: Preparing meals according to a recipe, and plate setting, maintaining inventory of kitchen items and store room as well reordering supplies, preparing time sheets and paying vendor, managing steam tables, and leading a team when preparing for set-up and breaking down and serving at special events.
Highlights
  • Reliable and punctual
  • Neat, clean and professional appearance
  • Delivers exceptional customer service

Knowledge of basic food preparation


Back of house operations understanding

Ability to handle fast-paced environment

Preparation of various food items

Uses proper sanitation practices


  • Reliable team worker
  • Commercial deep fryer and slicer operation
  • Excellent multi-tasker
  • Culinary knowledge

Reliable, punctual and committed to customer service

Sandwich preparation experience

Alcohol knowledge


Basic knife skills


Accomplishments

Implemented a new product inventory tracking system which reduced monthly food costs by 75 %.

Experience
06/2012 to 2015
Services Support Coordinator Dorchester County, South Carolina SC, State,
  • As a Service Support Coordinator I implement the training/progress related goals and objectives as outlined in the Individual Service Plan (ISP).
  • Ensure that individuals are actively engaged in appropriate activities and the safety and welfare of individuals is maintained at all times.
  • Consistently perform duties in strict adherence to UCP's Policy and Procedure manual, including but not limited to the individual's rights, abuse and neglect, behavior support, medication, emergency care, seizure precaution, emergency contingency plan and fire and evacuation.
  • Initiate incident reports within the reporting deadlines established in UCP's incident report policy.
  • Ensure meals are provided according to individuals' mealtime protocol.
  • Consistently perform duties in strict adherence to UCP's Food Safety Protocol, Sanitation Policy, Blood Borne Pathogen Policy and the Exposure Control Plan.

Charted and recorded information in client files.Quickly responded to crisis situations when severe mental health and behavioral issues arose.Documented all patient information including service plans, treatment reports and progress notes.Collaborated closely with treatment team to appropriately coordinate client care services.

06/2011 to 06/2012
Assistant Manager/Cook Laces On The Avenue City, STATE,
  • Provided courteous and informative customer service in an open kitchen format.Systematically tasted and smelled all prepared dishes, and observed color, texture and garnishes.Expertly estimated staffing needs and adjusted hourly schedules in accordance with demand patterns, budget and local labor laws.Effectively managed and assisted kitchen staff in producing food for banquets, catered events and member dining areas.Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements.Ensured smooth kitchen operation by overseeing daily product inventory, purchasing and receiving.Followed proper food handling methods and maintained correct temperature of all food products.Consistently produced exceptional menu items that regularly garnered diners' praise.Quickly and courteously resolved all guest problems and complaints.Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.Provided nutritious, safe, visually appealing, innovative and properly prepared and flavored food.Set up and performed initial prep work for food items such as soups, sauces and salads.Prepared for each shift by placing a clean cutting board and utensil bath at workstation.Displayed a positive and friendly attitude towards customers and fellow team members.Diligently enforced proper sanitation practices to prevent the spoiling or contamination of foods.Correctly and safely operated all kitchen equipment in accordance with set guidelines.Consistently verified that kitchen staff followed all recipes and portioned serving guidelines correctly.Actively participated in staff meetings and operated as an effective management team leader.Expert in final plate preparation with authentic presentation.
09/2010 to 05/2011
Assessor Literacy Council Of PG City, STATE,
  • My essential functions were as follows: I was the initial contact for perspective students and assisted in the appropriate intake and assessment.
  • I performed data entry into the management Intake and assessment sessions for new students.
  • Performed other duties as assigned based upon program demographics, enrollment trends and the needs of the target population.
  • Conducted small group and individual classroom activities based on differentiated learning needs.Supported students in developing strategies for individual needs and classroom group dynamics.
  • Mentored [number] staff members on international testing procedures.Organized supplementary materials in English for all students.Attended professional development workshops focused on learning goals and classroom management.
2007 to 2009
Line & Banquet Server/ Deli Person Kitchen Match City, STATE,
  • Recovering From Treatment and Removal of Cancer.
  • 1991 to 2007 - Various Temporary Agencies (short and long term assignments).
  • Line & Banquet Server/ Line & Short Order Cook /Deli Person.
  • I have served in virtually every capacity from prepping food to serving it in a cafeteria environment as well as special events, Apportioned and served food to facility residents, employees, or patrons.Assisted co-workers.Attempted to limit problems and liability related to customers' excessive drinkingChecked patrons' identification to ensure that they met minimum age requirements for consumption of alcoholic beveragesChecked the quantity and quality of received productsCleaned and prepared various foods for cooking or servingDeveloped variety of menu items catering to customers with food allergies and diet restrictions such as gluten-free and vegan items.Managed preparation and presentation of the desserts for all catered events.Increased customer attendance at weekly Bar Trivia night by providing fast and friendly service.Ensured minimal product shrink and coordinated secondary usage of productExecuted various kitchen stations and assisted with, meat, fish, saute or pantry Placed food servings on plates and trays according to orders or instructionsPlanned and prepared food for parties, holiday meals, luncheons, special functions, and other social eventsPortioned and wrapped foodPrepared a variety of foods according to customers' orders or supervisors' instructionsPrepared dishes following recipe or verbal instructionsPrepared food items such as sandwiches, salads, soups, and beveragesPrepared items on station assignment listUsed all food handling standardsWashed, peeled, cut, and seeded fruits and vegetablesWeighed, measured, and mixed ingredients according to recipes using various kitchen utensils and equipmentCleaned, cut, and cooked meat, fish, or poultryCooked food properly and in a timely fashion, using safety precautionsEnsured first-in-first-out system with all ingredients labeled and stored properly banquet style and restaurants.
  • I have a thorough knowledge of government standards for food handling and safety.
Education
Expected in 2010 to to
High School Diploma: General Studies
Northwestern Senior High(Adult Education Classes) - Hyattsville, MD
GPA:

- Literacy Council of PG County, MD


Attended Adult Education classes at Northwestern Senior High and completed the program in September 2010 and received diploma.

Skills

administrative, assistant manager I, balance, cooking, Council, data entry, documentation, special events, government, inventory, ISP, Excel, MS Office, Word, progress, reporting, Safety, sales

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Resume Overview

School Attended

  • Northwestern Senior High(Adult Education Classes)

Job Titles Held:

  • Services Support Coordinator
  • Assistant Manager/Cook
  • Assessor
  • Line & Banquet Server/ Deli Person

Degrees

  • High School Diploma

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