Adaptable, friendly, professional and team player with comprehensive background in crisis communications and client relations.
Excellent interpersonal skills
Services Specialist - Child Protective Services Investigator08/2014Gratiot County Department of Health and Human ServicesIthaca, Michigan
Professional social caseworker providing services to socially and economically disadvantaged individuals and families. Investigations of child abuse and neglect cases and guardianship investigations and reviews. Working with service providers, the courts and community resources to assist families. Testifying in court cases. Advised clients on community resources, made referrals and devised realistic treatment plans. Interviewed clients in their home for home study assessments to assist the courts with custody decisions. Evaluated and addressed individual client needs and concerns. Maintained a caseload working under strict deadlines.Wrote petitions, court reports, case plans and other legal documents. Consulted with other professionals regarding the treatment of specific clients. Educated residents and their families regarding other community resources. Maintained thorough case history records and wrote detailed reports.
Services Specialist - Child Protective Services Investigator02/2013 － 08/2014Montcalm County Department of Health and Human ServicesStanton, Michigan
Same duties as above position but in a severely economically disadvantaged County.
Acting Prison Counselor09/2012 － 02/2013Michigan Department of CorrectionsSaint Louis, MichiganCreated, organized and maintained files, daily case notes and electronic databases. Conducted investigation interviews for grievances, assaults and incidences. Answered phone calls concerning clients, handled complaints and responded to requests for information. Counseled and assisted offenders in adjusting to the community. Counseled adult felony offenders with legal, substance abuse, mental health, employment and personal problems. Administered discipline appropriately and set limits for behavior. Conducted disciplinary hearings for adult inmates. Managed team of professionals in dealing with adult offenders. Worked in collaboration with offenders to engage them in case planning. Facilitated cognitive behavioral programs with offenders in a group setting. Completed documentation for all clients attending group sessions.
2002Bachelor of Arts:Saginaw Valley State University - Criminal JusticeSaginaw, MichiganGraduated with honors, Magna Cum Laude with a Major in Criminal Justice and a Minor in Sociology.