Acting Prison Counselor, 08/2012 to 01/2013
Michigan Department Of Corrections – City, STATE,
Created, organized and maintained files, daily case notes and electronic databases. Conducted investigation interviews for grievances, assaults and incidences. Answered phone calls concerning clients, handled complaints and responded to requests for information. Counseled and assisted offenders in adjusting to the community. Counseled adult felony offenders with legal, substance abuse, mental health, employment and personal problems. Administered discipline appropriately and set limits for behavior. Conducted disciplinary hearings for adult inmates. Managed team of professionals in dealing with adult offenders. Worked in collaboration with offenders to engage them in case planning. Facilitated cognitive behavioral programs with offenders in a group setting. Completed documentation for all clients attending group sessions.