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Service & New Construction Plumber Resume Example

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SERVICE & NEW CONSTRUCTION PLUMBER
Summary
Skills
  • Quality production
  • Drainage systems repair
  • Basic math aptitude
  • ISO drawing interpretation
  • Blueprints
  • Custom plumbing systems specialist
  • Air and water piping systems
  • Time management
  • Communications
  • Administrative support
  • Customer service
  • Invoice generation
  • Team building
  • Problem resolution
  • Planning and coordination
Experience
05/2019 to 12/2019
Service & New Construction PlumberCompany Name － City, State
  • Performed emergency on-call work hours during evening, weekends and some holidays.
  • Communicated with customers regarding recommendations on repairs, replacements and upgrades of plumbing equipment.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Offered repair or service options to help customers make decisions.
  • Installed new systems and components according to service orders and manufacturer instructions.
  • Achieved customer satisfaction rating of [Number]% exceeding corporate targets.
  • Troubleshot malfunctions and diagnosed issues to get equipment back into service quickly and fully.
  • Installed and repaired gas lines and hot and cold water lines.
  • Installed and replaced water heaters, drain pipes and water supply lines.
  • Responded quickly, typically within [Timeframe] to emergency situations and calls.
  • Followed relevant codes, regulations and safety techniques.
  • Completed walk-throughs of all completed systems to verify code adherence.
  • Supervised staff and evaluated work performance.
  • Efficiently installed and repaired toilets, water heaters, appliances and showers to maintain [Number]% customer satisfaction ratings.
  • Coordinated schedules with various construction departments in plumbing works for new and existing buildings.
  • Identified and located required tools prior to starting each project.
  • Cut openings in walls and floors to accommodate pipe and pipe fittings.
  • Installed and extended underground storm, sanitation and water piping systems to connect fixtures and plumbing.
  • Tested piping systems with water and air pressure to maintain balance and accuracy.
03/2018 to 05/2019
Plumber TechnicianCompany Name － City, State
  • Created and submitted daily reports on progress of all plumbing projects.
  • Prepared project bids, including parts, labor and equipment needed for each project.
  • Installed and replaced water heaters, drain pipes and water supply lines.
  • Installed and repaired gas lines and hot and cold water lines.
  • Performed emergency on-call work hours during evening, weekends and some holidays.
  • Cut openings in walls and floors to accommodate pipe and pipe fittings.
  • Communicated with customers regarding recommendations on repairs, replacements and upgrades of plumbing equipment.
  • Installed and inspected new and existing plumbing lines up to [Number] inches in diameter.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Leveraged [Software] to input and compile data gathered from various sources.
  • Answered [Number] calls per [Timeframe] to answer customer questions.
  • Improved operations by working with team members and customers to find workable solutions.
  • Created agendas and communication materials for team meetings.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
10/2017 to 03/2018
Service PlumberCompany Name － City, State
  • Worked on all aspects of [Type] systems from start to finish and handled [Task] with efficiency.
  • Identified and located required tools prior to starting each project.
  • Installed and inspected new and existing plumbing lines up to [Number] inches in diameter.
  • Performed pipe fabrication, installation and fitting according to proper specifications.
  • Prepared project bids, including parts, labor and equipment needed for each project.
  • Installed and repaired gas lines and hot and cold water lines.
  • Installed and replaced water heaters, drain pipes and water supply lines.
  • Created and submitted daily reports on progress of all plumbing projects.
  • Communicated with customers regarding recommendations on repairs, replacements and upgrades of plumbing equipment.
  • Performed emergency on-call work hours during evening, weekends and some holidays.
  • Cut openings in walls and floors to accommodate pipe and pipe fittings.
  • Assembled and installed PVC and metal pipes and fixtures through [Task] and [Task].
  • Installed and extended underground storm, sanitation and water piping systems to connect fixtures and plumbing.
  • Responded quickly, typically within [Timeframe] to emergency situations and calls.
  • Followed relevant codes, regulations and safety techniques.
Education and Training
11/2000
1 Year in Class Training/ OJT Certified 6000hrs+: Plumbing Technology Practical ApplicationHillsborough County Plumbing Apprenticeship Progra － City, State
10/1992
Associate of Arts: Accounting And Business ManagementPennsylvania Business Institute － City, State
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Resume Overview

School Attended

  • Hillsborough County Plumbing Apprenticeship Progra
  • Pennsylvania Business Institute

Job Titles Held:

  • Service & New Construction Plumber
  • Plumber Technician
  • Service Plumber

Degrees

  • 1 Year in Class Training/ OJT Certified 6000hrs+ : Plumbing Technology Practical Application
    Associate of Arts : Accounting And Business Management

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