Hardworking Deli Clerk with 7 years of experience in retail support and service. Top-notch issue resolution and customer engagement talents. Works quickly in fast-paced environments. Skilled Deli professional familiar with proper food handling and safety concerns. Relates well to team members and customers of all backgrounds. Offering 7 years of retail experience. Conscientious Deli Clerk with 7 years of deli counter experience. Demonstrated talent for customer service, including making recommendations and planning specialized orders. Recognized for abilities in party platter organization and display case management. Well-organized Night Crew skilled at providing customers with accurate and quick service. Offering 7 years of experience in customer service, preparing deli food and stocking and organizing deliveries. Team player dedicated to adhering to strict service standards. Friendly retail professional with successful background in sales and marketing. Drives sales-goal attainment and customer satisfaction through exceptional customer relations and sales abilities. Proficient in use of POS software. Seasoned Sales Associate with consistent record of exceeding quotas in sales environments. Delivers exceptional customer service and product expertise to drive customer satisfaction ratings. Dependable Bakery Clerk offering bakery sales operations knowledge combined with display case mastery. Offering 7 years of experience in customer service, as well as 6 years in bakery environments.
- Food preparation and safety
- People management
- Ordering procedures
- Equipment Safety
- Quality Management
- Point of sale operation
- Employee training
- Warehouse organization
- Inventory oversight
- Price tagging and shelf labeling
City, STATE, 04/2014 - Current
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
- Monitored inventory levels, ordered new supplies and oversaw restocking of cases.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Learned other teammates' work tasks to train as backup.
- Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
- Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Delivered exemplary customer service to all guests, even in peak business periods to promote retention.
- Opened new inventory and rotated stock by dates to maintain freshness.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Trained new employees on handling, safety and stocking procedures.
- Planned work for deli team to optimize coverage for busy periods.
- Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
- Offered product samples to customers, generating additional sales through taste-testing.
- Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
- Created signs and tags to price items for normal inventory and special promotions and to inform and educate customers.
- Reduced waste by overseeing proper restocking procedures and promotion of nearly-expired goods.
- Completed inventory counts, reordered stock and removed expired items from supply.
- Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.
- Greeted customers at counter to fulfill requests and answer questions.
City, STATE, 10/2017 - 11/2018
- Helped customers complete purchases, locate items and join reward programs.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Restocked and organized merchandise in front lanes.
- Completed inventory counts and ordered merchandise.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Created balanced pallets to support efficient and safe sales floor replenishment.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Removed all debris and packaging from boxes and separated for recycling or disposal.
- Educated caregivers and pet owners on animal care, nutrition and disease management.
City, STATE, 08/2012 - 04/2014
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Collected and authorized payments of guests.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Stayed current on available products, store promotions and customer service policies to better serve shoppers.
- Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Reviewed weekly sales ads and monitored price changes.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Supported promotional plans by updating signage with price changes.
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Resume Overview
School Attended
- Chaparral High School
Job Titles Held:
- Service Deli, Bakery, Meat Department, Night Crew,
- Cashier, Night Crew, Stocker, Animal Care
- Cashier, Department Sales, Overnight Crew
Degrees
- High School Diploma
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