Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Dependable team member with proven skills in lifeguard operations and meeting diverse customer needs. Trained in safe lifeguard responsibilities. Team-oriented worker with excellent organizational and time management abilities. Highly familiar with water rescue techniques and safety regulations.
- Basic food preparation
- Payment processing
- Math and computer skills
- Problem resolution
- Customer service
- Fluent in Tagalog and English
- Worksite safety
- Time management
- Pool policies enforcement
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- CPR certified
- Water sampling
- Lifeguard procedures
- Strong client relations
- Team collaboration
- Communication
- Emergency Response
- Patron support
- First Aid/CPR
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02/2020 to Current Service Crew Member Meritage Hospitality Group Inc ā Portland, MI,
- Kept work areas, utensils and pans cleaned and sanitized.
- Kept customer and food preparation areas clean and well-organized for maximum efficiency.
- Ensured compliance with company service standards, including inventory and cash control procedures.
- Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
- Completed opening, closing and shift change tasks to promote store efficiency.
- Took orders, prepared foods and processed payments in full-service establishment.
- Monitored and counted food stock and supplies to reorder on time.
- Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
- Received food orders from patients and families, and explained offerings.
- Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
- Verified orders and bagged items for easy transport.
- Served drinks and prepared specialty beverages.
- Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
08/2019 to 02/2020 Service Crew Westrock Company ā Bradenton, FL,
- Kept customer and food preparation areas clean and well-organized for maximum efficiency.
- Cleaned and sanitized kitchen workspace by sweeping, mopping and wiping down counters.
- Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
- Took orders, prepared foods and processed payments in full-service establishment.
- Visually counted and inspected dinnerware to replenish trays and bins.
- Answered customer questions and took orders.
- Assisted manager in opening and closing operations, including cleaning, securing and balancing daily funds and receipts.
- Totaled bills, accepted payments and returned change.
- Completed opening, closing and shift change tasks to promote store efficiency.
- Greeted and served guests with warmth, courtesy and efficiency, leading to loyal, returning customers.
- Boosted sales by listening carefully to guests and promoting appropriate specials and offering menu ideas to help in order selection.
- Cross-trained new employees by explaining rules, procedures and job responsibilities.
- Prioritized and completed tasks throughout every shift to support store operations.
- Verified orders and bagged items for easy transport.
- Replenished supplies in kitchen, behind counter and at dining room stations to meet expected demands.
- Resolved customer complaints with urgency and positive action to satisfy guests and promote return visits.
- Operated, cleaned and maintained food preparation equipment, carefully observing safety and sanitation standards and regulations.
- Mastered multiple crew functions, including, serving, hosting, bussing, counter and drive-through.
- Interacted pleasantly with customers and warmly greeted patrons upon entrance to store.
07/2019 to 08/2019 Lifeguard Willow Valley Retirement Communities ā Lancaster, PA,
- Updated logs detailing weather conditions, treatments provided and incident information to keep management informed of activities.
- Maintained neat and clean pool area and clean water at all times.
- Kept equipment in good working order with frequent inspections and minor repairs.
- Kept watch over swimmers to ensure fast response when distress situations arose.
- Cleaned, brushed and vacuumed pool
- Routinely completed safety update training and ensured all patrons followed safety rules.
- Consistently complied with pool regulations and policies while encouraging staff to adhere to guidelines.
- Led swimmer instructional lessons with participants of varying ages to share optimal swim techniques and build strength.
- Patrolled areas to identify anyone in need of assistance and provide immediate care.
- Monitored behaviors for safety violations and took steps to prevent further violations.
- Maintained strong proficiency in CPR, First Aid and rescue techniques to provide optimal support to individuals in distress.
- Alerted patrons to immediate storm conditions by directing them to exit water immediately.
- Informed patrons of unsafe or hazardous conditions, and provided options for alternative activities.
- Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
- Logged hourly chemical readings to keep pool water at safe levels and avoid potential for illness among patrons.
- Monitored pool area for signs of distress and immediately moved into action when emergencies occurred to alleviate potential injuries or fatalities.
- Optimized customer service by resolving issues quickly and with courteous demeanor.
06/2018 to 08/2018 Lifeguard Willow Valley Retirement Communities ā Willow Street, PA,
- Maintained neat and clean pool area and clean water at all times.
- Kept equipment in good working order with frequent inspections and minor repairs.
- Kept watch over swimmers to ensure fast response when distress situations arose.
- Routinely completed safety update training and ensured all patrons followed safety rules.
- Consistently complied with pool regulations and policies while encouraging staff to adhere to guidelines.
- Patrolled areas to identify anyone in need of assistance and provide immediate care.
- Monitored behaviors for safety violations and took steps to prevent further violations.
- Maintained strong proficiency in CPR, First Aid and rescue techniques to provide optimal support to individuals in distress.
- Informed patrons of unsafe or hazardous conditions, and provided options for alternative activities.
- Communicated issues to supervisor for assistance with remediation.
- Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
Expected in 05/2021 High School Diploma:
Moody High School - Corpus Christi, TX
GPA:
Expected in :
Del Mar College - Corpus Christi, TX
GPA:
- Member of National Honor Society
- Member of TOKC
- Member and officer of student council
- Member of key club
- Currently in Health Science Program
- 4.1 GPA
- EKG Certified
- Over 50 hours of community service
- Voleyball
- Basketball
- Softball
- Track
- Cheerleading
- Wrestling
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