Dependable team member with proven skills in lifeguard operations and meeting diverse customer needs. Trained in safe lifeguard responsibilities. Team-oriented worker with excellent organizational and time management abilities. Highly familiar with water rescue techniques and safety regulations.
Skills
Basic food preparation
Payment processing
Math and computer skills
Problem resolution
Customer service
Fluent in Tagalog and English
Worksite safety
Time management
Pool policies enforcement
CPR certified
Water sampling
Lifeguard procedures
Strong client relations
Team collaboration
Communication
Emergency Response
Patron support
First Aid/CPR
Experience
02/2020 to Current
Service Crew MemberMeritage Hospitality Group Inc – Portland, MI,
Kept work areas, utensils and pans cleaned and sanitized.
Kept customer and food preparation areas clean and well-organized for maximum efficiency.
Ensured compliance with company service standards, including inventory and cash control procedures.
Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
Completed opening, closing and shift change tasks to promote store efficiency.
Took orders, prepared foods and processed payments in full-service establishment.
Monitored and counted food stock and supplies to reorder on time.
Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
Received food orders from patients and families, and explained offerings.
Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
Verified orders and bagged items for easy transport.
Served drinks and prepared specialty beverages.
Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
08/2019 to 02/2020
Service CrewWestrock Company – Bradenton, FL,
Kept customer and food preparation areas clean and well-organized for maximum efficiency.
Cleaned and sanitized kitchen workspace by sweeping, mopping and wiping down counters.
Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
Took orders, prepared foods and processed payments in full-service establishment.
Visually counted and inspected dinnerware to replenish trays and bins.
Answered customer questions and took orders.
Assisted manager in opening and closing operations, including cleaning, securing and balancing daily funds and receipts.
Totaled bills, accepted payments and returned change.
Completed opening, closing and shift change tasks to promote store efficiency.
Greeted and served guests with warmth, courtesy and efficiency, leading to loyal, returning customers.
Boosted sales by listening carefully to guests and promoting appropriate specials and offering menu ideas to help in order selection.
Cross-trained new employees by explaining rules, procedures and job responsibilities.
Prioritized and completed tasks throughout every shift to support store operations.
Verified orders and bagged items for easy transport.
Replenished supplies in kitchen, behind counter and at dining room stations to meet expected demands.
Resolved customer complaints with urgency and positive action to satisfy guests and promote return visits.
Operated, cleaned and maintained food preparation equipment, carefully observing safety and sanitation standards and regulations.
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