LiveCareer-Resume

service crew member resume example with 3+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

I AM A DEDICATED EMPLOYEE THAT UTILIZES SKILLS AND ABILITIES FOR FURTHER SELF GROWTH AND PROVIDE SERVICES IN EFFECTIVE MANNER. WILLING TO MULTITASK AND EAGER TO PROMOTE CUSTOMER/CLIENT SATISFACTION TO HELP BUSINESS PROGRESS.

Skills
  • Attention to Detail
  • Work Planning and Prioritization
  • Information Confidentiality
  • Network Administration
  • Recordkeeping and File Management
  • MS Office
  • Verbal and Written Communication
  • Executive Support
  • Honest and Ethical
  • Timesheet Processing
  • Contract Administration
  • Continuous Improvement
  • Customer Service
  • Supplies Ordering
  • Project Coordination
  • Events Coordination
  • Personable and Approachable
  • Documentation and Recordkeeping
  • Basic Food Preparation
  • Cash Handling
  • Cash Drawer Operations
  • Stocking and Replenishing
  • Payment Processing
  • Customer Relations
  • Cleaning and Sanitizing
  • Handling Complaints
  • Supply Ordering
  • Adaptability and Flexibility
  • Math and Computer Skills
Experience
07/2021 to 08/2021
Service Crew Member Meritage Hospitality Group Inc Poplar Bluff, MO,
  • Greeted and served guests with warmth, courtesy and efficiency.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Kept customer and food preparation areas clean and well-organized.
  • Handled food safely to protect customers from cross-contamination or illness risks.
  • Verified orders and bagged items for easy transport.
  • Restocked supplies, removed trash and cleaned areas.
  • Prioritized and completed tasks throughout every shift to support store operations.
  • Delivered food and drink items quickly to help minimize customer wait times.
  • Cleaned and sanitized kitchen workspace by sweeping, mopping and wiping down counters.
  • Totaled bills, processed customer payments using cash, credit and debit cards and returned proper bills and coin.
02/2021 to 04/2021
Service Crew Member Meritage Hospitality Group Inc Portage, IN,
  • Interacted pleasantly with customers and warmly greeted patrons upon entrance to store.
  • Restocked paper products and condiments at self-service areas during periods of downtime.
  • Replenished supplies in kitchen, behind counter and at dining room stations to meet expected demands.
  • Replenished supplies in areas throughout kitchen and dining rooms for customer satisfaction.
  • Unloaded deliveries, stocked and rotated products and monitored inventory to confirm sufficient food and supplies on hand.
  • Carefully hand washed, rinsed and sanitized utensils needed for in kitchen wares
  • Operated kitchen equipment to weigh, measure and mix ingredients according to recipes.
  • Responded quickly to customer complaints and used diplomatic communication to initiate problem resolution.
  • Cleaned and sanitized kitchen workspace by sweeping, mopping and wiping down counters.
  • Restocked supplies, removed trash and cleaned areas.
  • Totaled bills, accepted payments and returned change.
07/2018 to 08/2019
Officer-in-Charge Banner Health Mesa, AZ,
  • Greeted and directed visitors to appropriate personnel and answered calls and emails daily.
  • Prepared correspondence, reports and other documents in final formats.
  • Updated and recorded customer or client information to maintain accounts.
  • Served as company concierge to employees requiring assistance help with travel arrangements.
  • Handled conference room scheduling, collaborating with meeting organizers on logistics and catering.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Processed payments and updated accounts to reflect balance changes.
  • Maintained daily calendars, set appointments with clients and planned daily events.
  • Delivered administrative support to team members.
  • Pulled and organized requested documentation.
  • Coordinated and followed up on meetings to track action items and reflect strategic priorities on agendas.
  • Reviewed staff reports and work assignments to coordinate measures for improvements.
  • Directed staff when assigning and prioritizing tasks.
  • Oversaw new teammate training for completeness and compliance.
  • Managed modifications and upgrades of facilities
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
03/2016 to 04/2018
Administrative Assistant ABSOLUTE INTEGRATED ELECTRONIC SOLUTIONS LLC City, STATE,
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Managed physical and digital scanned files records and uploaded to database., monitored spreadsheets and updated reports to coordinate project materials.
  • Directed customer communication to appropriate department personnel.
  • Tracked and submitted employee timesheets to prepare for payroll processing.
  • Responded effectively to sensitive inquiries or complaints.
  • Maintained accurate department and customer records
  • Provided secretarial and office management support while building cooperative working relationships.
  • Coordinated appointments, meetings and conferences.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Scheduled appointments, meetings and events for management staff.
  • Inventoried and ordered supplies for office.
  • Monitored office equipment and scheduled repairs.
  • Responded to client and vendor inquiries via email and telephone, providing updated and accurate information.
  • Oversaw invoicing and billing functions, achieving consistent and accurate payments.
  • Assisted with basic accounting functions by reconciling company credit card, petty cash and expense reports.
Education and Training
Expected in 03/2015
Bachelor of Science: Business Administration
XAVIER UNIVERSITY - ATENEO DE CAGAYAN - PHILIPPINES,
GPA:
Certifications
  • Licensed Life Insurance Producer LIC No. 3001978182

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Resume Overview

School Attended

  • XAVIER UNIVERSITY - ATENEO DE CAGAYAN

Job Titles Held:

  • Service Crew Member
  • Service Crew Member
  • Officer-in-Charge
  • Administrative Assistant

Degrees

  • Bachelor of Science

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