LiveCareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

I became an assistant manager to a company at a young age. I was hired in as a minimum wage Subway employee but after two months I was moved up to the team leader for both Subway and Charlies. After taking the initiative to learn both sides of the store and doing preventative maintenance, I was soon promoted to the Assistant Manager position. I attended full time classes at Southwestern Michigan college while holding the full time assistant manager position. I made deans list three semesters in a row, maintaining a 3.87 GPA. In high school I was an assistant Debate Coach. My curiosity in the team not only resulted in me helping coach the team but I also became the first female Lincoln Douglas debater to place in Nationals since 1987. I am very detail oriented with the ability to memorize rules and regulations quickly. I am able to make quick adjustments to spontaneous changes, as well as multi-task, and delegate. I have the will to take charge and make decisions while remaining vigilant.

Skills
  • Money Management
  • Management experience
  • Quick Learner
  • Proficient in Windows, Word, Powerpoint, excel, and other computer operationg systems.
  • Courteous, and profession demeanor
  • Team Player
  • Able to work independently as well as with a team
  • File Management
  • Commited team player
  • Efficient problem-solving skills
  • High energy
  • Great customer service skills
Education and Training
Penn High School Mishawaka, IN Expected in 06/2013 High School Diploma : - GPA :
Southwestern Michigan College Dowagiac, MI Expected in : Business Management - GPA :
  • Made deans list 3 semester in a row maintaining a 3.8 GPA
  • Classes included- Business managment, accounting, critical thinking, public speaking, public relations, along with all required core classes.
Southwestern Michigan College Dowagiac, MI Expected in : Criminal Justice - GPA :
Experience
Plymouth Harbor On Sarasota Bay - Server, Server Professional, Host, Bartender
Sarasota, FL, 02/2016 - Current
  • Demonstrated genuine hospitality while greeting and establishing rapport with guests.
  • Guided guests through menus while demonstrating thorough knowledge of the food, beverages, and ingredients.
  • Maintained table settings by removing courses, replacing utensils, and refilling beverages promptly and courteously.
  • Delivered quality service by providing a warm and welcoming environment.
  • Effectively listened to, understood, and clarified guest concerns and issues.
  • Checked identification of customers to verify age requirements needed for purchase of alcohol.
  • Maintained open communication with kitchen staff regarding cook times to prevent overloading workers and creating dissatisfied customers.
  • Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
Landry's - Front Desk Receptionist
Dunwoody, GA, 07/2018 - 07/2019
  • Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
  • Maintained master calendar for client appointments.
  • Organized and prioritized case loads of three attorneys.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Processed and distributed invoices to bill clients.
  • Answered and directed incoming calls using multi-line telephone system.
  • Handled incoming and outgoing flow of money blly cash, card, and/or check.
  • Prepared, complied, and filed documents as well as reprots presented to various parties.
  • Welcomed clients in a friendly and upbeat manner.
  • Organized and updated daily/weekly schedules as well as monthly calender obligations for various levels of management and staff.
Raising Cane's - Server, Bartender
Ocean Springs, MS, 10/2015 - 03/2017
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Set up and decorated menu marketing boards with current specials information and drink features.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Checked identification of customers to verify age requirements needed for purchase of alcohol.
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
  • Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
Charlies - Assistant Manager
City, STATE, 06/2013 - 12/2015
  • Planned and prepared workflow schedules, delegating tasks for up to twelve team members.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Completed inventory audits to identify losses and project future demands.
  • Delegated daily tasks to team members to optimize team productivity.
  • Evaluated employee performance and developed improvement plans.
  • Coached and mentored employees by delivering training, guidance and performance monitoring.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.

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Resume Overview

School Attended

  • Penn High School
  • Southwestern Michigan College
  • Southwestern Michigan College

Job Titles Held:

  • Server, Server Professional, Host, Bartender
  • Front Desk Receptionist
  • Server, Bartender
  • Assistant Manager

Degrees

  • High School Diploma
  • Some College (No Degree)
  • Some College (No Degree)

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