Server, Server Professional, Host, Bartender Resume Example
I became an assistant manager to a company at a young age. I was hired in as a minimum wage Subway employee but after two months I was moved up to the team leader for both Subway and Charlies. After taking the initiative to learn both sides of the store and doing preventative maintenance, I was soon promoted to the Assistant Manager position. I attended full time classes at Southwestern Michigan college while holding the full time assistant manager position. I made deans list three semesters in a row, maintaining a 3.87 GPA. In high school I was an assistant Debate Coach. My curiosity in the team not only resulted in me helping coach the team but I also became the first female Lincoln Douglas debater to place in Nationals since 1987. I am very detail oriented with the ability to memorize rules and regulations quickly. I am able to make quick adjustments to spontaneous changes, as well as multi-task, and delegate. I have the will to take charge and make decisions while remaining vigilant.
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- Demonstrated genuine hospitality while greeting and establishing rapport with guests.
- Guided guests through menus while demonstrating thorough knowledge of the food, beverages, and ingredients.
- Maintained table settings by removing courses, replacing utensils, and refilling beverages promptly and courteously.
- Delivered quality service by providing a warm and welcoming environment.
- Effectively listened to, understood, and clarified guest concerns and issues.
- Checked identification of customers to verify age requirements needed for purchase of alcohol.
- Maintained open communication with kitchen staff regarding cook times to prevent overloading workers and creating dissatisfied customers.
- Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
- Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
- Maintained master calendar for client appointments.
- Organized and prioritized case loads of three attorneys.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
- Processed and distributed invoices to bill clients.
- Answered and directed incoming calls using multi-line telephone system.
- Handled incoming and outgoing flow of money blly cash, card, and/or check.
- Prepared, complied, and filed documents as well as reprots presented to various parties.
- Welcomed clients in a friendly and upbeat manner.
- Organized and updated daily/weekly schedules as well as monthly calender obligations for various levels of management and staff.
- Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
- Set up and decorated menu marketing boards with current specials information and drink features.
- Collected food, wine and appetizer orders from patrons and promoted upsell items.
- Checked identification of customers to verify age requirements needed for purchase of alcohol.
- Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
- Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
- Planned and prepared workflow schedules, delegating tasks for up to twelve team members.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Enhanced sales by implementing merchandising and promotional improvements.
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
- Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
- Completed inventory audits to identify losses and project future demands.
- Delegated daily tasks to team members to optimize team productivity.
- Evaluated employee performance and developed improvement plans.
- Coached and mentored employees by delivering training, guidance and performance monitoring.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Made deans list 3 semester in a row maintaining a 3.8 GPA
- Classes included- Business managment, accounting, critical thinking, public speaking, public relations, along with all required core classes.
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Resume Overview
School Attended
- Penn High School
- Southwestern Michigan College
Job Titles Held:
- Server, Server Professional, Host, Bartender
- Front Desk Receptionist
- Server, Bartender
- Assistant Manager
Degrees
- High School Diploma
Some College (No Degree) in Business Management
Some College (No Degree) in Criminal Justice
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