Server, Bartender, and Server Trainer Resume Example
Love this resume?Build Your Own Now
SERVER, BARTENDER, AND SERVER TRAINER
Professional Summary
Dependable server with five years of experience providing efficient, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Skills
|
|
Work History
Server, Bartender, and Server Trainer / / Carrabba's Italian Grill - City , STATE / 09.2017 - Current
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags
- Checked identification to enforce age regulations for alcoholic beverages
- Greeted and maintained relationships with regular customers
- Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies
- Assisted servers with specialty drinks orders by preparing on-demand items without delay
- Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction
- Trained new team members on restaurant procedures, menu items and performance strategies
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints
- Kept register accurate through correct billing, payment processing and cash management practices
- Greeted incoming guests and managed accurate seating based on customer desires and server loads
- Asked diners about meals to assess satisfaction and collect vital feedback to improve operations
- Managed up to four to five tables consecutively with varying party sizes. Would have had roughly 12-13 tables in one night
Server and Hostess / / Prime Table Restaurant - City , STATE / 01.2015 - 07.2017
- Assisted managers with quickly resolving service- and food-related issues
- Cultivated positive guest relations by managing information and orchestrating speedy seating
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking
- Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy
- Supported servers, food runners and bussers with keeping dining areaready for every guest
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions
- Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction
- Garnished dishes and quickly delivered items to customers, minimizing wait times
- Promoted efficiency by removing empty dishes, glassware and silverware to shorten bussing times
- Organized and replenished supplies at food stations to optimize team performance
- Conferred with cooks to produce accurate orders, verifying accuracy prior to delivery
- Completed efficient table resets by wiping down surfaces and refilling condiments
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
- Managed up to six tables at a time, ensuring guests were happy by efficiently collaborating with kitchen staff and fellow servers
Campus Dining / / Grand Valley State University - City , STATE / 09.2016 - 05.2017
- Loaded, unloaded and moved material to and from storage and production areas
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas
- Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning
- Greeted customers and answered any questions
- Assisted cashiers with processing customer payments and documenting orders
- Garnished dishes and quickly delivered items to customers, minimizing wait times
Education
Grand Valley State University - City / 12.2019Bachelor of Science: Allied Health Sciences
- Coursework in anatomy, physiology, microbiology, legal & ethics of health professionals, introduction to healthcare, clinical nutrition, pharmacology, healthcare management, pathophysiology, biomedical ethics, etc.
- Graduated with 2.95 GPA
- Recipient of a scholarship from CFA Youth Scholarship Foundation in 2016
- Member of Medical Sciences Discussion Club
- Member of Pre-nursing Association
Niles High School - City / 06.2016High School Diploma
- Graduated with 3.41 GPA
- Was apart of the Professional Health Careers Academy during the 2014-2015 school year where I earned 14 college credits.
- Took AP biology and psychology during the 2016 school year.
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Word choice
- Measurable results
Resume Overview
School Attended
- Grand Valley State University
- Niles High School
Job Titles Held:
- Server, Bartender, and Server Trainer
- Server and Hostess
- Campus Dining
Degrees
- Bachelor of Science : Allied Health Sciences
High School Diploma
Similar Resumes
