Experienced [Customer Service Representative] with over 10 years of experience in Customer Relations. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.
With experience in Phlebotomy, accompanied with my Customer Service background. I've Recognized the importance of providing, the consistency for performance excellence and contributions to success in the Customer Service industry. Strengths in Customer Service and Phlebotomy backed by training, and Schooling.
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Sensory Advisor Duties:
― (2) Greeters/Recruiters
▪ Engage customers to participate in survey
▪ Explain that survey will take less than 5 minutes
▪ Inform the customer of the coupon for participating
▪ Ask the qualifying screening question
▪ If the customer qualifies, escort customer to survey area
― (1-2) Food Prep
▪ Prepare fresh samples at a comparable pace with customer
testing (enough for 30 min of samples)
▪ Ensure sample size is identical for both products. The Field
Manager will provide tools and guidelines to monitor portion
size
▪ Transport samples to survey area
▪ Keep work area neat
▪ Practice appropriate food safety practices
▪ Keep accurate log of Lot Codes from sampled product.
― (1-2) Survey Support
▪ Explain and assist customers with the survey
▪ Provide samples and offer water to customers
▪ Pleasant and productive – keep to the survey
• Be careful not to influence
• Provide support for all
participating customers
▪ Provide a coupon and thank the customer
for their assistance
▪ Remind customer of coupon expiration date.
Phlebotomy/ Certified and License Number # 573-10054 In 50 States
Dental Assistant
CPR
Dentrix/ Dental Software
Eaglesoft/ 17,18,19/ Dental Software
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