Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Seasoned Senior Linux Systems Administrator with 24 years experience in place at a dynamic, modern, and complex data center in a DOD (US Army) contracting environment. Conducts Linux Cloud and Hardware administration. Manages both VMWare virtual servers and hardware servers. Provides customer service. Scripts long and repetitive tasks. Documents hardware and software life cycles. Keeps systems functional. Consults on Linux systems. Provides research and troubleshooting. Ensures compliance of all Government, DOD, Army, and local security regulations and requirements for the data center as applied to Linux systems. Maintains Comptia Security+ and Secret clearance.

  • Scripted, supported, and ran operations on Ansible software for Linux systems
  • Provisioned , configured , and orchestrated Linux systems
  • Wrote Linux shell programs
  • Wrote in Perl, C, PHP, YAML, and Python for System Administration tasks
  • Installed and managed web servers, such as WebLogic, ColdFusion, Secure Global Desktop
  • Administered Solaris technologies, such as Jumpstart, Service Management Facility, zones, and logical domains
  • Implemented and managed DOD Information Assurance system requirements on Solaris and Linux systems
  • Implemented and managed disaster recovery systems and software on NetBackup and NetApp systems
  • Implemented LAN and SAN integration in Linux systems hardware and software
  • Performed directory server installation and support on UNIX systems
  • Managed OS Support on VMware
  • Supervised and managed Linux data center operations and coordination
  • Installed, configured, and operated Red Hat Identity Management on Linux systems
  • Managed NetApp storage using ONTAP 9 software on two FAS8200 servers
Work History
Senior Unix Systems Administrator, 08/2019 - Current
Bae Systems Annapolis Junction, MD,

Linux system administrator for over 290 Army Logistics Data Center Analysis (LDAC) servers for Army Logistics Transformation program. Manages LDAC patching, maintenance, and performance. Manages security posture. Manages all non-application aspects of LDAC Linux systems, including control scripting and monitoring. Uses VMWare, Red Hat, Remedy, Ansible, and many other software applications.

  • Completed reports detailing Linux systems performance
  • Configured, tested and maintained Linux equipment to achieve 99% up time
  • Standardized job tasks and trained team members on industry best practices and standards
  • Resolved issues and escalated problems with knowledgeable support and quality service
  • Optimized system security and performance with proactive changes such as Ansible scripting and many other scripts
  • Handled hundreds of calls per month to address customer inquiries and concerns
  • Resolved complex problems, improved operations and provided exceptional client support
  • Worked with Army support customers to understand needs and provide timely service
  • Increased customer satisfaction by resolving Linux-related issues
  • Managed development of system protocols to deliver complete and persistent data set
Senior Systems Administrator , 04/2019 - 07/2019
Engility Corporation Little Rock, AR,
  • Transition from Logistics Support Agency IBM contract to Army Enterprise Systems Integration Program Vista Technical Services contract
  • Linux system administrator for over 300 Army Logistics Data Center Analysis servers
  • Part of Army Logistics Transformation program
  • Managed patching, maintenance, and performance
  • Managed security posture
  • Managed all non-application aspects of Linux systems, including control scripting and monitoring
  • Managed virtual machine software, Red Hat, Remedy, and many other software applications
Linux Senior System Administrator, 01/2013 - 03/2019
St. Jude Children's Research Hospital Memphis, TN,
  • Managed over 300 Linux systems administration, virtual and hardware, at 99% up time
  • Planed Linux administration projects on time successfully
  • Installed, configured, troubleshot Linux systems with excellent customer satisfaction
  • Converted disk backup to NetApp network file storage without training on two NetApp systems
  • Produced fast turnaround on many hundreds of incidents for Linux systems
  • Reduced security alerts to lowest in data center
  • Moved data center Linux systems to new building without major interruptions
  • Moved network file servers into NetApp storage servers without loss of service
  • Brought Identity management to Linux systems from old directory server (LDAP) systems
  • Moved Linux patching tasks to script and user control instead of taking large amounts of SA time
  • Converted Solaris systems to Linux systems without any major incidents
  • Installed, configured, troubleshot small directory servers (LDAP) with excellent customer satisfaction
Senior Systems Administrator, 03/2002 - 12/2012
Engility Corporation Los Angeles, CA,
  • Part of Information Technology Support Services contract, working for Army Material Command's Logistics Support Activity
  • Grew data center Solaris systems from Army-owned, small data center with less than 10 servers to large, complex, contractor owned and ran data center containing over 100 servers, resulting in reduced costs by over half and improved service
  • Managed data center Solaris systems through 3 full hardware refreshes without problems
  • Installed, maintained, troubleshot, and decommissioned over 50 Sun hardware Unix platforms with excellent customer service
  • Researched, built, and supported 2 directory server systems supporting Unix authentication, web servers, and workforce directory services without any major disruptions
  • Planned and documented data center Unix operations, including provisioning, maintenance, and operations procedures, resulting in smooth running servers with no security problems
Bachelor Of Science: Business Management, Expected in 1998
Upper Iowa University - Fayette, IA
Associate In Applied Science: Educational And Instructional Technology, Expected in 1993
Community College Of The Air Force - Montgomery, AL
Associate In Applied Science: Communications Technology, Expected in 1985
Community College Of The Air Force - Montgomery, AL

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School Attended

  • Upper Iowa University
  • Community College Of The Air Force
  • Community College Of The Air Force

Job Titles Held:

  • Senior Unix Systems Administrator
  • Senior Systems Administrator
  • Linux Senior System Administrator
  • Senior Systems Administrator


  • Bachelor Of Science
  • Associate In Applied Science
  • Associate In Applied Science

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