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SENIOR TRANSMISSION SYSTEMS SUPERVISOR Resume Example

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SENIOR TRANSMISSION SYSTEMS SUPERVISOR
Professional Summary

Results-oriented professional with 12 years of experience and a proven knowledge of customer service, 5 years operations management, and 5 years productivity and performance management. Aiming to leverage my skills to successfully fill the Information Technology Support and management role at your company. Authorized to work in the US for any employer.

Work History
UNITED STATES ARMY - SENIOR TRANSMISSION SYSTEMS SUPERVISORFort Stewart, GA11/2018 - 03/2020
  • Results-oriented professional with 12 years of experience and a proven knowledge of customer service, 5 years operations management, and 5 years productivity and performance management. Aiming to leverage my skills to successfully fill the Information Technology Support and management role at your company. Authorized to work in the US for any employer.
UNITED STATES ARMY - SENIOR TRANSMISSION SYSTEMS SUPERVISORFort Stewart, GA10/2015 - 09/2018
  • Results-oriented professional with 12 years of experience and a proven knowledge of customer service, 5 years operations management, and 5 years productivity and performance management. Aiming to leverage my skills to successfully fill the Information Technology Support and management role at your company. Authorized to work in the US for any employer.
52D Brigade Engineering Battalion - Tactical Relay Tower SpecialistsColorado Springs, CO12/2014 - 08/2015
  • Performed joint system check out of each system installation prior to issue.
  • Performed inspections, diagnostics and troubleshooting on structures, equipment and devices and determined appropriate repair work.
  • Conduct technical analysis for system implementations, modifications, and potential enhancements.
  • Perform de-installations, installations, and handoffs for specified systems.
  • Troubleshoot system problems and/or integration issues determine system solution in accordance with customer needs and recommend actions to customer for system solutions.
  • Perform engineering assessments of new equipment and software upgrades for integration into required systems.
  • Create customized training plans based on current systems, new system upgrades, and mission specific requirements.
  • Provide delivery of instruction through both field and classroom training/operation.
  • Provide modernization instruction on the operations and maintenance of supported systems, standard and non-standard systems and equipment.
  • Familiar with Layer 2 concepts (VLANs, MAC Addressing).
  • Familiar with Layer 3 concepts (Routing protocols (OSPF, EIGRP, BGP, DMVPN), IP subnetting).
  • Familiar with TCP/IP protocol model/OSI reference model.
  • Familiar with command line interface and syntax of Cisco, Brocade, and Windows operating systems.
  • Familiar with IA and Network Security technologies (network scanning, Firewalls, Host and Network Intrusion Prevention and Detection).
  • Familiar with Network Operations (configuration management, network monitoring, fault isolation and remediation).
  • Familiar with Windows Server (installation, configuration, operation).
  • Familiar with virtualization technologies (installation, configuration, operation of ESXi and VMware).
  • Familiar with Frequency Division Multiple Access and Time Division Multiple Access transmission environments.
  • Proficient with Radio Frequency and Satellite Communications theory.
  • Proficient with electronic maintenance actions; preventative maintenance, services, testing and diagnostics.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Analyzed effectiveness of training programs at all levels and recommended updates.
National Retail Systems, Inc. - Warehouse LoaderSavannah, GA01/2008 - 06/2011
  • Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
  • Installed protective devices to prevent shifting or damage to items being transferred, including braces, padding and strapping.
  • Loaded and strapped shipments into place on trucks.
  • Monitored weights and dimensions of boxes and pallets for compliance with standards.
  • Verified contents of inventory loads against shipping papers.
  • Loaded and unloaded materials onto or from pallets, trays, racks, and shelves by hand.
  • Unloaded packages with care and placed in proper staging area.
  • Improved delivery plans with strong scheduling knowledge, organizational skills and route development expertise within team.
  • Handled day-to-day shipping and receiving overseeing more than 10,000 packages per day.
  • Trained new staff on job duties, company policies and safety procedures for rapid offboarding.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
Skills
  • Military Experience (5 years)
  • Landscape Maintenance (4 years)
  • GATR System
  • CPN (Command Post Node)
  • Technical knowledge
  • Red Hat Linux
  • Cable Management
  • Network Management Systems (NMS)
  • Network Management
  • Employee training
  • Listening
  • Microsoft Outlook
  • Red Hat Linux
  • Technical analysis
  • Welding
  • Product research
  • First Aid/CPR
  • Troubleshooting
  • Network Monitoring (4 years)
  • Routing Protocols (2 years)
  • TCN-Lite (Tactical Communication Node Lite)
  • STT (Satellite Transportable Terminal)
  • Switches
  • Communications Security
  • LAN Switching
  • Putty
  • Network Security
  • C, C2, C4, C5, Cable
  • MAC
  • Microsoft Windows
  • Shipping
  • Networking
  • Critical thinking
  • Active Directory
  • Team Building
  • Mentoring
  • Microsoft Excel
  • Mentoring
  • Troubleshooting
  • Customer services (12 years)
  • Microsoft Windows Server (7 years)
  • TCN (Tactical Communication Node)
  • SNAP (SIPR NIPR Access Point)
  • Routers
  • Tactical Communications
  • Cisco Call Manager
  • Configuration management
  • Network Troubleshooting
  • HVAC
  • Managing
  • Operations management
  • Sorting
  • Telecommunications
  • Inspect equipment
  • Documentation skills
  • Preventive Maintenance
  • Calibration
  • LAN (4 years)
  • Call Manager Express
  • TCP/IP Networking
  • VoIP (Voice over IP)
  • Microsoft Office
  • Network Troubleshooting
  • Windows 10
  • Counseling
  • Decision-making
  • Leadership development
  • Windows OS
  • Organizational Skills
  • Supervision
  • Test equipment
  • Problem resolution
  • Strategic Planning
  • Microsoft Windows
  • Customer Service
  • Conflict Management
  • Equipment Maintenance
  • Teamwork
    • Education
    12/2014Savannah Technical CollegeSavannah, GACertification in Welding And Joining
    05/2014Savannah Technical CollegeSavannah, GACertification in Air Conditioning and Refrigeration Technology
    05/2013Liberty County High SchoolHinesville, GAHigh school diploma
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    Resume Overview

    Companies Worked For:

    • UNITED STATES ARMY
    • 52D Brigade Engineering Battalion
    • National Retail Systems, Inc.

    School Attended

    • Savannah Technical College
    • Liberty County High School

    Job Titles Held:

    • SENIOR TRANSMISSION SYSTEMS SUPERVISOR
    • Tactical Relay Tower Specialists
    • Warehouse Loader

    Degrees

    • Certification in Welding And Joining
      Certification in Air Conditioning and Refrigeration Technology
      High school diploma

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