Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Results-oriented professional with 12 years of experience and a proven knowledge of customer service, 5 years operations management, and 5 years productivity and performance management. Aiming to leverage my skills to successfully fill the Information Technology Support and management role at your company. Authorized to work in the US for any employer.
Skills
Military Experience (5 years)
Landscape Maintenance (4 years)
GATR System
CPN (Command Post Node)
Technical knowledge
Red Hat Linux
Cable Management
Network Management Systems (NMS)
Network Management
Employee training
Listening
Microsoft Outlook
Red Hat Linux
Technical analysis
Welding
Product research
First Aid/CPR
Troubleshooting
Network Monitoring (4 years)
Routing Protocols (2 years)
TCN-Lite (Tactical Communication Node Lite)
STT (Satellite Transportable Terminal)
Switches
Communications Security
LAN Switching
Putty
Network Security
C, C2, C4, C5, Cable
MAC
Microsoft Windows
Shipping
Networking
Critical thinking
Active Directory
Team Building
Mentoring
Microsoft Excel
Mentoring
Troubleshooting
Customer services (12 years)
Microsoft Windows Server (7 years)
TCN (Tactical Communication Node)
SNAP (SIPR NIPR Access Point)
Routers
Tactical Communications
Cisco Call Manager
Configuration management
Network Troubleshooting
HVAC
Managing
Operations management
Sorting
Telecommunications
Inspect equipment
Documentation skills
Preventive Maintenance
Calibration
LAN (4 years)
Call Manager Express
TCP/IP Networking
VoIP (Voice over IP)
Microsoft Office
Network Troubleshooting
Windows 10
Counseling
Decision-making
Leadership development
Windows OS
Organizational Skills
Supervision
Test equipment
Problem resolution
Strategic Planning
Microsoft Windows
Customer Service
Conflict Management
Equipment Maintenance
Teamwork
Work History
11/2018 to 03/2020
SENIOR TRANSMISSION SYSTEMS SUPERVISORC&S Family Of Companies – Hartford, CT,
Results-oriented professional with 12 years of experience and a proven knowledge of customer service, 5 years operations management, and 5 years productivity and performance management. Aiming to leverage my skills to successfully fill the Information Technology Support and management role at your company. Authorized to work in the US for any employer.
10/2015 to 09/2018
SENIOR TRANSMISSION SYSTEMS SUPERVISORUNITED STATES ARMY – City, STATE,
Results-oriented professional with 12 years of experience and a proven knowledge of customer service, 5 years operations management, and 5 years productivity and performance management. Aiming to leverage my skills to successfully fill the Information Technology Support and management role at your company. Authorized to work in the US for any employer.
12/2014 to 08/2015
Tactical Relay Tower Specialists52D Brigade Engineering Battalion – City, STATE,
Performed joint system check out of each system installation prior to issue.
Performed inspections, diagnostics and troubleshooting on structures, equipment and devices and determined appropriate repair work.
Conduct technical analysis for system implementations, modifications, and potential enhancements.
Perform de-installations, installations, and handoffs for specified systems.
Troubleshoot system problems and/or integration issues determine system solution in accordance with customer needs and recommend actions to customer for system solutions.
Perform engineering assessments of new equipment and software upgrades for integration into required systems.
Create customized training plans based on current systems, new system upgrades, and mission specific requirements.
Provide delivery of instruction through both field and classroom training/operation.
Provide modernization instruction on the operations and maintenance of supported systems, standard and non-standard systems and equipment.
Familiar with Layer 2 concepts (VLANs, MAC Addressing).
Familiar with Layer 3 concepts (Routing protocols (OSPF, EIGRP, BGP, DMVPN), IP subnetting).
Familiar with TCP/IP protocol model/OSI reference model.
Familiar with command line interface and syntax of Cisco, Brocade, and Windows operating systems.
Familiar with IA and Network Security technologies (network scanning, Firewalls, Host and Network Intrusion Prevention and Detection).
Familiar with Network Operations (configuration management, network monitoring, fault isolation and remediation).
Familiar with Windows Server (installation, configuration, operation).
Familiar with virtualization technologies (installation, configuration, operation of ESXi and VMware).
Familiar with Frequency Division Multiple Access and Time Division Multiple Access transmission environments.
Proficient with Radio Frequency and Satellite Communications theory.
Proficient with electronic maintenance actions; preventative maintenance, services, testing and diagnostics.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Maintained excellent attendance record, consistently arriving to work on time.
Analyzed effectiveness of training programs at all levels and recommended updates.
01/2008 to 06/2011
Warehouse LoaderNational Retail Systems, Inc. – City, STATE,
Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
Installed protective devices to prevent shifting or damage to items being transferred, including braces, padding and strapping.
Loaded and strapped shipments into place on trucks.
Monitored weights and dimensions of boxes and pallets for compliance with standards.
Verified contents of inventory loads against shipping papers.
Loaded and unloaded materials onto or from pallets, trays, racks, and shelves by hand.
Unloaded packages with care and placed in proper staging area.
Improved delivery plans with strong scheduling knowledge, organizational skills and route development expertise within team.
Handled day-to-day shipping and receiving overseeing more than 10,000 packages per day.
Trained new staff on job duties, company policies and safety procedures for rapid offboarding.
Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
Education
Expected in 12/2014
Certification in Welding And Joining: Savannah Technical College - Savannah, GA GPA:
Expected in 05/2014
Certification in Air Conditioning and Refrigeration Technology: Savannah Technical College - Savannah, GA GPA:
Expected in 05/2013
High school diploma: Liberty County High School - Hinesville, GA GPA:
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School Attended
Savannah Technical College
Savannah Technical College
Liberty County High School
Job Titles Held:
SENIOR TRANSMISSION SYSTEMS SUPERVISOR
SENIOR TRANSMISSION SYSTEMS SUPERVISOR
Tactical Relay Tower Specialists
Warehouse Loader
Degrees
Certification in Welding And Joining
Certification in Air Conditioning and Refrigeration Technology
