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senior technical lead resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Experience
Senior Technical Lead, 04/2006 to Current
Call Andy! Macintosh Consulting, ,
  • Technically led and executed two highly successful Windchill upgrade projects, the most recent of which encompassed Windchill 9 with database, operating system and hardware upgrades.
  • This saved more than million dollars for the organization.
  • Designed and developed e-signature module (on top of Windchill Medical Device Template layer) that has fulfilled Orthopaedics' requirements for compliant electronic approvals and document processing for quality documents and has streamlined the workstation software that accesses them.
  • Technically led, designed and developed the Windchill Disaster Recovery procedure.
  • Windchill was the first global system at Orthopaedics to undergo complete functional testing under a simulated disaster scenario.
  • Technically led, designed and developed PLM integration to Oracle R12 EBS, Learning Management System (LMS) and Manufacturing Execution System (MES) Lead for infrastructure, architecture or development landscapes of PLM systems.
  • Technology analysis, planning, architecture of Windchill infrastructure.
  • Windchill has a user-base of more than 5000 users and 4 million documents in 13 primary global locations.
  • Re-developed most of the customizations developed by on-site consultants to adhere to latest Windchill APIs, solve code bugs and follow software code design standards.
  • Worked with network and server analysts to accommodate the current and future needs of PLM infrastructure.
  • Designed Subversion source code control system structure for PLM.
  • Source code of Windchill customizations was maintained in file system before this.
  • Established structure avoided old code being deployed in production systems.
  • Led the Windchill 9.1 performance project after go-live.
  • Managed on-site PTC consultant.
  • Created procedure for cloning PLM by developing custom scripts Implemented patch and configuration changes minimizing unscheduled downtime and incomplete changes Developed many admin utilities to help business to address admin operations.
  • This reduced the wait time for business after sending requests to Windchill support team.
  • Trained new hire in SGTC.
  • Assigning work to this SGTC resource based on need.
  • Analyzing internal customers' needs and determining equipment and software requirements for solutions to problems by means of automated systems.
  • Develop, document and revise system design procedures, test procedures, and quality standards.
  • Establishing system parameters and formats; ensuring hardware/software compatibility; and coordinating and/or modifying user requirements in terms of existing and projected computer capacity and capabilities.
  • Maintaining supplied software packages for internal users.
  • Developing general and detailed documentation describing system specifications and operating instructions; and revises existing systems and procedures to correct deficiencies and maintain more effective data handling, conversion, input/output requirements, and storage.
  • Skills: Java 6, Object Oriented Design, Windchill PDMLink, Windchill ProjectLink, Windchill Info*Engine, Rational Rose, LDAP Directory Server, JavaScript, JDBC, JSP, SOAP, JNDI, Web Services, XML, Servlets, Oracle 10g, Apache Web Server, Tomcat, SubVersion Source Code Configuration Management.
Senior Technical Support Engineer, 10/2002 to 01/1
Axon, ,
  • Assisting field staff and customers in customizing PTC products (Windchill Foundation, Windchill PDMLink and Windchill ProjectLink).
  • The customization includes modeling design using Rational Rose and developing code using J2EE technology.
  • Troubleshooting technical problems related to PTC products (Windchill Foundation, Windchill PDMLink and Windchill ProjectLink).
  • This includes debugging customized code written using J2EE technology and resolving issues related to out of the box functionalities.
  • Analyzing and resolving complicated technical and performance problems related to Oracle and PTC products (Windchill Foundation, Windchill PDMLink and Windchill ProjectLink).
  • This includes Oracle database administration.
  • Assisting field staff and customers in performing data migration relating to PTC Windchill product suite (Windchill Foundation, PDMLink, ProjectLink) Installation, configuration and tuning of Oracle, Webservers, Servlet Engines and PTC products (Windchill Foundation, Windchill PDMLink and Windchill ProjectLink) on UNIX and Windows.
  • Creating network configurations, duplicate issues and troubleshoot technical problems related to Oracle, PTC products (Windchill Foundation, Windchill PDMLink and Windchill ProjectLink), Webservers, Servlet Engines and the JAVA runtime environment Skills: J2EE 1.4, Object Oriented Design, Windchill Info*Engine, Rational Rose, LDAP Directory Server, JDBC, JSP, SOAP, JNDI, Web Services, XML, JMS, Servlets, Oracle 9i, Apache Web Server, Tomcat, SunOne, ClearCase Source Code Configuration Management.
  • Organization: APRISMA MANAGEMENT TECHNOLOGIES (Makes Software for managing the health and performance of networks.
Engineering Coop, 06/2001 to 12/2001
, ,
  • Implemented the code changes proposed by other developers.
  • Studied the customer reported bugs/problems and proposed and implemented solutions to fix them.
  • Debugged memory leak problems using Purify and Great Circle.
  • Developed an application called Information Retriever which fetched information (like name, author, modification history, description) from all database scripts, inserted/updated those information in Oracle database and displayed those data online that helped various administrators/developers to get consolidated information about all scripts.
  • The application included a program (to parse the script files to get information and insert/update those data in database) that was run periodically using crond.
Software Engineer, 03/1999 to 03/XXX4
International Flavors & Fragrances, ,
  • IT Consultant Company providing Ecommerce Solutions).
  • Address: #32, Madhava Road, Mahalingapuram, Kodambakkam, Chennai - 600034.
  • India Designed HTML pages for www.saregama.com, an online site that sells music CDs.
  • Designed and implemented shopping cart for the site that maintained user states using sessions.
  • Implemented Java Servlets to display latest releases of CDs in home page and customize according to user preferences.
  • Conducted a detailed analysis for the design of Web Enabled Inventory Control System.
  • Implemented validation and verification processes in JavaScript for Web Enabled Inventory Control System.
  • Used Java Servlets to create, delete and update vendor, customer and inventory data.
  • Also, the application generated daily sales and inventory reports.
  • Installed and configured Apache Web Server and POSTGRESQL database in Linux.
  • Skills: Java 1.2, Servlets, JavaScript, POSTGRESQL, Apache, Linux, HTML.
Education
: , Expected in to HARVARD EXTENSION SCHOOL - Boston, MA
GPA: GPA: 4.0/4.0
GPA: 4.0/4.0
Master of Science: Computer Science, Expected in to NORTHEASTERN UNIVERSITY - Boston, MA
GPA: GPA: 3.5/4.0
Computer Science GPA: 3.5/4.0
Master of Business Administration: MIS, Expected in to COLLEGE OF APPLIED SCIENCES - ,
GPA: GPA: 3.5/4.0
MIS GPA: 3.5/4.0
Bachelor of Science: Computer Science, Expected in to - ,
GPA:
Computer Science
Summary
More than ten years of professional experience in development and support of Java applications. Well Experienced in SDLC methodologies. Proven track record of adapting to cutting edge technologies in a fast paced, multi tasking and time driven work environment. Analyzed software requirements to determine feasibility and design within time and cost constraints. Demonstrated strong leadership skills and coordinated team efforts to meet time-driven organizational goals. Capable of efficiently leading a team of developers, administrators/support staff and effectively work with other business units in the company and the customer team in the creation of the solution Restorative, Strategic, Analytical, Quick learner and Self-motivated with strong foundation in Object Oriented Analysis and Design, Internet Technologies, Database Management System and Operating Systems.
Skills
Active Directory, go-live, AIX, Apache, Apache Web Server, C++, ClearCase, com, hardware upgrades, hardware, Configuration Management, Consultant, conversion, data migration, Database, debugging, Disaster Recovery, documentation, Ecommerce, functional, HTML, Internet Technologies, inventory, Inventory Control, J2EE, J2EE 1.4, Java, Java 6, Java 1.3, Java 1.2, JSP, Java Servlets, JavaScript, JBoss, JDBC, JMS, JNDI, Languages, LDAP, Linux, Log4j, managing, memory, MES, Manufacturing Execution System, Windows, modeling, My SQL, network, networks, Object Oriented Design, operating system, Oracle 9, Oracle, Oracle database, page, Perl, PLM, POSTGRESQL, processes, quality, Rational Rose, sales, Servlet, Servlets, scripts, script, Shell scripting, SOAP, Solaris, Struts, system design, Technology analysis, Tomcat, troubleshoot, Troubleshooting, UNIX, upgrade, utilities, validation, author, written, XML
Additional Information
  • Authorized to work in US with out any sponsorship.

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Resume Overview

School Attended

  • HARVARD EXTENSION SCHOOL
  • NORTHEASTERN UNIVERSITY
  • COLLEGE OF APPLIED SCIENCES

Job Titles Held:

  • Senior Technical Lead
  • Senior Technical Support Engineer
  • Engineering Coop
  • Software Engineer

Degrees

  • Master of Science
  • Master of Business Administration
  • Bachelor of Science

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