Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Experienced senior manager with years of manufacturing engineering experience. Influenced company policy regarding quality, environmental, safety and production objectives. Maintained successful relationships with supply chain partners within the dye and chemical industry. Highly skilled in quality management systems, trained in AIAG core tools. Total Productive Maintenance (TPM) leader of both focused improvement and quality pillars, deployed teams resulting in significant loss reduction, cost savings and quality improvement.

07/2018 to Current Senior Technical Engineering Manager Leidos Holdings Inc. | Camp H M Smith, HI,
  • Directly manage group of engineers responsible for safety, environmental and quality for USA as well as supporting North and Central America YKK Operating Centers
  • Plan, coordinate, and direct quality assurance program designed to ensure quality manufacturing of products consistent with established standards and corporate policies and goals
  • Set local and region targets and develop strategies for claim reduction as leader of North and Central America Quality Process Committee. Communicate with Japan headquarters for implementation of new policies and strategy collaboration
  • Direct and manage the overall quality compliance efforts, including ISO 9001 and IATF 16949
  • Direct the environmental program to ensure compliance with federal, state, and local regulations as well as ISO 14001. Responsible for reporting Higg Index information to monitor sustainability.
  • Oversee product certification activity including UL certified products and OEKO-TEX program and customer inquiries concerning product compliance to regulatory requirements such as REACH, RoHS, Proposition 65
  • Responsible for 4 quality control laboratories and all verification of product to internal and customer specifications, including EDX testing of incoming raw materials and work in process to confirm CPSIA compliance
  • Provide daily direction to safety program in order to plan and implement safety policies and procedures in compliance with local, state and federal Occupational Safety and Health Administration (OSHA) rules and regulations
  • Primary contact for all external customer audits related to quality and corporate social responsibility
  • Oversee an annual budget of over $2 million
06/2007 to 07/2018 Dye Engineer and Lab Manager Embry-Riddle Aeronautical University | Savannah, GA,
  • Recognized at YKK globally as a subject matter expert in dyeing and finishing operations
  • Audited each dye facility in USA, Canada, Mexico and El Salvador annually for compliance to global dye policies for quality and factory management as North and Central America Dye Process Committee Leader
  • Managed color development for Nylon hook & loop and zippers, including Polyester and Nomex dyed tape, painted sliders and injected plastic molded parts
  • Investigated and implemented new chemical systems for dye production related to quality or environmental improvements as well as cost effectiveness. Researched new suppliers and chemical replacements upon issues with supply chain to prevent any disruption to production
  • Managed all end item testing related to chemical application including colorfastness, water repellency and flame retardant performance. Performed and submitted all lab package testing for automotive OEM approval
  • Identified and provided corrective action for any quality problem in production related to color or chemical application
  • Communicated effectively with customers, global marketing, sales and customer service regarding new color development. Responsible for issuing shade standards and corresponding formulas for local production and distributing to other YKK Operating Centers for global customers
  • Set up water repellent application process for a Central America YKK location; provided training to production operators as well as laboratory personnel on test procedures for maintaining quality control
  • Directly supervised 4 lab technicians, provided necessary training and created work instructions
  • Qualified all purchased raw materials for dyeing process; coordinated planning and management of over $4.5 million dye and chemical submaterial budget
08/2005 to 05/2007 Research & Development Coordinator Engineering Consulting Services, Ltd. | Fort Lauderdale, FL,
  • Planned all aspects of design and product development and design changes for existing products, including internal verification and validation
  • Worked with sales manager to gather and communicate all product quality requirements from customers
  • Sourced yarn and investigated suppliers for new products based on quality, delivery and overall cost effectiveness
  • Performed cost analysis of new products based on fabrication requirements, production speeds and efficiencies and anticipated energy requirements
  • Developed new products for the Optional Uniform Program/Military Exchange Services and supervised production of all government trials and certification process
  • Collaborated with government agencies to write specification requirements for US military adopted fabric styles
10/2004 to 05/2007 Laboratory Manager Victor Forstmann, Inc. | City, STATE,
  • Managed and developed shade formulas by selection of appropriate dyes and choosing optimal dyeing conditions for primarily wool, Polyester/wool and wool/Nylon blends
  • Determined all critical monitoring and measuring devices needed to ensure conformity of product and established calibration procedures for those devices
  • Designed production experiments to assist quality control with root cause analysis and interpreted data collected
  • Approved all color line pieces for production samples sent to customers
  • Managed end item testing on random samples for quality assurance, utilizing test methods and standards from American Association of Textile Chemists and Colorists, American Society for Testing and Materials, National Fire Protection Association
Education and Training
Expected in 05/2004 Bachelor of Science | Chemical Engineering North Carolina State University, Raleigh, NC GPA:

Certified Engineering Intern

Expected in 05/1999 Bachelor of Science | Textile Chemistry North Carolina State University, Raleigh, NC GPA:

Cum Laude, concentration in dyeing and finishing operations

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  • North Carolina State University

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  • Senior Technical Engineering Manager
  • Dye Engineer and Lab Manager
  • Research & Development Coordinator
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  • Bachelor of Science
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