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Senior Systems Engineer Resume Example

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SENIOR SYSTEMS ENGINEER
Summary

Results-focused, [Job title] with [Number] years of proven success in developing and leading cross-functional technical teams to execute and deliver major technology initiatives. Demonstrates expertise in VDI, desktop, remote access, thin clients, and video conferencing. Highly-effective communication facilitator and contributor to key partnerships, projects, and collective team objectives across, telecom, network, hosting, security, governance, and vendor management to achieve positive impact on all business outcomes.

Skills
  • Troubleshooting and analysis
  • Infrastructure support
  • Product development and improvement
  • Process optimization
  • Vendor/partner relationships
  • Proficient in [Software]
  • Mobile devices
Experience
Senior Systems Engineer
Phoenix , AZ
Infosys Ltd/Sep 2010 to Current
  • Planned, implemented and integrated updated system-oriented projects.
  • Streamlined procedures by automating arduous tasks to increase efficiency.
  • Provided status updates to keep upper management informed and to reach goals.
  • Liaised with clients to evaluate project needs and identify cohesive software and hardware solutions.
  • Suggested initiatives to improve remote access performance, including software and hardware upgrades.
  • Performed root cause analysis of problems, documented faults in tracking system and generated daily reports.
  • Streamlined production operations, resulting in [Number]% increase in productivity.
  • Gathered and evaluated business requirements for diverse range of projects.
  • Analyzed systems performance data to identify inefficiencies.
  • Developed procedures and standards for document control and aided in implementation.
  • Performed root cause analysis and created corrective action strategies to mitigate risks.
  • Managed, troubleshot, backed up and restored data, operating systems, files, documents and drivers to provide comprehensive systems management and support.
  • Established and enforced policies and best practices to safeguard and protect data, reports and access.
  • Performed preventative maintenance and upgraded systems to improve network, system and data availability and integrity.
  • Implement policies, procedures, and best practices to safeguard and protect data, reports, and access.
  • Kept flexible schedule and resolved after-hours and weekend emergencies quickly and accurately.
  • Planned, tested and supported high-availability infrastructures.
  • Improved job tasks and mentored junior team members on best practices and standards.
  • Consulted users to determine areas in need of improvement.
  • Analyzed intricate server issues and supported large enterprise and business-critical applications.
  • Provided effective resolutions to issues and escalated problems with knowledgeable support and quality service.
  • Submitted recommendations regarding infrastructure overhauls.
  • Spearheaded server infrastructure development, quality control, staging and production operations.
  • Increased system security and performance with proactive changes.
  • Updated project plans based on changing objectives, specifications and staff availability.
  • Promoted, planned and executed [Number] projects in [Year].
  • Brought in additional project personnel and resources to meet demands.
  • Led key [Type] project focused on [Action] and [Action] to achieve [Result].
  • Dictated roles and responsibilities for each member of [Number]-person team.
  • Maintained close connection with project personnel to quickly identify and resolve problems.
  • Produced status reports for customers and senior management.
  • Completed thorough risk assessments and deployed management and response strategies to prevent roadblocks.
  • Set forth contingency plans and monitored progress and risks of various projects.
  • Scheduled team meetings and collaborated with [Number] other team members.
  • Spearheaded project meetings with team members to discuss ongoing, planned and recently completed projects.
  • Oversaw each step of [Type] project, meeting goals and achieving goals.
  • Developed comprehensive [Software] solutions for [Number] clients.
  • Oversaw [Number] team, project milestone completion and quality of work performed.
  • Identified, addressed and either resolved or escalated project issues.
  • Used well-organized and implemented [Name] and [Name] methodologies to efficiently manage project needs.
  • Defined scopes, managed resources and oversaw schedules in line with stakeholder and project owner specifications.
  • Procured software, hardware and infrastructure required to meet program demands.
Lotus Domino Engineer
City , STATE
Citent, Inc/Jan 2010 to Sep 2010
  • Consulted users to determine areas in need of improvement.
  • Planned, tested and supported high-availability infrastructures.
  • Submitted recommendations regarding infrastructure overhauls.
  • Analyzed intricate server issues and supported large enterprise and business-critical applications.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Performed site evaluations, customer surveys and team audits.
  • Defined strategies and created a plan to achieve ambitious operational objectives.
Lotus Notes Engineer
City , STATE
American Honda Motor Co/Nov 1998 to Dec 2009
  • Consulted users to determine areas in need of improvement.
  • Increased system security and performance with proactive changes.
  • Improved job tasks and mentored junior team members on best practices and standards.
Education and Training
Associate of Science: Electronics TechnologyPhillips Junior CollegeJun 1997City
Certificate in Computers CETC (Computers And Electronics Training Center)Jul 1998City
Some College (No Degree): Information SecurityDevry UniversityCity
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

76Average
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Strong summary

Resume Overview

School Attended

  • Phillips Junior College
  • CETC (Computers And Electronics Training Center)
  • Devry University

Job Titles Held:

  • Senior Systems Engineer
  • Lotus Domino Engineer
  • Lotus Notes Engineer

Degrees

  • Associate of Science : Electronics Technology
    Certificate in Computers
    Some College (No Degree) : Information Security

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