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Senior Systems Engineer Resume Example

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SENIOR SYSTEMS ENGINEER
Professional Summary
System Engineer/Analyst seeking to relocate to the Southeast. Proven ability to manage vendors and projects, solve problems, and reach collaborative solutions in both the Healthcare and Financial industries. Extensive experience in the Software Development Life Cycle (SDLC), Business Analysis, Documentation, Testing, System Design, and Implementation.
Core Qualifications
Microsoft Office, Visio, Project, SQL Development, Secure FTP, Apache, Tomcat, Cron Expressions, Python, JIRA Management, SharePoint, eGain Webchat & Co-Browse, Oracle Siebel CRM, Qnomy Scheduling Application, HotDocs Document Management, SRSS, various OMS Applications Windows XP/Vista/7, 8, 10, Linux/Unix, VMware, SDLC, Kofax, Oracle, AutoSys, HTML, Java, XML, Perl, Bash
Experience
09/2012 to Current
Senior Systems Engineer MAXIMUS － Albany, NY
  • New York State of Health Team lead responsible for the decision, test case planning, SDLC, and current Systems Administrator of Webchat and Co-Browse applications for the New York Healthcare website: https://nystateofhealth.egain.net/system/templates/chat/NYHBE/selectchat.html
  • Primary contact responsible for the decision, implementation, test case planning, SDLC, and current Systems Administrator of Qnomy Scheduling application for appeals regarding New York Healthcare
  • Manage and monitor all environments of HotDocs Document Developer Create, modify, and upload new document templates based on NYS Department of Health requests and requirements
  • Detect and resolve Oracle Siebel CRM issues and defects Process health plan application files, modify errors through SQL queries, and sFTP finalized applications and documents to the NYS Department of Health
  • Report New York Healthcare website (http://www.healthbenefitexchange.ny.gov/) incidents and defects to the NYS Department of Health
  • Create and execute test plans, cases, and scripts to uncover, identify, and document issues and causes
  • Analyze and document system and functional requirements and facilitate communication between Operations and Development.
02/2012 to 07/2012
Systems Reliability Engineer NASDAQ OMX － New York, NY
  • Maintained Q/A environment and coordinated Nasdaq Testing (UAT) Environments and test cases- updated account information for potential new clients through SQL commands.
  • Monitored startup processes for Philadelphia Stock Exchange Production gateways.
  • Prepared daily reports based on symbology changes, additions, deletions, and financial status changes.
11/2010 to 01/2012
Analyst Citigroup Global Credit Solutions － New York, NY
  • Provide 1st and 2nd level support onsite for 80+ traders on the US & Emerging Market Credit desks Manage Autosys processes and collaborate with NY Correlation desks and Middle Office for portfolio trading end of day, rollover, and calibration ION and EM MMI platform installations and configurations, both internal and external, for new clients Updated commands, processes through SQL commands and scripts as well as restarting VMs in UAT and production data servers/environments Collaborate with Middle Office resolving errors through eTrading MMI platforms Implement and configure disaster recovery plans and procedures Organized weekly Development and Information Security meetings.
03/2010 to 09/2010
Trade Support Analyst Barclays Capital Barclays Capital Funds Solutions － New York, NY
  • As primary contact for US Support, collaborated with London and Asia IT Assisted Middle Office with trade fills and confirmations Modified trading errors and/or changes through SQL and Oracle scripts Manually created new funds in Production and UAT databases Added and updated SharePoint entries on documentation and troubleshooting processes.
03/2007 to 02/2010
US Trade Systems Support Instinet LLC － New York, NY
  • Managed the front-end and ensured the security of market data systems Confirmed equity data files processing daily for US exchanges Application installations and maintenance for new and existing users Manually created and edited identification data (CUSIP, ISIN, SEDOL, RIC, Bloomberg Ticker, etc.) Updated commands, processes, scripts, and restarted VMs in UAT and Production data servers/environments Assisted in OATS rejects and repairs - provide daily data documentation.
05/2004 to 08/2004
Corporate Tax - Summer Credit Suisse － New York, NY
  • Reconfigured and balanced out corporate tax (1120) returns for small entities using InSource tax software.
Education
May 2006
Bachelor of Science: Business & Technology Stevens Institute of Technology － Hoboken, NJ Business & Technology
Interests
Uniform Securities Act - Series 63 ACTIVITIES Division III Lacrosse, Chi Psi Fraternity Alumnus - former Vice President and Risk Management Chairman
Skills
.net, Apache, Bash, Bloomberg, calibration, Credit, CRM, clients, databases, Department of Health, disaster recovery, Document Management, documentation, equity, XML, financial, FTP, functional, funds, gateways, HTML, http, Information Security, Java, Team lead, Linux, Market, meetings, Exchange, Microsoft Office, Office, SharePoint, Windows XP, Operating Systems, Oracle, Developer, Perl, processes, Python, repairs, Scheduling, SDLC, servers, scripts, Siebel, SQL, tax, Tomcat, troubleshooting, Unix, Visio, Vista, VMs, website
Additional Information
  • FINRA Registered General Securities Representative Series 7 *Uniform Securities Act - Series 63 ACTIVITIES Division III Lacrosse, Chi Psi Fraternity Alumnus - former Vice President and Risk Management Chairman
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Resume Overview

Companies Worked For:

  • MAXIMUS
  • NASDAQ OMX
  • Citigroup Global Credit Solutions
  • Barclays Capital Barclays Capital Funds Solutions
  • Instinet LLC
  • Credit Suisse

School Attended

  • Stevens Institute of Technology

Job Titles Held:

  • Senior Systems Engineer
  • Systems Reliability Engineer
  • Analyst
  • Trade Support Analyst
  • US Trade Systems Support
  • Corporate Tax - Summer

Degrees

  • Bachelor of Science : Business & Technology

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