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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Senior Solutions/Systems Engineer with a proven track record in consolidation & migration projects, designing & configuring environments, and the automation ofhigh-performance fault-tolerant distributed systems. Lead analysis and requirement-gathering efforts, conducted joint development sessions, service-oriented architecture and supervisory experience in functionality, usability, reliability, performance and regression testing. 

Detail-oriented with the ability to rapidly learn and take advantage of new concepts, business models, and technologies. Solid knowledge of x86 architecture, various virtualization technologies used by cloud providers (Oracle Cloud, Azure, AWS), as well as automation tools (scripting, Python, Ansibile, and proprietary configuration mgmt. tools). 

Enterprise level expertise in Unix/Linux, hypervisors, storage, configurationmanagement tools, scripting Advanced knowledge of Microsoft Windows desktop and servers. with deep and wide-ranging IT experience. Work collaboratively to isolate problem domains and implement simple and repeatable solutions. Detail-oriented  enterprise level environment.... for internal and external clients ranging from executives to end-users. background in project management, systems analysis, installation and configuration, designer, programmer and web developer with deep and wide-ranging IT experience. Work collaboratively to isolate problem domains and implement simple and repeatable solutions. 

Skills

Solaris Certified 14 years

HP-UX Certified 15 years 

Redhat Linux RHEL 7 years

Centos Linux desktop/server 5 years

Ubuntu Linux desktop/server 7 years

VMware 7 years

IBM AIX 10 years

Apple OSX 10 years

MS Windows Desktop 15 years

MS Windows Server 5 years 

Configuration Management tools 5 years

Interpersonal skills

Working with shifting priorities

Managing multiple projects simultaneously

Team player

Documentation

Large computer networks

Python

Windows 7

Mac OS

Scalable systems

Hypervisors

Storage

Education
Boston University Boston, Expected in Bachelor of Science : Aerospace & Aeronautical Engineering - GPA :
Work History
Peraton - Senior Systems Engineer
Eagle Pass, TX, 07/2016 - Current
  • Managing the Arbor Networks DDoS detection devices for the Amazon Network.
  • Writing scripts (shell & expect) for automation mechanisms in order to manage/configure existing and new ARBOR devices.
  • Consolidating routers from older devices onto newer devices.
  • Planned the interoperability of routers and collectors for designated Amazon Regions.
  • Collected data around every transaction and turned it into tools that helped users , identified and corrected performance issues, and applied performance tuning techniques.
  • Created automation mechanism for monitoring system functions to verify correct operations and detect errors.
  • Maintained records of daily data communication transactions, problems and remedial actions taken.
  • Followed internal procedures for change management, incident management and escalation, and raised unresolved issues to appropriate levels.
  • Evaluated and conducted technical and functional research and analysis.
  • Participated in special projects, external audits, evaluations and process improvements.
  • Collaborated with other offices and territories to plan and implement new technology, and implemented new services into production.
Providence Health & Services - Senior Solutions Engineer
San Fernando, CA, 09/2014 - 01/2016
  • Proactively assisted F5 business partners (Oracle), with the implementation of joint solutions where F5 and partner product work in tandem.
  • Implemented, configured and installed, the Oracle Access Manager (OAM) with F5 Access Policy Manager (APM) in Oracle Solution Center (OSC), for Oracle and F5 sales as well as field engineers to use.
  • Installed the F5 Acceleration Manager (AAM) with Oracle Golden Gate (OGG), for database synch, throughout OSC(s) around the world, for Oracle Public Cloud.
  • Documented and published the living configuration of the OAM/APM environment, throughout its phases, on F5 internal knowledge base.
  • Devised the methods to use automation tools such as shell scripting, Ansibile, to streamline repeatable/reliable/reproducible F5 deployments.
Slack - Sr. Systems Analyst / Design Engineer
Atlanta, GA, 04/2010 - 01/2014
  • Provided services to US, and International customers as part of the CTSO group.
  • Closely worked with the Design Engineering (DE) group, automating installs, and configurations, using complex scripts, CFengine, and OPMS tools.
  • Continuously improved the location automation tools used by the CTSO team.
  • Performed research and automated implementation of Subversion for revision control of the configuration files of the OPMS configuration management tool.
  • Wrote utilities for the field engineers in order to facilitate their rollouts, and reduce human error, while installing systems in national and/or international locations.
  • Worked with the Engineering team on placing the JPL satellite database in AWS for redundancy and H/A.
JPMC - Sr. Solutions Engineer II
City, STATE, 11/2007 - 04/2010
  • Solutions Design & Integration (SDI) group for corporate services, responsible for design, integration and planning of virtualized UNIX and WinTel servers.
  • Utilized JPMC's Utility (cloud) Computing infrastructure on IBM PSeries, VMware, and shared database services.
  • Automated system scanning via scripts and generating build documents in HTML format, along with GPG encryption scripts, file transfers, and menu system.
  • Designed and implemented the complete PeopleSoft 9 infrastructure, for the JPMC human resources, along side the legal dept.
  • full virtualization design.
TELUS Communications Inc - Sr. Systems Analyst / Engineer
City, STATE, 02/2007 - 08/2007
  • Part of a 25-member team, managed Telus' environment for the Imagine (AMDOCS billing system) project, at the time, one of the largest IT projects in North America.
  • Wrote a user interface (eMenu) from a complex set of scripts, for environment maintenance of the billing system, to bring new users up to speed more rapidly.
  • Performed deployments of new builds during rotating shifts, integrating the processes into eMenu.
  • Troubleshot complex issues, working with teams in India and The Philippines.
  • Worked with the virtualization and enterprise architecture teams, thinking forward and working towards reducing server head count, increasing availability of resources.

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School Attended

  • Boston University

Job Titles Held:

  • Senior Systems Engineer
  • Senior Solutions Engineer
  • Sr. Systems Analyst / Design Engineer
  • Sr. Solutions Engineer II
  • Sr. Systems Analyst / Engineer

Degrees

  • Bachelor of Science

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