Senior Systems Analyst resume example with 10+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105

Highly-dedicated, enthusiastic, and professional Senior Programmer Analyst with more than 10 years of experience in creating, maintaining and documenting computer programs as well as system designing and development. Expertise in testing, debugging, and modifying system programs as well as possess excellent analytical, project management, problem-solving, programming, leadership, and time-management skills.

  • RPGLE, RPG III, CLLE, SQRPGLE, Embedded SQL, COBOL/400, Stored procedures (SQL and External), Synon, QUERY/400, C, C++, Java Scripts, HTML, DHTML & UML.
  • Hardware: AS/400
  • Applications: GENIUS, ITP, GoldMine, CMS EPICOR, SEQUEL, HighJump.
  • Database: DB2/400, SQL, MS Access, MS SQL server.
  • Tools & Utilities: Turnover, Elixir, XML Parser, ITP (Intelligent Text processing), Aldon - CMS, MS-VSS, SEU, DFU, RLU, SDA, DBU, DDS Query manager, ILE debugger, MQ, iSeries navigator, RPG Alive, Cisco Webex, Taatool, ROBOT, Hawkeye
  • Operating Systems: OS/400, Windows 9x/NT/200x/XP/Vista/7 /10, LINUX, UNIX.
  • Test Management Tools: HP Quality Center, Mercury Quality Center
  • Modules : Order Entry Processing, EDI, MRP, Accounts Payable, Accounts Receivables, Sales, Underwriting, Claims, Insurance Rating, Insurance Documentation & Insurance Billing
Education and Training
Anna University , Expected in 05/2010 Bachelors of Computer Science and Engineering : Computer Science - GPA :
  • Technical ASDA Certified (From Accenture Services Pvt Ltd)
  • Generalist Insurance Domain Certified (From Accenture Services Pvt Ltd)
  • Intermediate Insurance Domain Certified on P&C (From Accenture Services Pvt Ltd)
  • Experience
    City Of Hollywood, Fl - Senior Systems Analyst
    Hollywood, FL, 04/2016 - Current
    • Dayco Products Project : Dayco Support Systems, Developed specifications for designing applications in Legacy Platforms (ERP) that address business and clients' requirements.
    • Writing and analyzing detailed specifications and Business Requirements Documents as well as performing coding, implementing, debugging, testing and documenting functions for various complex programs using CL, RPG, RPGLE, SQLRPGLE, Embedded SQL, TL Ashford, SEQUEL, Stored Procedures (SQL & External).
    • Analyzing clients' systems as well as working collaboratively with Technical and Business to resolve issues and validate programming requirements for systems as required.
    • Supervising, mentoring and training new programmer analysts and providing assistance in complex programming as well as answering technical and procedural questions for junior or entry-level programmers.
    • Excellent hands on on the CMS EPICOR and worked majorly on the Implementation process of CMS EPICOR and getting it migrated from AS400.
    • Being strong in AS400 Technical Skills, have been a major part in the team in building the Code for the Migration Process and building Customer based Menu's & Processes in CMS EPICOR.
    • Have great knowledge on AP/ AR/ GL and other Finance Modules on the ERP Paltform.
    • One of the SME in AP Module and have worked with three clients DATAMATICS, KPMG and SIEVO in integration from DAYCO in both Legacy (AS400) & CMS EPICOR.
    • Analyzing and arranging project requirements in programming sequence as well as preparing workflow charts or diagrams and researching alternative solutions to write programs.
    • Documented all steps required for troubleshooting and compiled into reports.
    • Headed user demonstrations of new customer interface systems for Third Party Integrations which was developed and implemented successfully.
    • Maintained quality-focused performance benchmarks and schedules when directing project teams.
    • Improved reliability of supply chain software, systems, database and order processing.
    • Troubleshot malfunctions with systems and programs to pinpoint root cause of issues and restore.
    Campbell University - Senior Techno Functional Consultant
    Raleigh, NC, USA 09/2015 - 04/2016
    • Developed, modified, and maintained assigned programs for various systems as well as monitored their operation and responded to related problems by identifying and correcting errors in logic and coding.
    • Reviewed user requirements as well as performed analysis, design, implementation, installation and training related to new software or system developed.
    • Requirement Analysis and creating the Business Requirements Detailed Design Document (BRD) which will be used by the Offshore Team for the Developmental Activities.
    • Coordinating with the Clients completely for the Requirements Solicitation, Clients Approvals to go ahead with the Design, Rendering Full time UAT Support for the Testers, Documentation of the Test cases and sharing across the same to the Offshore Team members with the Low Level Design Documentation.
    • Provided recommendations to project managers on user needs and system requirements to determine feasibility of design within time and cost constraints as well as wrote and maintained user documentation.
    • Key Team Player on a Migration Project from Legacy to Goldmine with effective execution and sheer perfection made the delivery On Time with minimal defect leakage.
    • Independently worked/ cor-ordinated on a Major Compliance Project in Accountants Underwriting Application with multiple roles as a Technical Developer and also as a Business Analyst.
    • Developed and managed project plans while providing status updates to management.
    • Developed streamlined task system to provide more effective workflows for both peers and management staff.
    • Explored new technologies and tools that quality assurance team could use for testing purposes.
    Magna International Inc. - Senior Programmer Analyst
    Kentwood, MI, USA 03/2012 - 09/2015
    • Requirement Analysis and creating the Low Level Detailed Design Document (LLD) which will be used by the Team for the Developmental Activities.
    • Managing, Assigning the Projects to the team and monitoring to ensure that the Deliverables are on Time without any time leakage.
    • Design and develop of custom applications as needed for AS/400 using CLP, RPG, ILE standards based on business priority.
    • Created Tools and Utilities for Clients on AS400 Platforms in RPGLE and CLP Programs to minimize the manual interventions of the End Users in using the Applications.
    • Managing, Providing the KT Sessions and taking the Assessments for the new Joiners on Healthcare Domain and its functionality specific to the Client Underwriting System.
    • One of the key component player in one of the Accenture biggest Project which involved in creating a brand new Underwriting Application which involves integrating AS400 with Phoenix Frond End via Web Services.
    • Independently handled a single big project more than 1600 hours which involved bringing up the Third Party Broking Functionality for the HealthCare Insurance in U.S.
    • Created and Established 10 Manuals on Functionality of Healthcare Domain and it's Underwriting System.
    • Oversaw each project's technical requirements and completed every milestone on time.
    RSA Insurance - Programmer Analyst
    City, STATE, Ireland 05/2010 - 03/2012
    • Involved mainly in the Functional Design and Coding for the Genius Application major releases in AS400 using extensive coding practices in CL, RPG, RPGLE, Sub Files & some concepts on SYNON as well.
    • Handling Functional and User Acceptance Testing for the Genius Tool and its Applications.
    • Subject Matter Expert in Rating Technology & ITP Application on Genius.
    • Managing, Providing the KT Sessions and taking the Assessments for the new Joiners on Genius.
    • Being a Rating SME, mainly involved in the Defect Tracking and Control, Peer Reviews and Quality Control.
    • Participating in UAT and worked with HP Quality Center for testing the application defects and which is effective in Waterfall Methodology development based projects.
    • Handled the entire Genius Applications single handedly without supervisor's inputs and also worked as Subject Matter Expert in Rating Applications.
    • Zero Defect Deliveries for more than 2000 man hours of Projects Deliveries.
    • Being the SME in Rating, have handled one of the Big Releases of Accenture which is nearly 2400 man hours with Zero defect adherence in bringing and creating a new Motor and Household Insurance Products in GENIUS along with the Documentation.
    • Have created and established 7 Manuals on Functionality of Genius and Genius Applications which will be having a detailed overview of Genius Functionality.
    Professional Summary
    • Extensive experience in deployment of large software applications based on Legacy/CMS EPICOR using full SDLC which includes Analysis, Design, Development, Testing, Integration and documentation phases in different roles.
    • Proven expertise in DBU, DFU, SDA, RLU, SQL, Turnover, Aldon CMS, Elixir, ITP, Stored Procedures, XML Parser, HP Quality center & Mercury Quality Center.
    • Proficient in preparing Business Requirement Documents, Detailed Level Design, traceability matrix, CIT Test plan, test scripts and other artifacts.
    • Subject Matter Expert on Underwriting Application GENIUS & ITP and strong knowledge on Duck Creek Underwriting Application.
    • Worked extensively in implementing projects using both Agile and Waterfall methodologies.
    • Great Level of Expertise in Insurance Industry (Property & Casualty, HealthCare, Auto Insurance & Claims Processing)& Manufacturing ERP Industry.
    • Excellent communication and presentation skills. Experience in working with business users as well as computer professionals.
    • Extensive experience in the development, implementation, and integration strategies within a team oriented environment, utilizing quantitative and qualitative analytical skills.
    • Worked as technical team lead to ensure project deliverables are completed.
    • Creative and aggressive self-starter with integrate thinking skills, capable of forming and maintaining positive and productive working relationships with clients, vendors, user groups and cross functional teams.
    • Quick learner and excellent team player, ability to meet deadlines, execute and deliver critical projects on time.
    Additional Information
    • SIGNIFICANT CAREER ACCOMPOLISHMENT : , Recognized with Accenture Excellence Award in Accenture Services Pvt Ltd. Twice awarded as the "Star of the Month" from Client "AON Corporation". Project Wise - Zero Production achieved in many projects Anchor and Part of Recruitment drive.

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    Resume Overview

    School Attended

    • Anna University

    Job Titles Held:

    • Senior Systems Analyst
    • Senior Techno Functional Consultant
    • Senior Programmer Analyst
    • Programmer Analyst


    • Bachelors of Computer Science and Engineering

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