Senior Systems Administrator Engineer resume example with 12+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Customer-oriented Systems Engineer with strong history of leading high-performance teams to meet or exceed objectives. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in training and team development.


COMPTIA CASP, COMPTIA Security+, COMPTIA Server+, COMPTIA A+, MCSA: Windows Server 2012, MCSE: Server Infrastructure, MCSE: Cloud Platform and Infrastructure Charter Member, ITIL V3 Foundation, DISA HBSS Advanced (301) ePO5.1, COMPTIA Project+, VMware Certified Professional, NETAPP Certified DATA Administrator, CISSP (in progress)

Work Experience
Senior Systems Administrator/Engineer, 05/2016 - Current
Sentinel Technologies Inc Tempe, AZ,
  • Responsible for effective provisioning, installation/configuration, operation, and maintenance of servers (virtual and physical) hardware, software and related infrastructure
  • Performed administration, support, and migration Microsoft Exchange Server 2010/2013
  • Performed Citrix Administration; XenApp and XenDesktop
  • Modified and implemented Group Policies
  • Performed regular audits of user and privilege accounts
  • Monitored entire network infrastructure using SolarWinds
  • Utilizes BMC Remedy ITSM ticketing tracking system
  • Monitored and maintained server backups, restoration, archive using NetApp Snapcenter
  • Utilized HBSS suite to detect security posture of all assets within the organization
  • Configured NETAPP ONTAP storage system; in addition monitored and confiugured storage space volumes, aggregates, LUNS, policies
  • Experience with digital senders and MFPs
  • Configured and Engineered Cisco Unified Computing Systems Infrastructure
  • Engineered VMware Vsphere Web Client, VMware Realize Operations, VMware Orchestrator, VMWare Esxi
  • Implemented Knowledge Management and Disaster Recovery Plans
  • Planned, implemented and integrated updated system-oriented projects
  • Analyzed systems performance data to identify inefficiencies
  • Conducted ACAS scans for vulnerability and risk assessment management
Systems Administrator, 11/2015 - 03/2016
General Dynamics Williston, VT,
  • Performed necessary maintenance and monitoring to provide continuous network availability security, server performance and availability of the file/print, email and Internet services
  • Managed Active Directory privileges, access right and computer environment by using Group Policy
  • Upgraded administrative tools and utilities on server
  • Performed file server backups
  • Determined and alleviated hardware, software and network issues
  • Supported, configured, maintained and upgraded customer networks and in-house servers
Network and Computer Systems Administrator , 10/2014 - 11/2015
Sentinel Technologies Inc Livonia, MI,
  • Determined network and system requirements
  • Maintained integrity of the network, server deployment, and security
  • Operated and maintained SNAP terminals, VSAT, and Quick Deploy units (auto/manual)
  • Maintained network servers such as file servers, print servers
  • Issued passwords, modified accounts, objects, and permissions via Active Directory
Systems Administrator, 11/2012 - 10/2014
Mastec Inc. Roanoke, VA,
  • Assigned file permissions, established and maintained user accounts, and established account and password policies; configured, installed, upgraded, tested, and maintained and supported operating system software in a production environment
  • Maintained and operated all areas of server administrations including Microsoft 200x, DHCP, DNS, WINS, Active Directory, Print Management, Group Policy, Event Viewer
  • Administrated daily Outlook Web Access and Exchange Servers
  • Reviewed performance logs and monitored system performance
  • Troubleshooted and resolved system hardware, software and communications problems; created shell programs and utility scripts; performed configurations and adjustments to enhance database file capacity; performed automated and manual backup and restore processes
  • Provided user support and conducted user software and hardware training to formulate technology solutions and ensured the effective safeguarding and sharing of enterprise data
  • Performed regular file archival and purge as necessary
  • Provided user and Microsoft Exchange account maintenance as required
  • Delivered reliable support for all server class systems
Information Technology Specialist, 02/2009 - 11/2012
The United States Army City, STATE,
  • Operated and maintained auxiliary equipment, power generators, Cisco switches,routers, modems, fiber optic ,and Category 5 Ethernet links, and end-user VOIP phones and laptops
  • Maintained, configured, and installed security and communications software on military computer systems as well as printers
  • Monitored, managed, and maintained Cisco Call Managers, on SIPR, NIPR, Centrix
  • Network cabling modifying and installation to meet mission requirements
Education and Training
Bachelor of Science: Cyber Security and Information Assurance, Expected in 2018
Western Governors University - Salt Lake City, UT,
: Information Technology Specialist, Expected in 2009
Signal School of Excellence for Information Technology - Fort Gordon, GA,

(With Honors)

: Business Administration/Information Technology, Expected in
Tennessee State University - Nashville, TN,

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Resume Overview

School Attended

  • Western Governors University
  • Signal School of Excellence for Information Technology
  • Tennessee State University

Job Titles Held:

  • Senior Systems Administrator/Engineer
  • Systems Administrator
  • Network and Computer Systems Administrator
  • Systems Administrator
  • Information Technology Specialist


  • Bachelor of Science

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