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senior system engineer it o365 platform resume example with 14+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Innovative Systems Engineer dedicated to delivering cutting-edge solutions. Polished in providing strategic direction to engineering teams to develop and execute value-added technical solutions. Proficient in Azure and Microsoft 365.

Skills
  • Platform development and improvement
  • Infrastructure development
  • Infrastructure buildout
  • Problem resolution
  • Organizational skills
  • Collaboration
  • Friendly, positive attitude
Education
Creighton University Omaha, NE, Expected in 08/1998 ā€“ ā€“ Bachelor of Arts : Psychology - GPA :

Ā· Business Certificate (31 Credit Hours in Business Courses)

Certifications

Microsoft Certified Solutions Expert: Productivity - May 10, 2018
Microsoft Certified Solutions Expert: Productivity - September 26, 2016
Microsoft Specialist: Windows 7, Configuring - December 1, 2015
Microsoft Certified Solutions Associate: Office 365 - June 11, 2014
Microsoft Certified Solutions Expert: Communication - August 22, 2013
Microsoft Certified Professional: Microsoft Certified Professional - June 26, 2013
Microsoft Certified Solutions Associate: Windows Server 2012 - June 26, 2013
Microsoft Certified Solutions Associate: Windows Server 2008 - April 16, 2012
Microsoft Certified Technology Specialist: Microsoft Lync Server 2010, Configuring - May 25, 2011
Microsoft Certified IT Professional: Enterprise Messaging Administrator on Exchange 2010 - May 24, 2010
Microsoft Certified Technology Specialist: Microsoft Exchange Server 2010, Configuration - January 22, 2010
Microsoft Certified IT Professional: Enterprise Administrator on Windows Server 2008 - July 23, 2008
Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration - July 2, 2008
Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration - November 28, 2007
Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration - November 28, 2007

Experience
Nes Associates - Senior System Engineer, IT-O365 Platform
Fort Bliss, TX, 12/2015 - Current
  • Manage and maintain multiple Microsoft 365 tenant
  • Configure M365 tenant based upon company security requirements and standards including CIS and NIST
  • Configure Azure Active Directory Connect with on-premise Active Director
  • Configure Azure Conditional Access rules based on company security polices and best practices Including integrations with JAMF (for MacBook), Hybrid-Azure Active Directory Joined (for Windows), and Workspace One (for mobile devices)
  • Configure End Point Manager application protection policies for mobile devices
  • Configure and manage group-based licensing by job classes to maximize cost savings
  • Implement and configure 3rd party backup solution for M365 tenant
  • Design and implement next generation collaboration platform MS Teams
  • Provide Tier 3 support for Skype for Business 2015 and Exchange 2013/2016.
  • Design, implement, and migrate to Skype for Business 2015 with pool pairing to provide HA/DR that supports 45,000+ users.
  • Participates in acquisition projects to integrate and migrate newly acquired companies.
  • Researches and demos new collaborative technology solutions to meet company requirements
  • Create and updates technology roadmap to support companyā€™s initiatives with technology solutions.
Oakwood Systems - Senior Consultant, Communication & Collaboration
City, STATE, 02/2013 - 12/2015
  • Provided pre-sales support to potential and existing clients regarding Microsoft UC products (Lync/Skype and Exchange).
  • Designed and implemented Lync 2013/Skype 2015 infrastructure in medium to enterprise size companies including migrations from previous versions of Lync, Enterprise Voice, and integration with other IP/PBXs.
  • Designed and implemented new Exchange and Lync/Skype Online installations or migrations of on premise mailboxes to Office 365.
Kiewit - Server Administrator, Messaging
City, STATE, 10/2011 - 11/2012
  • Migrated 12,000+ mailboxes from on premise Exchange environment to Microsoft Office 365.
  • Supported and maintained Microsoft Office 365 environment.
  • Administered the monitoring of the server infrastructure through Solarwinds Orion.
  • Provided level 3 support to server infrastructure and Active Directory.
PAETEC (now Windstream Communications) - Unified Communications Architect
City, STATE, 02/2007 - 09/2011

Unified Communications Architect (11/10 - 09/11)

  • Engineered and implemented Microsoft Lync Server 2010 and Exchange 2010 Unified Communications as a stand-alone voice platform or integrated with an existing IP-enabled PBX for remote call control or Microsoft Unified Messaging.
  • Installed and configured IP Gateways from Audiocodes and Dialogic.
  • Engineered and migrated users from Microsoft Exchange 2003/2007 to Exchange 2007/2010.
  • Ā·Provided other Microsoft services and support such as Active Directory, Server Virtualization, and Server Implementations.

Converged Solutions Engineer/Systems Administrator (02/07 - 11/10)

  • Engineered and implemented Microsoft Communications Server 2007 (R1/R2) and Exchange 2007/2010 Unified Communications as a stand-alone voice platform or integrated with an existing IP-enabled PBX from vendors such as Nortel, Cisco, and Avaya.
  • Engineered and migrated users from Microsoft Exchange 2003/2007 to Exchange 2007/2010.
  • Installed and upgraded users/computers from Windows 2003 to Windows 2008 Active Directory.
  • Installed, upgraded, and/or supported customersā€™ Nortel Contact Center or Symposium servers.

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Resume Overview

School Attended

  • Creighton University

Job Titles Held:

  • Senior System Engineer, IT-O365 Platform
  • Senior Consultant, Communication & Collaboration
  • Server Administrator, Messaging
  • Unified Communications Architect

Degrees

  • Bachelor of Arts

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