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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

A bright ambitious Enterprise Administrator/Network Engineer with a strong technical background and over 10 years professional experience in Enterprise network implementation and administration. Having exposure to a wide range of security, engineering, networking and variety of operating systems with the ability to play key role in diagnosing hardware and software problems and to ensure that quality solutions meet business objectives. Possess a Masters Degree in Information and Technology and professionaal certifications in Microsoft MCSA, Cisco CCNA and CCNP with a good team spirit, deadline orientated and having the ability to organize and present complex solutions clearly and accurately.

Skills
  • Windows Sever OS 2008/2012/2016, Microsoft Exchange, Active Directory
  • Windows Clients 7/8/10, Ubuntu Linux
  • Cisco/Juniper IOS routers, switches, firewall, ASA, Cisco Stealth Watch
  • Utility software: MS Office Suites, McAfee, Norton
  • Specialty software: Solarwind, OpNet, NetMap/ZenMap, wireshark
  • Network protocols and Concepts: LAN/WAN, EIGRP, OSPF, BGP, eBGP, RIP, SNMP, DHCP, DNS, FTP, SMTP, VPN, MPLS, IS-IS, TELNET, SSH, IDS, IPS, VOIP, SAN.
  • Network support, network troubleshooting
  • Enterprise Administration
  • Ethernet cabling
Work History
01/2019 to Current Senior System Engineer/ IT Infrastructure Engineer Frontier Communications | Shingletown, CA,
  • Conduct IT risk assessment which include reviewing organizational policies, standards and procedures and
    provided recommendation under NIST Standards
  • Work effectively with management, staff and cross-functional security teams within the organization to identify and
    implement information assurance controls authorized by NIST SP800-53
  • Reviewed IT operational system to ensure that Contingency Plan was in place and tested.
  • Developed a security baseline controls and test plan that was used to assess implemented security controls
  • Redesigned the network infrastructure from top down by installing new Dell Servers, SANs, Fortinet Firewall, Cisco Nexus 7K switches and Access Points.
  • Design and configuration of Server virtualization using ESXi, Installing Windows Server 2016, Designing Active Directory and Group policies
  • Initiated and coordinated the installation of new phone system
  • Develop and implement documentation outlining
    system operating environment, to include the overall mission, floor layout, hardware configuration, and software,
    type of information processed, user organizations and operating mode, interconnections to other systems/networks
    of users, their security personnel, and associated responsibilities.
03/2016 to 02/2017 Senior Network Engineer Xator | Fort Lewis, WA,
  • Managed system-wide operating system and software deployments, as well as any related upgrade problems.
  • Established, repaired and optimized networks by installing wiring, cabling and devices.
  • Planned, implemented and maintained critical Infrastructure services such as WINS, DNS and DHCP
  • Installation, configuration, administration and maintenance of Cisco routers, switches, firewalls and load balancers
  • Provided complete end-to-end engineering and installation of route-based IP network solutions. Design and Implementation of IP Routing protocols and technologies including but not limited to Site-to-site VPN, DMVPN, IPsec, BGP, EIGRP, OSPF
  • Design and administration of Active Directory, Group Policies and SNMP configurations
  • Review and analysis of system setups, error logs, integrity checks, patches, security system performance and making recommendations
  • Imaged OS and software deployments throughout system and addressed any implementation concerns.
  • Diagnosed network problems involving combination of hardware, software, power and communications issues.
  • Checked rigorous application of information security policies, principles and practices for continuous delivery of network services.
  • Implemented necessary controls and procedures to protect information system assets from intentional or inadvertent modification, disclosure or destruction.
  • Applied deployment best practices and proper security protocols in network management.
  • Conducted security assessments and made recommendations for disaster recovery, remote access, network appliances, servers and directory services security.
  • Technically supported project planning team for development and implementation of proposals and solutions to address hardware and software problems and network emergencies.

02/2011 to 04/2014 Computer/Network Engineer CentricsIT | City, STATE,
  • Configured, managed and evaluated multi-protocol network elements to ensure effective end-to-end communications.
  • Administered and prepared programs for IP addresses, developed network resources and trained support personnel to provide Tier I support to end users.
  • Provided complete end-to-end engineering and installation of route-based IP network solutions.
  • Implemented WAN and LAN designs in multi-datacenter configurations.
  • Diagnosed network problems involving combination of hardware, software, power and communications issues.
  • Collaborated on network development, implementation, and maintenance of routers, switches, firewalls and NAC and WAN optimization.
  • Implemented necessary controls and procedures to protect information system assets from intentional or inadvertent modification, disclosure or destruction.
  • Responsible for the installation and maintenance of IT equipment including (but not restricted to) printers, scanners, X-terms and workstations.
Education
Expected in 08/2015 Master of Science | Information Technology Leeds Beckett University, Leeds, GPA:
Expected in Bachelor of Science | Industrial Chemistry University of Ilorin, Ilorin, GPA:
Certifications

Cisco Certified Network Associate CCNA 2016

Microsoft Certified Solutions Associate MCSA 2016

Cisco Certified Network Professional CCNP 2019

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School Attended

  • Leeds Beckett University
  • University of Ilorin

Job Titles Held:

  • Senior System Engineer/ IT Infrastructure Engineer
  • Senior Network Engineer
  • Computer/Network Engineer

Degrees

  • Master of Science
  • Bachelor of Science

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