Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Performance-driven professional with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver. Consistently recognized with prestigious national, regional and district sales awards.

  • Pharmaceutical and Medical Device knowledge
  • B2B and B2C sales
  • Lead generation
  • Sales closing
  • Relationship development
  • Problem resolution
  • Team management
  • Customer service
  • Communications
  • Team building
  • Administrative support
  • Insurance billing
  • MS Office
  • Project organization
  • Inventory management
  • Organization
  • Business operations
  • Customer needs assessment
  • Product management and pricing
  • Inside and outside sales
  • Product and service knowledge
  • Planning and coordination
  • On-site product demonstrations
  • Territory sales
  • Industry knowledge
04/2002 to 09/2015 Senior Specialty Sales Representative Syneos Health, Inc | Anderson, SC,
  • Conducted consultative selling approach with customers using visual aids, samples and other key resources.
  • Developed, planned and organized sales strategies to achieve desired results and goals.
  • Established and maintained professional relationships with targeted account groups.
  • Researched market conditions and competitive environment to maximize pricing opportunity.
  • Identified customer needs and collaborated with cross-functional departments to deliver on expectations.
  • Forecasted sales for different accounts and managed inventory to ensure sufficient products at each site.
  • Implemented professional sales presentations to creatively communicate product quality and market comparisons.
  • Cultivated long-term relationships with clients to accurately quote prices and terms that achieved customer objectives.
  • Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
  • Made recommendations to customers to promote brand effectiveness and product benefits.
  • Presented professional appearance at all times and assisted with product placement and visual merchandising tasks.
  • Improved profitability and developed pipeline leveraging multiple marketing channels and sales strategies.
  • Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
  • Optimized product and service offerings to diversify customer base and reach additional market segments.
06/1998 to 02/2008 Pulmonary Rehabilitation Coordinator/Per Diem Respiratory Therapist Long Island Jewish Medical Center | City, STATE,
  • Rehabilitation Coordinator of The National Institute of Health (NIH) Study - The National Emphysema Treatment Trial.
  • Responsible for planning and implementing care for patients enrolled in outpatient pulmonary rehabilitation.
  • Tasked with providing in-service education to Respiratory Therapists and Nursing Staff on issues relevant to medication, anatomy and physiology and nutrition.
  • Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
  • Administered medication and ventilatory support, including maintenance and management of life support systems.
  • Performed bronchopulmonary drainage and assisted patients with breathing exercises.
  • Adhered to all standards of excellence established for respiratory care and diagnostic services.
  • Evaluated patients with deficiencies and abnormalities within cardiopulmonary system and made medical decisions based on assessments.
  • Conducted cardiopulmonary resuscitation and maintenance of airways.
  • Recognized by management for providing exceptional customer service.
  • Interacted with patients, family members and physicians to coordinate and inform regarding patient care.
  • Performed services on-site, at outpatient clinics and in patient homes.
01/2000 to 04/2002 Pharmaceutical Sales Specialist Bayer | City, STATE,
  • Educated customers on product features and technical details to highlight benefits.
  • Followed-up with customer after sale to identify and resolve service, account or technical issues to maintain customer satisfaction.
  • Liaised with vendors to coordinate delivery schedules and promote customer satisfaction.
  • Employed effective selling, listening and negotiation skills while communicating with customers.
  • Assessed client needs and sold appropriate products.
  • Analyzed data and market conditions and adjusted sales pitches.
Education and Training
Expected in 06/1997 Bachelor of Science | Cardio-Respiratory Science Syracuse University, Health Science Center, Syracuse, NY GPA:
  • Salesforce
  • First Aid/CPR
  • Microsoft Office Specialist (MOS)

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School Attended

  • Syracuse University, Health Science Center

Job Titles Held:

  • Senior Specialty Sales Representative
  • Pulmonary Rehabilitation Coordinator/Per Diem Respiratory Therapist
  • Pharmaceutical Sales Specialist


  • Bachelor of Science

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