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Senior Software Test Engineer/Program Manager Resume Example

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SENIOR SOFTWARE TEST ENGINEER/PROGRAM MANAGER
Professional Summary

Quality expert with success reviewing features and assessing functionality to identify common and complex software problems. Special experience in software development processes and optimal testing strategies with over 20+ years of experience. Collaborative with cross-functional team members to enhance quality of software packages. Helps teams produce exceptional products by offering in-depth quality assurance support. Open and clear communicator with good multitasking skills, organized nature and strong attention to detail. Demonstrated ability to deal effectively with people in the supervision of staff and team members. Talented in personnel and deployment management, program oversight, training, technical competence and customer support objectives.

Skills
  • Automated software testing
  • Software application testing
  • Oracle database management
  • New feature testing
  • Software improvements
  • Project manager supervision
  • Systems testing
  • Test scenario development
  • Hardware and software monitoring
  • Test plan creation
  • Software Development Lifecycle
  • Testing, repair and troubleshooting
  • Team Management
  • Process Improvement
  • Defect monitoring
  • Documentation skills
  • Operational Improvement
Work History
Senior Software Test Engineer/Program Manager, 09/2006 to Current
Avid Technology Professionals – Columbia, MD
  • Consult regularly with internal customers on application development project status, new project proposals and software-related technical issues
  • Identify and track defects with Jira and support developers in resolving problems by completing additional tests
  • Collaborate with developers and product owners to stay current on product features and intended functionality
  • Write and optimize test cases to maximize success of manual software testing with consistent, thorough approaches
  • Assess software bugs and compile findings along with resolution techniques in documentation to disseminate to upper management
  • Effectively interact with developers and software engineering leads regarding software defects and infrastructure issues
  • Create and maintain well-organized, efficient and successful manual test cases
  • Create accurate and efficient test scripts using Selenium Webdriver to manage automated testing of certain products and features
  • Debug code and locate the root causes of problems by reviewing configuration files and logs.
  • Operate under Agile and Scrum frameworks to complete well-organized sprints and monthly releases
  • Interact with customers and clients to identify business needs and requirements.
  • Supervise and perform human resource management functions for 10 subordinates
  • Establish team priorities, maintain schedules and monitor team performance.
  • Resolve problems and provide solutions to customers by communicating requirements to subordinates
  • Schedule and supervise staff meetings to discuss new ideas and update participants on program details and milestones
  • Produce detailed reports and professional presentations for use by management and product owners.
Principle Test Engineer/ Test Lead, 11/2004 to 08/2006
NCI, Inc, Systems Solutions – Annapolis Junction, MD
  • Participated in Software Requirements Reviews to provide insight on the creation of derived requirements
  • Manually prepared test cases and procedures based on system requirements for multiple UNIX-based systems
  • Performed systems, integration, and regression testing on multiple software systems
  • Verified and validated defect resolutions
  • Documented test results in a test report that was delivered to the customer at test completion
  • Prepared Test Evaluation Management Plan to document project test processes
  • Developed templates for all test documentation to include test case, test procedure, test report, and test log
  • Conducted Test Readiness Reviews to gain customer authorization to proceed with formal testing
  • Allocated resources to appropriate tasks to complete testing on schedule
  • Monitored progress of test team resources
  • Prepared schedules based on number of defect resolutions and new functionality contained in the software package
  • Mentored junior-level and new resources to quickly get them up to speed on the assigned system
  • Provided weekly and monthly status reports to customer
  • Defined test strategy for product documentation and diagnostic frameworks
  • Identified and tracked defects and supported developers in resolving problems by completing additional tests
Systems/Test Engineer, Test Lead, 10/1999 to 10/2004
Northrop Grumman Mission Systems – Chantilly, VA
  • Performed as test lead, which included scheduling test activities, monitoring progress of other resources, and maintaining team performance metrics
  • Wrote and executed test plans and procedures for a variety of web-based systems and subsystems
  • Recorded automated test scripts using WinRunner
  • Conducted regression and formal testing in the presence of QA and customer witnesses
  • Performed requirements derivation, analysis, and verification
  • Created use cases
  • Identified and helped resolve system discrepancies
  • Prepared and conducted test reviews
  • Traveled to provide training and test support for deployed software baselines
  • Prepared test reports
  • Provided inputs and estimates for proposals
  • Prepared and maintained operator's manuals, maintenance manuals, installation plans, and other system documentation
  • Wrote SQL scripts to support baseline testing
  • Participated in design and code reviews
  • Secured and allocated resources and developed relationships necessary to manage planning and operations in testing cycle
  • Worked with supervisors to streamline processes and improve testing capabilities
Software Engineer, 09/1997 to 10/1999
TRW – Fairfax, VA
  • Modified existing software to correct coding errors, upgrade interfaces and improve overall performance.
  • Implemented and maintained message parsing, report display, and GUI updates
  • Wrote and resolved system problem reports
  • Coordinated and presided at bi-monthly configuration control board meetings
  • Provided support to Engineering Review Board and Configuration Review Board
  • Traveled to attend Technical Exchange Meetings
  • Provided technical support to field sites
  • Traveled to install and upgrade the message archival software and to ensure all COTS products associated with the software were Y2K compliant
  • Researched and evaluated COTS/GOTS products for software development
  • Supported Operational Readiness Testing
  • Developed and maintained system documentation
  • Collaborated with cross-functional development team members to analyze potential system solutions based on evolving client requirements
Education
B.S: Computer Information Systems, 05/1997
Hampton University - Hampton, VA
Certifications

Certified Tester, Foundation Level, ISTQB, December 2010

Clearance

TS/SCI with SSBI and Lifestyle Poly

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Resume Overview

Companies Worked For:

  • Avid Technology Professionals
  • NCI, Inc, Systems Solutions
  • Northrop Grumman Mission Systems
  • TRW

School Attended

  • Hampton University

Job Titles Held:

  • Senior Software Test Engineer/Program Manager
  • Principle Test Engineer/ Test Lead
  • Systems/Test Engineer, Test Lead
  • Software Engineer

Degrees

  • B.S : Computer Information Systems , 05/1997

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