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senior sharepoint administrator resume example with 19+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Tech-savvy professional with advanced training and experience in Microsoft SharePoint and Power Platform. Delivers above-average results to delight customers and drive internal enhancements. Always seeking new and improved strategies to achieve objectives. Adept at working effectively unsupervised and quickly mastering new skills.

Skills
  • Continuous Process Improvement
  • Data Conversion and Migration
  • Microsoft PowerShell
  • Graduated summa cum laude
  • CompTia A+
  • CompTia Network+
  • CompTia Security+
  • Microsoft Certified: Azure Fundamentals
  • Microsoft Certified: Power Platform Fundamentals
  • Microsoft Certified: Power Platform Functional Consultant Associate
  • Managing Microsoft SharePoint Server 2016
Experience
09/2021 to Current Senior SharePoint Administrator Defense Engineering Inc | Arlington, VA,

· Provides formal training to supervisors, managers, operating personnel, and command personnel by conducting

· traditional sessions such as, classroom training, workshops, seminars, demonstrations.

· SharePoint Administrator responsible for user access, creating/re-engineering web pages and document libraries

· for manuals, guides and Standard Operating Procedures (SOPs)

· Tracks cyber security compliance and secure mobile usage within the Battalion and subordinate unit personnel

· Develops policies and programs relating to IT functions in support of the overall Command driven mission.

· Responsible for managing and maintaining all networks (Recruiter wired, Recruiter Wireless, and additional local

· and wide area networks).

· Analyze, evaluates, and resolve malfunctions by adjusting equipment configurations or recommending the

· appropriate life cycle replacements.

· Provided Battalion level SharePoint support by creating and deploying solution packages of Info Path forms,

· Lists, Web Parts.

· Created, configured and administered SharePoint sites and user permission rights.

· Develops, maintains, and enforces the Command Network security policy and procedures.

· Maintain Cisco routers, switches, laptops, desktops, and mobile devices for the entire Columbia Army recruiting

· Battalion spanning the states of South Carolina, North Carolina, and Georgia. (39 recruiting stations, 1 Military

· Entrance Processing Stations, 6 company commands, and 1 Battalion element).

· Implemented hardware and software changes for re imaging of all automated information systems.

· Served as the lead official for the development, monitoring, and updating of scheduled projects.

· Monitor organizational, legislative, administrative, and technological changes that affect information systems' standards and related processes and impact upon future planning to meet the needs of the Agency.

· Manage, engage, and communicate with internal/external stakeholders on program requirements, agendas, and

· inquiries.

· Develop and monitor progress against a program plan, which identifies program milestones and associated tasking and timeframes.

· Analyze short, medium, and long-range projects for solutions of complex operational or policy issues in areas such as information security, information security reporting, systems development life cycle, quality assurance, and others as directed.

· Specialized Experience in the completion of Hardware Life cycle management, maintaining automation physical security, password control, and ensuring that accountability of all software service level agreements. Provides Service desk assistance on routine computer issues and formal job training for end users and executive staff. Administrator of SCCM remote control, patch management, operating system deployment, and network protection. Lead SharePoint administrator and creator of original content for the Battalions intranet page. Expert in network wiring installation.

· Proficient in Microsoft Power Platform, including Power Apps, Power Automate, and Power BI.

· Developed and implemented custom solutions using Power Apps to streamline business processes and improve efficiency.

· Created automated workflows using Power Automate to integrate data and systems, reducing manual tasks and improving data accuracy.

· Designed and built interactive dashboards and reports using Power BI to provide data-driven insights and support decision-making.

· Collaborated with cross-functional teams to gather requirements, analyze business needs, and deliver Power Platform solutions that align with organizational goals.

· Conducted user training sessions and provided ongoing support to ensure effective adoption and utilization of Power Platform tools.

· Demonstrated strong problem-solving skills by identifying and resolving technical issues related to Power Platform implementations.

· Stayed up to date with the latest features and updates in Microsoft Power Platform to leverage new functionalities and enhance solution capabilities.

09/2018 to 09/2021 IT Specialist (CUSTSPT) Department Of Defense | Fort Leavenworth, KS,

• Provides formal training to supervisors, managers, operating personnel, and command personnel by conducting
• traditional sessions such as, classroom training, workshops, seminars, demonstrations.
• SharePoint Administrator responsible for user access, creating/re-engineering web pages and document libraries
• for manuals, guides and Standard Operating Procedures (SOPs)
• Tracks cyber security compliance and secure mobile usage within the Battalion and subordinate unit personnel
• Develops policies and programs relating to IT functions in support of the overall Command driven mission.
• Responsible for managing and maintaining all networks (Recruiter wired, Recruiter Wireless, and additional local
• and wide area networks).
• Analyze, evaluates, and resolve malfunctions by adjusting equipment configurations or recommending the
• appropriate life cycle replacements.
• Provided Battalion level SharePoint support by creating and deploying solution packages of Info Path forms,
• Lists, Web Parts.
• Created, configured and administered SharePoint sites and user permission rights.
• Develops, maintains, and enforces the Command Network security policy and procedures.
• Maintain Cisco routers, switches, laptops, desktops, and mobile devices for the entire Columbia Army recruiting
• Battalion spanning the states of South Carolina, North Carolina, and Georgia. (39 recruiting stations, 1 Military
• Entrance Processing Stations, 6 company commands, and 1 Battalion element).
• Implemented hardware and software changes for re imaging of all automated information systems.
• Served as the lead official for the development, monitoring, and updating of scheduled projects.
• Monitor organizational, legislative, administrative, and technological changes that affect information systems' standards and related processes and impact upon future planning to meet the needs of the Agency.
• Manage, engage, and communicate with internal/external stakeholders on program requirements, agendas, and
• inquiries.
• Develop and monitor progress against a program plan, which identifies program milestones and associated tasking and timeframes.
• Analyze short, medium, and long-range projects for solutions of complex operational or policy issues in areas such as information security, information security reporting, systems development life cycle, quality assurance, and others as directed.
• Specialized Experience in the completion of Hardware Life cycle management, maintaining automation physical security, password control, and ensuring that accountability of all software service level agreements. Provides Service desk assistance on routine computer issues and formal job training for end users and executive staff. Administrator of SCCM remote control, patch management, operating system deployment, and network protection. Lead SharePoint administrator and creator of original content for the Battalions intranet page. Expert in network wiring installation.
• Proficient in Microsoft Power Platform, including Power Apps, Power Automate, and Power BI.
• Developed and implemented custom solutions using Power Apps to streamline business processes and improve efficiency.
• Created automated workflows using Power Automate to integrate data and systems, reducing manual tasks and improving data accuracy.
• Designed and built interactive dashboards and reports using Power BI to provide data-driven insights and support decision-making.
• Collaborated with cross-functional teams to gather requirements, analyze business needs, and deliver Power Platform solutions that align with organizational goals.
• Conducted user training sessions and provided ongoing support to ensure effective adoption and utilization of Power Platform tools.
• Demonstrated strong problem-solving skills by identifying and resolving technical issues related to Power Platform implementations.
• Stayed up to date with the latest features and updates in Microsoft Power Platform to leverage new functionalities and enhance solution capabilities.

12/2015 to 09/2018 Information Management Systems Technician Hines | Washington, DC, Jessica

• Directly responsible for 3 facilities spanning a 40-mile radius (Charlotte, NC,
Mooresville, NC and Statesville, NC) serving as a local expert for all communication and automations equipment.
• Served on the Enterprise Help Desk Level 1 – 2 Altiris queue and Help Desk call center phones providing immediate resolutions to affected users.
• Managed three facilities spanning a 40 miles radius for all communication and automations equipment
• Led company acquisition migration from previous Organizational Information System to Berry Global Organizational Information Systems within timeline
• Supervised and trained 4-5 level 1 technicians on client reports and procedural documentation
• Maintained the AS/400 JDE reporting system (account management and print queue troubleshooting) Active Directory account creation and maintenance
• Organized the installation and configuration of personal computers, printers, and monitors for the company
• Successfully resolved 90% of user Help Desk issues on a continuous basis
• Implemented documentation creation for LAN physical design, system integration, routine network maintenance
• Advised Corporate Information Management team on various functions and capabilities of Information Systems.
• Provided customer support for applications, serving as a point of contact to address various issues such as augmentation, maintenance, and problem resolution.

10/2002 to 02/2015 Information Systems Specialist United States Army | City, STATE,

• Directed the daily contact with soldiers while also overseeing equipment and property. Managed multiple sergeants providing direct leadership, to ensure their continued successful development as well as that of the soldiers.
Served as Team Chief with 3D Infantry Division developing Soldiers and deploying key equipment as requested during Battle Field exercises.
• Battalion Signal Chief for a highly mobile Combined Arms Battalion; overseeing the training and welfare of Soldiers; responsible for the accountability and maintenance of the Battalion’s signal assets to include ASIPS radios, Blue Force Tracker system, and Harris AM Radio combined value more than 2,000,000.
• Commanded 2 Division Retransmission teams and qualified both teams within the Division’s standard time of 1 hour.
• Advised the Commander of the 759th Military Police Battalion on communications during tactical operations, providing technical expertise and training 170 Soldiers on battlefield communications.
• Signal Information Service NCO responsible for the training, Communication installation, and unit level maintenance for over ten different signal platforms and local area networks.
• Experience in the following technologies:
• Windows client Operating Systems, including Windows 7
• Microsoft Office Suite, including Outlook configuration and troubleshooting
• Battalion level S6 NCOIC for a USAREUR based Armor Battalion with five subordinate companies deployed in the Republic of Germany.
• Utilizes attention to detail to ensure the highest levels of support for organizational needs and problem solving.
• Maintained morale, welfare, training, and professional development of Battalion
• Information technology and mobile communication section.
• Supervised tactical communications and automated Help Desk support to the Battalion Command Team, Staff sections, and Divisional General Staff sections.
• Trained over 100 personnel on government communication system developing over 70% of Soldier in to leadership positions.

Education and Training
Expected in 12/2020 to to Master of Science | Computer Security Management Strayer University, Washington, DC GPA:
  • Graduated summa cum laude
  • Member of Alpha Chi National Honor Society
  • Member of Alpha Sigma Lambda
  • Member of The National Society of Collegiate Scholars
Expected in 09/2018 to to Bachelor of Science | Internetworking Technology Strayer University, Washington, DC GPA:
  • Graduated magna cum laude

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Resume Overview

School Attended

  • Strayer University
  • Strayer University

Job Titles Held:

  • Senior SharePoint Administrator
  • IT Specialist (CUSTSPT)
  • Information Management Systems Technician
  • Information Systems Specialist

Degrees

  • Master of Science
  • Bachelor of Science

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