I am adaptable, efficient, and a fast learner. I am a natural leader and problem solver. I put 100% into everything that I do.
|
|
Currently as a senior service associate, I Identify walk-in customers' needs through the Bank's retail sales process to provide basic sales solutions for basic customer needs and/or refer complex customer needs to the appropriate team member/partner.
I am responsible for providing exceptional service to branch customers and resolving customer problems in a timely manner and interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately.I work as a key driver of branch referrals that assist the branch team achieve annual sales goals.
My role also includes :
As a Service Associate, I specialized in our branch customer experience through lobby management, transactions and basic retail servicing interactions (customer service enrollment, address changes, problem resolution). I accurately processed a variety of financial transactions (deposits, withdrawals) in an accurate and efficient manner.
My role also included :
I spent my time at Spectrum/ Charter Communications in the customer service role troubleshooting and resolving technical cable and video service issues, including repair, billing, and accounts.I thrived as a tech-savvy problem solver who can multitask to repair a variety of services and equipment.
I was a manager which required management training, in which I completed. I managed a staff of 4 during the night shift.
Some of my duties included:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
Companies Worked For:
School Attended
Job Titles Held:
Degrees
© 2021, Bold Limited. All rights reserved.