Specialist in handling insurance claims and commercial accountS. Proper handling of company software in order to accommodate all customer needs. Received many customer compliments resulting in receipt of acknowledgement pins. The go to for many coaches and the Management team members. Trained in many different departments and able to multitask through them through out the day
Senior Sales Service Rep
Subject Matter Expert Peer to Peer Training
Assists Management with stretch assignments
Front Desk Assistant
Web Chat Support w/ Emails
Floor Chat Support
Bat Phone Assistance
Bullpen Floor Support S
SSR of the Month 11/2019, 10/2020,11/2020
Recognition for Peer to Peer engagement
Collaborated with leadership on the floor and in training to create reference & learning material, Ex- Email training, quick access phone number list, most used account number list and a Power Point presentation for Special Service Desk that had been incorporated into the training material that was used in Sales Central and Special Service Desk training classes .
Self-educated with additional development resources to better understand leadership and the company role. (ex. I-learns, Fact sheets, SV2 Releases)
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