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Senior Sales Representative Resume Example

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SENIOR SALES REPRESENTATIVE
Summary

Results-oriented Senior Sales Representative with diverse background in management and customer service. Dedicated to providing excellent customer service and making operational and procedural improvements. 

Highlights
  • Client relations specialist
  • Conflict resolution techniques
  • 5S Champion, Safety Officer
  • Excellent written and oral communication skills
  • Superior organizational skills

 

 

 

 

 
  • Training and Development
  • Dispatching, AR Collection
  • Team management
  • Meticulous attention to detail
  • Strong Analytical Skills
  • Rental Man and a wide variety of computer softwares proficiency.

 

 
Experience
Senior Sales Representative
July 2012 to Current United Rentals － Charlotte, SC
  • Identify and meet customer needs through situational analysis and product knowledge.
  • Invited to ROOT input session for critical analysis of "Path to Success" roll out before BM meeting.
  • S5 Champion and Safety officer for branch.
  • Subject Matter Expert for Western NC district for FAST System, responsible for training my branch.
  • Received a 10/10 on most recent coaching call and was nominated for a finalist in southeast region for best call.
Operation Manager
August 2008 to July 2012 United Rentals － Rock Hill, SC
  • Direct supervisor for a team of 3 drivers and inside sales rep. conducting performance reviews and dispatching.
  • Responsible for keeping the branch's unpaid ratio at 19% or lower by monitoring and calling all AR accounts.
  • Generated significant income from direct contact with dormant accounts.
  • Assisted territory manager in meeting quotas for all lines of business
  • Helped improve branch from under-performing status to a consistent operational income producer
Outside Sales Representative
October 2007 to August 2008 United Rentals － Rock Hill, SC
  • Exceeded sales budgets for 1st quarter of 2008.
  • Increased revenue in assigned territory through developed relationships and consistent service.
  • Gained hands-on training pertaining to business strategies and current market needs.
  • Consistently met and exceeded company's requirements for daily call volume and industrial initiative.
  • Utilized territory management and organizational skills to maximize productivity on a daily basis.
Sales Coordinator
July 2005 to October 2007 United Rentals － Indian Trail, NC
  • Had direct impact on growing active customer database.
  • Increased branch revenue significantly by developing strong business relationships with active clients and resurrecting dormant accounts.
  • Assisted the branch manager in meeting quotas for all lines of business.
  • Provided top of the line customer service and product knowledge to our clients.

 

 
Assistant Branch Manager
August 2002 to July 2005 Enterprise Rent a Car － Charlotte, NC
  • Generated additional income for the branch through sales of ancillary products.
  • Played major role in maintaining exceptional customer satisfaction rating to 98% and higher.
  • Gained market share by developing business relationships with local body shops and dealerships.
  • Invited to multiple "Spotlight dinners" for success in sales.
Education
Bachelor of Science : Business Management and Marketing, 2001 Appalachian State University － Boone, NC, USA
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Resume Overview

Companies Worked For:

  • United Rentals
  • Enterprise Rent a Car

School Attended

  • Appalachian State University

Job Titles Held:

  • Senior Sales Representative
  • Operation Manager
  • Outside Sales Representative
  • Sales Coordinator
  • Assistant Branch Manager

Degrees

  • Bachelor of Science : Business Management and Marketing , 2001

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