Jessica Claire
- Montgomery Street, San Francisco, CA 94105
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Summary
Results-oriented Senior Sales Representative with diverse background in management and customer service. Dedicated to providing excellent customer service and making operational and procedural improvements.
Highlights
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Experience
Senior Sales Representative, 06/2012 - Current
Rogers Group Inc – Huntsville, AL,
Rogers Group Inc – Huntsville, AL,
- Identify and meet customer needs through situational analysis and product knowledge.
- Invited to ROOT input session for critical analysis of "Path to Success" roll out before BM meeting.
- S5 Champion and Safety officer for branch.
- Subject Matter Expert for Western NC district for FAST System, responsible for training my branch.
- Received a 10/10 on most recent coaching call and was nominated for a finalist in southeast region for best call.
Operation Manager, 07/2008 - 06/2012
Graphic Packaging – Kalamazoo, MI,
Graphic Packaging – Kalamazoo, MI,
- Direct supervisor for a team of 3 drivers and inside sales rep. conducting performance reviews and dispatching.
- Responsible for keeping the branch's unpaid ratio at 19% or lower by monitoring and calling all AR accounts.
- Generated significant income from direct contact with dormant accounts.
- Assisted territory manager in meeting quotas for all lines of business
- Helped improve branch from under-performing status to a consistent operational income producer
Outside Sales Representative, 09/2007 - 07/2008
Brightview Landscapes, Llc – Coral Gables, FL,
Brightview Landscapes, Llc – Coral Gables, FL,
- Exceeded sales budgets for 1st quarter of 2008.
- Increased revenue in assigned territory through developed relationships and consistent service.
- Gained hands-on training pertaining to business strategies and current market needs.
- Consistently met and exceeded company's requirements for daily call volume and industrial initiative.
- Utilized territory management and organizational skills to maximize productivity on a daily basis.
Sales Coordinator, 06/2005 - 09/2007
Opentable – Houston, TX,
Opentable – Houston, TX,
- Had direct impact on growing active customer database.
- Increased branch revenue significantly by developing strong business relationships with active clients and resurrecting dormant accounts.
- Assisted the branch manager in meeting quotas for all lines of business.
- Provided top of the line customer service and product knowledge to our clients.
Assistant Branch Manager, 07/2002 - 06/2005
Credit Union One Of Michigan – Westland, MI,
Credit Union One Of Michigan – Westland, MI,
- Generated additional income for the branch through sales of ancillary products.
- Played major role in maintaining exceptional customer satisfaction rating to 98% and higher.
- Gained market share by developing business relationships with local body shops and dealerships.
- Invited to multiple "Spotlight dinners" for success in sales.
Education
Bachelor of Science: Business Management and Marketing, Expected in 2001
Appalachian State University - Boone, NC
Appalachian State University - Boone, NC
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School Attended
- Appalachian State University
Job Titles Held:
- Senior Sales Representative
- Operation Manager
- Outside Sales Representative
- Sales Coordinator
- Assistant Branch Manager
Degrees
- Bachelor of Science
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