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senior sales representative resume example with 6+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Highly motivated and results-driven Senior Sales Representative with over a decade of experience in the sales industry & business consulting. Possessing an unrivaled aptitude for training and mentoring staff to increase both productivity and customer satisfaction. Efficiently equipped with powerful marketing and data analysis skills, allowing one to exceed expectations on a regular basis. Experienced in remote and travel work, with the ability to utilize combined personal engagement and specialized cross-selling and closing tactics. Dedicated to providing top-tier customer service every day.

Education
Southeast Missouri State University Cape Girardeau, MO Expected in Master of Arts : Industrial And Organizational Psychology - GPA :
Southeast Missouri State University Cape Girardeau, MO, Expected in Bachelor of Arts : Psychology - GPA :
  • Minor Child Development
Skills
  • Psychological assessment
  • Culture development
  • Time management
  • Supervision
  • Troubleshooting
  • Project planning
  • Team management
  • Multitasking
  • Analytical
  • Training & Development
  • Microsoft Office
  • Conflict resolution
  • Hiring and recruitment support
  • Marketing
  • Planning and Coordination
  • Client Account Management
  • Program installations
  • System upgrades
  • CRM
  • Performance improvements
  • Communication abilities
Certifications
  • Elite Master Sales, Mazda North America - Since 2015
  • ProAct Crisis Prevention Training - 2019
  • CPR Certified - 2019
  • CRMS - Reynold's & Reynold's, VinSoultions, Promax, HubSpot, SalesForce, Eleads
Work History
Thermo Fisher Scientific Inc. - Owner
Boston, MA, 08/2022 - Current
  • Successfully managed creation and implementation of online marketing strategy for range of clients, increasing their visibility in social media by 20%. Crafted and enhanced websites, managed Google Ads campaigns, designed compelling Facebook ads, and provided mentorship services to assist businesses in boosting their digital presence.
  • Demonstrated expertise in CRM and system upgrades, program installations and client account management. Utilized data analysis to identify trends and opportunities for further growth. Trained team members on analytics and troubleshooting techniques, while providing ongoing support and guidance throughout each process.
  • Implemented innovative strategies to increase customer engagement, resulting in improved customer satisfaction levels across each project. Delivered excellent customer service and provided guidance on best practices in business operations, ultimately helping clients to grow their reach and increase their profits.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Trained and motivated employees to perform daily business functions.
  • Consulted with customers to assess needs and propose optimal solutions.
Corizon Health - Senior Sales Representative
Payette, ID, 08/2015 - 08/2022
  • Performed needs and cultural evaluations to strengthen improvements at all organizational levels.
  • Conducted physical work environments, organizational structures and communication systems research studies to assess organizational functioning.
  • Completed interviews with potential employees to identify strengths, weakness and potential problems.
  • Developed and improved hiring and recruitment strategies, optimizing workforce over 3 years.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
  • Developed and maintained courteous and effective working relationships.
  • Upsold warranties and complementary products to customers through persuasive marketing techniques.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • , I achieved sales of over $2.3 million in inventory sales.
Advance Auto Parts - Psychiatric Aide (Intern)
Naples, FL, 01/2019 - 04/2019
  • Counseled and mentored clients on substance use and life choices.
  • Took and monitored vital signs, administered medications and managed patient behavior.
  • Recommended continuing care and medications to clients and communicated with family members on treatment and discharge plans..
  • Enhanced successful patient outcomes by helping each participate in recreational activities alone or in groups.
  • Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
Company Name - Salesman
City, State, 12/2014 - 08/2015
    • Maintained current store, product and promotional knowledge to drive consistent sales
    • Processed payments and maintained accurate drawers to meet financial targets
    • Maximized used inventory quality by managing trade-ins effectively and sourcing more desirable vehicles at auctions
    • Oversaw customer test drives and demonstrated standard and optional features
    • Sourced vehicles from other dealer lots and auctions
    • Responded to inquiries from potential customers via email and telephone
    • Adhered to all standards of quality and service as well as regulatory requirements
    • Networked with remote dealers to source vehicles for customers
    • Gave detailed information regarding operation of standard and optional vehicle features
    • Engaged positively with each customer, providing professional and polite support for sales and service needs
    • Finalized documentation for contracts, purchase receipts, vehicle registrations and dealer files
    • Greeted customers at arrival to build positive relationships and discuss vehicles
    • Supported all sales team members to drive growth and development
    • Managed over 50 customer calls per day
Company Name - Medical Records Specialist
City, State, 06/2012 - 08/2014
    • Kept accurate log of requests for medical information and records.
    • Processed medical records requests from outside providers according to facility, state and federal law.
    • Maintained historical reference by abstracting and coding clinical data such as diseases, operations, procedures and therapies with standard classification systems.
    • Maintained patient charts and accurately recorded new information.
    • Maintained patient records in compliance with security regulations.
Accomplishments
  • Student Council President 3 years
  • FBLA Districts #1 Business Ethics
  • FBLA State #3 Business Ethics
  • Top Salesman 22x
Affiliations

Cape Jaycees 2020-Present

Toastmasters International 2021-Present

Cape Chamber Commerce 2018-Present

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Resume Overview

School Attended

  • Southeast Missouri State University
  • Southeast Missouri State University

Job Titles Held:

  • Owner
  • Senior Sales Representative
  • Psychiatric Aide (Intern)
  • Salesman
  • Medical Records Specialist

Degrees

  • Master of Arts
  • Bachelor of Arts

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