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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Highly-motivated Senior Sales Representative with reputation for meeting and exceeding sales goals. Offering 7.5 years of High performance sales industry experience and aptitude for training and mentorship. Skilled in marketing and data analysis. Effective Senior Sales Representative focused on exceeding customer expectations by delivering an exemplary level of service. An engaging personality skilled in cross-selling and closing methods. Remote Work ready.

Skills
    • Psychological assessment
    • Culture development
    • Time management
    • Supervision
    • Troubleshooting
    • Project planning
    • Team management
    • Multitasking
    • Analytical
    • Training & Development
    • Microsoft Office
    • Conflict resolution
    • Hiring and recruitment support
    • Marketing
    • Planning and Coordination
    • Client Account Management
    • Program installations
    • System upgrades
    • CRM
Work History
Senior Sales Representative, 08/2015 to Current
Thermo Fisher Scientific Inc.Boston, MA,
    • Performed needs and cultural evaluations to strengthen improvements at all organizational levels.
    • Conducted physical work environments, organizational structures and communication systems research studies to assess organizational functioning.
    • Completed interviews with potential employees to identify strengths, weakness and potential problems.
    • Developed and improved hiring and recruitment strategies, optimizing workforce over 3 years.
    • Drove operational improvements which resulted in savings and improved profit margins.
    • Used critical thinking to break down problems, evaluate solutions and make decisions.
    • Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
    • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
    • Developed and maintained courteous and effective working relationships.
    • Upsold warranties and complementary products to customers through persuasive marketing techniques.
    • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Psychiatric Aide, 01/2019 to 04/2019
Corizon HealthPayette, ID,
    • Counseled and mentored clients on substance use and life choices.
    • Took and monitored vital signs, administered medications and managed patient behavior.
    • Recommended continuing care and medications to clients and communicated with family members on treatment and discharge plans..
    • Enhanced successful patient outcomes by helping each participate in recreational activities alone or in groups.
    • Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
Salesman, 12/2014 to 08/2015
Advance Auto PartsNaples, FL,
    • Maintained current store, product and promotional knowledge to drive consistent sales
    • Processed payments and maintained accurate drawers to meet financial targets
    • Maximized used inventory quality by managing trade-ins effectively and sourcing more desirable vehicles at auctions
    • Oversaw customer test drives and demonstrated standard and optional features
    • Sourced vehicles from other dealer lots and auctions
    • Responded to inquiries from potential customers via email and telephone
    • Adhered to all standards of quality and service as well as regulatory requirements
    • Networked with remote dealers to source vehicles for customers
    • Gave detailed information regarding operation of standard and optional vehicle features
    • Engaged positively with each customer, providing professional and polite support for sales and service needs
    • Finalized documentation for contracts, purchase receipts, vehicle registrations and dealer files
    • Greeted customers at arrival to build positive relationships and discuss vehicles
    • Supported all sales team members to drive growth and development
    • Managed over 50 customer calls per day
Medical Records Specialist, 06/2012 to 08/2014
Company NameCity, State,
    • Kept accurate log of requests for medical information and records.
    • Processed medical records requests from outside providers according to facility, state and federal law.
    • Maintained historical reference by abstracting and coding clinical data such as diseases, operations, procedures and therapies with standard classification systems.
    • Maintained patient charts and accurately recorded new information.
    • Maintained patient records in compliance with security regulations.
Education
Bachelor of Arts: Developmental Psychology, Expected in 11/2020
Southeast Missouri State University - Cape Girardeau, MO,
GPA:
  • Majored Psychology
  • Minor Child Development
  • Masters Industrial/ Organizational Psychology Dec 2022
Certifications
  • Elite Master Sales, Mazda North America - Since 2015
  • ProAct Crisis Prevention Training - 2019
  • CPR Certified - 2019
  • CRMS - Reynold's & Reynold's, VinSoultions, Promax, HubSpot, SalesForce, Eleads
Accomplishments
  • Student Council President 3 years
  • FBLA Districts #1 Business Ethics
  • FBLA State #3 Business Ethics
  • Top Salesman 22x
Affiliations

Cape Jaycees 2020-Present

Toastmasters International 2021-Present

Cape Chamber Commerce 2018-2020

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Resume Overview

School Attended

  • Southeast Missouri State University

Job Titles Held:

  • Senior Sales Representative
  • Psychiatric Aide
  • Salesman
  • Medical Records Specialist

Degrees

  • Bachelor of Arts

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