Senior Sales Associate Resume Example
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SENIOR SALES ASSOCIATE
Professional Summary
Compassionate Community Health Worker with 2 years of experience in fast-paced positions. Committed to helping community members improve wellness through hands-on support and education. I am also effective at developing classes and materials to educate members of the community on strategies for improving health and managing chronic diseases. Knowledgeable about available resources and able to help people navigate the programs and healthcare system. Positive, upbeat and friendly with good relationship-building and conflict resolution skills.
Skills
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Work History
Senior Sales Associate, 06/2014 to Current
Holland Residental – Greenwood Village , CO
Holland Residental – Greenwood Village , CO
- Assisted with merchandise inventory
- Met or exceeded sales objectives on consistent basis to drive company growth
- Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
- Opened and closed store independently when needed and prepared nightly bank drop for manager
- Managed efficient cash register operations, including scanning items, processing payments and issuing receipts
Community Health Worker/Patient Advocate, 07/2018 to 05/2019
Sun River Health – Brentwood , NY
Sun River Health – Brentwood , NY
- Assisted adult individuals with follow- up doctors' appointments post emergency room visit and provided insurance assistance
- Facilitated on- going assessment of pediatric patients'/ family's social determinant needs and implementation of interdisciplinary team care plans
- Managed caseload of 50 clients, providing education to children and their families on asthma including asthma basics, potential asthma triggers and proper medication technique
- Served as advocate and liaison for families between healthcare system and schools
- Empowered patients and families with navigating healthcare system by aiding and teaching them how to schedule healthcare appointments
- Educated and encouraged children and families on effective management of their chronic illnesses through preventive care
- Managed enrollment, transportation and paperwork for individuals to take advantage of community resources
- Helped vulnerable individuals navigate complex healthcare system
- Helped people enroll in programs, arrange transportation and coordinate paperwork
Patient Navigator, 08/2017 to 07/2018
St. Catherine Of Siena – Bethpage , NY
St. Catherine Of Siena – Bethpage , NY
- Served 1725 hours at host site, which was Advocate Trinity Hospital
- Provided resources such as: food, housing and jobs for undeserved members in community
- Assisted individuals with follow-up doctors' appointments post emergency room visit and provided insurance guidance
- Ensured friendly, comfortable atmosphere tailored to needs of patients
- Empowered patients/ families with navigating healthcare system
- Motivated and encouraged patients/ families on effective manage of their chronic illness through preventive care
- Increased number of vulnerable individuals to navigate complex healthcare systems
Front Desk Secretary, 11/2012 to 05/2017
Missouri State University – City , STATE
Missouri State University – City , STATE
- Trained new hires on protocol around the office, basic administrative tasks (filing, scheduling appointments, answering the phone, etc.) and office etiquette
- Educated new students about the different programs and services within the organization
- Demonstrated excellent customer service techniques
- Innovated projects that was useful for both students and the staff
- Initiated the new member process for students and tutors joining the program
- Greeted 50 daily visitors upon arrival, offered assistance and answered questions to build rapport and retention
- Kept reception area clean and neat to give visitors positive first impression
Education
Bachelor of Science: Biology, 05/2017
Missouri State University - City, State
Missouri State University - City, State
- Majored in Biology with an emphasis in ecology
- Minored in Sports Medicine
Diploma: 06/2012
Gwendolyn Brooks College Preparatory Academy - City
Gwendolyn Brooks College Preparatory Academy - City
Certifications
- Certified in Youth Mental Health First Aid -2018
- Certified Cooking Matters Instructor- 2017
- Completed 1725 hours of selfless community service
Accomplishments
- Reduced number of emergency room visits for patients with chronic illnesses
- Charting - Developed and organized 50+ charts for all new and current patients, routinely updating information for data collection
- Patient Advocacy - Explained treatment procedures, medication risks, special diets and physician instructions to patients
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Resume Overview
School Attended
- Missouri State University
- Gwendolyn Brooks College Preparatory Academy
Job Titles Held:
- Senior Sales Associate
- Community Health Worker/Patient Advocate
- Patient Navigator
- Front Desk Secretary
Degrees
- Bachelor of Science : Biology , 05/2017
Diploma : 06/2012
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