Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Honest retail professional frequently acknowledged for hard work and efficiency in Grocery Bagger roles. Adept in problem solving and utilizing a resourceful nature to address challenges. Strong knowledge of industry best practices and fostering guest loyalty. Friendly retail professional with successful background in sales and marketing. Drives sales-goal attainment and customer satisfaction through exceptional customer relations and sales abilities. Proficient in use of POS software.

  • Cashier - Achieved highest Number of new credit accounts opened within one-month period.
  • Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
  • Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
  • Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.
  • Teamwork
  • Cash Handling
  • Cash Register Operation
  • Revenue Development
  • Guest experiences
  • Policy and Procedure Adherence
  • Management Interaction
  • Hospitality service expertise
  • Safety policies and procedures
  • Point-of-sale system operation
  • Guest flow
  • Leadership
  • Responsible
  • Compassion
  • Adaptability
Work History
07/2018 to Current
Senior Sales Associate Holland Residental San Pedro, CA,
  • Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.
  • Met or exceeded sales objectives on consistent basis to drive company growth.
  • Led sales team to exceed quarterly sales goals.
  • Implemented new marketing initiatives to drive sales and improve overall performance.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Maintained records related to sales, returns and inventory availability.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Met or exceeded sales objectives on consistent basis to drive company growth
  • Worked closely with other departments to understand full scope of available offerings and provide top-notch salesmanship to customers
05/2015 to 06/2018
Taxi Cab Driver Guardian Service Industries Leonia, NJ,
  • 100% passenger satisfaction by keeping vehicles in safe and clean operating condition.
  • Stored passenger luggage and personal items with care for safety and security.
  • Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
  • Upheld high standards of cleanliness, sanitation and service.
  • Provided mobility to assistance to disabled passengers.
  • Transported high-value clients with professionalism and discretion.
  • Offered above-and-beyond service to every rider to encourage repeat business.
  • Calculated rides costs, received money and returned change
  • Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition
11/2010 to 04/2015
Concierge/Doorman Spandrel Group City, STATE,
  • Escorted guests into property and introduced to front desk or concierge personnel to maintain continuity of service.
  • Monitored and controlled building access and remained vigilant of non-residents' purpose for being on property.
  • Maintained knowledge of destination and answered customer questions within scope of understanding.
  • Facilitated visitor requests for dining and tourist attractions by researching various venues and locales.
  • Maintained front desk's concierge book to provide visitors with access to relevant local information.
  • Worked closely with guests, some VIP or celebrity, with high degree of respect for privacy.
  • Developed and maintained courteous and effective working relationships.
  • Created plans and communicated deadlines to ensure projects were completed on time.
  • Delivered above-and-beyond service to guests by making outside venue reservations and setting up tours.
  • Notified front desk manager of any guest issues in need of additional attention.
  • Saved 10% by implementing cost-saving initiatives that addressed long-standing problems
Expected in 03/2009
High School Diploma:
Richmond Hill High School , Belford High School - Newyork ,
Expected in
No Degree: Business Management
York College of The City University of New York - Jamaica, NY

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School Attended

  • Richmond Hill High School , Belford High School
  • York College of The City University of New York

Job Titles Held:

  • Senior Sales Associate
  • Taxi Cab Driver
  • Concierge/Doorman


  • High School Diploma
  • No Degree

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