senior sales associate resume example with 5+ years of experience
- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- (555) 432-1000
- resumesample@example.com
- :
Highly motivated, skilled worker with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Remains dedicated to maximizing revenue and customer acquisition through discipline, knowledge and persuasive communication skills. Ready to apply 4 years of experience to a challenging position with room for advancement. Reliable and upbeat, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Continual top-notch sales abilities, service-oriented nature and analytical approach to resolving customer problems. Looking to bring abilities to new position with room for career growth, and make the most money and receive to most satisfaction for the company I am employed with.
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State Of Virginia – Staunton, VA,
- Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Assisted customers by answering questions and fulfilling requests
- Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer
- Managed efficient cash register operations, including scanning items, processing payments and issuing receipts
- Listened to customer needs and desires to identify and recommend optimal products
- Maintained up-to-date knowledge of store sales, payment policies and security standards
- Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions
Vail Resorts – Park City, UT,
- Ran cook line to make food as well as doing headset for drive simultaneouslyles
- Successfully communicated with all team members to navigate job duties and complete daily tasks
- Cleaned counters, food preparation areas and equipment with sanitizing spray to reduce risk of cross-contamination
- Trained and guided team members to maintain high productivity and performance metrics
- Applied strong leadership talents and problem-solving skills to maintain team efficiency
- Great customer service lead to customer retention as well as exceptional service
- Maintaining professionalism while being talked down to by customers
- Ran cook line to make food as well as doing headset for drive simultaneously
Wegmans Food Markets, Inc. – Depew, NY,
- Prepared identical dishes numerous times daily with consistent care, attention to detail and quality
- Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety
- Prepared cooking supplies, ingredients and workstations when opening and closing kitchen
- Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination
- Prepared estimated 18 orders simultaneously during peak dinner periods with 90% accuracy rate, maximizing customer satisfaction and repeat business
- Created great relationships with repeat customers (Customers choose to come back days I worked)
- Communicated closely with Manager's to fully understand special orders for customers, including shipping over 20 frozen pizzas in one day
Franco's Pizza – City, STATE,
- Documented counts and sorted finished work to make ordering easy
- Modeled exceptional customer service and mentor associates on customer loyalty
- Directed personnel training and mentor team members to promote productivity, accuracy and commitment to friendly service
- Increased customer retention and satisfaction by closely monitored team member performance and assessing problematic practices
- Positioned as go-to person for majority of staff members as well as management, troubleshooting complex administrative and training issues promptly
- Built strong relationships with customers through positive attitude and attentive response
- Established open and professional relationships with team members which helped resolve issues and conflicts quickly
- Trained team on all aspects of operating procedures and company services
- Graduated with 3.5 GPA
- Member of Young Gentlemen's Club
- Member of Science Olympiad
- Received Mastery in Math
- Received Advanced Designation with Honors
- Coursework in Microsoft office, math (up until Calculus) and, science
- Was asked to be a manger for Mighty Taco after just 1.5 months of working there
- Achieved status as one of the top sales performers and had the most reward sign ups for my 7-eleven store
- Trained various coworkers increasing output and efficiency of work
- Run shifts with no managerial lead
- Receive customer satisfaction
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Resume Overview
School Attended
- University At Buffalo
- Charter High School For Applied Technologies
Job Titles Held:
- Senior Sales Associate
- Crew Member
- Cook/Associate Cashier
- Team Leader
Degrees
- Bachelor of Arts
- High School Diploma
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