senior reserve component career counselor resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Resourceful Leader and veteran with a SECRET CLEARANCE, 15+ years of combined education and experience in the United States Army. Comprehensive background in talent acquisition and recruiting management derived from conducting operations. Skilled in full cycle/ sourcing recruiting for talent in cleared environments. Has effective written and verbal communication skills, processes problem-solving solid skills, sales operations, and Master resilient skills. Managed risk to protect assets, property, and equipment valued at over $5M. Master Leader training with extensive HR and administrative leadership experience. Expertise in recruitment/planning strategies, Benefits Advisor, and sales operations. Poses multiple awards for outstanding performance and professionalism. Career supported by a Master of Science in Human Performance Improvement.


Analytical & critical skills | Benefits & Compensation | Compliance Expertise | Microsoft suite | Contract Negotiation | Education planning | EEO Facilitation | Employee Retention | Flexible & Adaptable | Human Performance | Individual & group counseling | Interpersonal Communication | Interpersonal Skills | Job Analysis | Organizational Development | Performance Management | Reading & Comprehension Proficiency | Recruitment strategies | TAP XXI | Reenlistment- Reclassification RETAIN (ATS) | Risk management | RMS/CSMM (CRM) | Self-directed mindset | Staff Management | Strategic decision-making | Team Building | Training & Development

Work History
07/2022 to Current
JROTC Instructor US Army Human Resource Command City, STATE,
  • Instructed up to 112 students individually and in groups to ensure they become better citizens.
  • Increased educational expertise and knowledge by participating in instructor-oriented workshops.
  • Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
  • Participated in department meetings to provide input to colleagues about student achievement and improvement.
  • Maintained accurate and complete records for 112 students.
  • Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
  • Improved students' analytical skills by introducing state-of-the-art computer program technologies.
06/2022 to 07/2022
VETERANS EMPLOYER LIAISON Army Retention Command Group City, STATE,
  • Conducted outreach to employers, organizations, and other service providers to promote Veterans employment goals and objectives; resulted 75% Veterans in gaining employment.
  • Developed partnerships with business organizations, employers, labor unions, and Veterans’ service organizations; 92% increase in partnership
  • Analyzed labor market information for employment trends and develop strategic initiatives; resulted in effective employer recruitment strategies.
  • Coordinated with Veteran Career Advisors and partner staff to provide job opportunities to specific Veterans.
  • Review and analyze Veteran qualifications to ensure they meet the requirements for employer’s job opportunities.
  • Created presentations for employers and other groups to promote Veteran services.
12/2018 to 06/2022
Senior Career Counselor US Army Recruiting City, STATE,
  • Invested extraordinary hours counseling over 3500 personnel; created and maintained highly ranked competitive service members
  • Generated weekly, monthly, and fiscal year stats transactions on national database while performing routine program operational dues; resulted in 100% Accuracy
  • Advised Directors and supervisors on transition issues, recommended improvements to all aspects of the program operations; resulted in 75% decrease retention loss
  • Managed and provided program overview briefings to VIPs, high-ranking leaders and staff when required; driving mentorship, increasing team building and ensuring short and long-term goals are set
  • Experienced and able to work under pressure; Worked rapidly for long periods, met deadlines.
  • Managed the companies MRT training in an individual and group settings; taught mental skills and resilience quarterly
  • Managed and developed outstanding Reserve Retention Program while performing routine program operational dues.
  • Advocate of Army Sexual Harassment Assault Response program, displayed impeccable sense of character, integrity, and conduct; oversaw regulations, policies and procedures, and Ability to maintain confidentiality IAW the Privacy Act of 1974.
09/2012 to 12/2018
Career Counselor US Army Medical Hospital City, STATE,

· Supply and records Management; Skilled in methods and related regulations, and records management concepts, processing, storing, retrieval, maintaining, and destroying records.

· Strong leadership and personnel Management promoted optimal performance, and goal achievement; apply resilience and performance enhancing skills in daily activities.

· Expertise in eligibility programs/database such as DEERS, Official Military Personnel File, and Army Military Human Resource Record similar to Oracle Taleo, CRM, or ATS

· Fostered personalized training, set learning plans, self-assessments; allowed clients to learn based on objectives and techniques that assisted in addressing personal needs.

· Provided life cycle management, assisted clients to become high performing “tactical athletes”, promoted high performing “unit teams”.

10/2006 to 09/2012
Talent Acquisition Recruiter Company Name City, State,
  • Maintained a positive network of influencers to include parents; helped improve relationships with high schools and colleges, especially those they attended, and improved opportunity awareness; enhanced Customer contact Expertise.
  • Fostered Mul-Interdisciplinary skills; resulted in ability to develop and maintain professional development relating to all aspects of performance enhancement, academic proficiency.
  • Directed leadership in conducting assessments, led program evaluation, and managed research projects being conducted locally; resulted in 25% increase in VIPs.
  • Managed issues utilizing phone calls and emails of potential candidates, scheduled appointments; managed multiple concurrent tasks and performed under stress.
  • Collaborated with schools, informed students about career opportunities, provided students with literature and knowledge to assist with career goals.
  • Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
05/2001 to 10/2006
Medical Records Supervisor Company Name City, State,
  • Supervised seven employees and performed admin duties by supporting multiple patients and their families; supported over 200 patients and other medical activities.
  • Extremely knowledgeable of provisions and limitations of Freedom of Information and Privacy Acts of 1974.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Kept accurate log of requests for medical information and records; 90% accuracy
Expected in 10/2018
Master of Science: Performance Improvement
Grantham University - Lenexa, KS
  • Summa cum laude graduate
  • 4.00 GPA
  • Organizational development - focused on increasing outputs and improving efficiency for a particular process or procedure.
  • Quality control - is a common form of performance improvement as a means to ensure consistency of output and consistency of performance analysis.
  • A subset of performance management.
Expected in 03/2011
Bachelor of Science: Multi-/Interdisciplinary Studies
Grantham University - Lenexa, KS
  • Summa cum laude graduate
    3.25 GPA
  • Able to communicate effectively with people across disciplines is integral to multidisciplinary studies.
  • Ability to learn the same vocabulary, understand their values, and know what motivates people.
  • Skilled to help make connections, solve big problems, and work synergistically with peers.
  • Sergeant First Class Jessica Claire has been a member of the Active Guard Reserve (AGR) Program as a Reserve Component Career Counselor (RCCC) with HHBN, 1st Armored Division for three years. SFC Claire competed for the RCCC of the Year representing 1AD RC career counselors and was selected the winner for FY20. He assisted in closing the FY19, FY20, and FY21 for the 2nd BCT at 100% Reserve Component transition mission . SFC Claire will retire with over 31 years of service.
  • From 2012 to 2018, SFC Claire served with the Army Reserve Career Group Area 7 in El Paso TX. While serving in Area 7 he was recognized as the top Army Reserve Career Counselor from 2015 to 2017 for Area 7. He competed in the ARCC of the Year Board and was able to complete his Masters of Science with a GPA of 4.00. SFC Claire also completed Battle Staff and was recognized for being in the top 20% among his peers.
  • Served as an Army Reserve Recruiter with the Dallas Battalion from 2006 to 2012 in Dallas, TX. He recruited a total of 182 new recruits making him the top USAR Dallas Battalion recruiter for 2007, 2008 and 2009. While fighting the loss of his daughter, SFC Claire continued to overcome these challenges and was awarded the Glenn E. Morrell Award (with Ring), Army Recruiting Gold Badge (with 3 Gold Stars) and Recruiter ring to include multiple Brigade Warrior Squad awards.
  • While converting his MOS to a Patient Administration Specialist SGT Claire was in the top 10% of his class. As a Patient Administration Specialist SGT Claire was assigned as the Substance Abuse Program Coordinator. He was responsible for conducting urinalysis testing for both the 4005th USAH in Lubbock TX and 4005th USAH in Houston TX and achieved 100% testing of over 400 Soldiers. SGT Claire was also chosen to participate in fallen Soldier ceremonies during Operation Iraqi Freedom and Nobel Eagle.

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Resume Overview

School Attended

  • Grantham University
  • Grantham University

Job Titles Held:

  • JROTC Instructor
  • Senior Career Counselor
  • Career Counselor
  • Talent Acquisition Recruiter
  • Medical Records Supervisor


  • Master of Science
  • Bachelor of Science

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