Senior Rehab Nurse Liaison Resume Example

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• Oversaw Rehab Liaisons, including delegating pre-screen work and reviewing individual performance.
• Collaborated with small teams to design and implement enhancements for projects which resulted in revenue increases.
• Identified key growth opportunities for Acute Rehab business.
• Attended conferences and meetings to represent company and promote superior outcomes.
• Collaborated with MDs, Office managers, Nurses, Case Managers, Social workers and families to support patients.
• Built and maintained strong relationships with patients by successfully resolving issues and responding promptly to phone inquiries.
• Partnered with interdisciplinary teams to implement care plans.
• Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
• Conferred with Admission Liaisons to understand and meet diverse needs, providing frequent feedback on front-line operations and recommending improvement strategies.
• Educated patients on various resources, services and programs to maximize care.
• Discussed available program services with potential participants and outlined procedures to facilitate smooth engagement in program processes.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Earned reputation for good attendance and hard work.
• Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
• Maintained updated Rehab knowledge through ongoing Lectures and CEUs.
• Educated patients on how to live with and appropriately manage chronic illnesses and injuries.
• Taught rehabilitation nursing techniques to help patients develop self-care skills necessary to transition to independent living.
• Communicated with primary care physicians or emergency care providers to relay patient needs.
• Provided training and supervision to staff.
• Counseled patients and caregivers, providing emotional, psychological and spiritual support.
• Offered clinical leadership and oversight including daily scheduling, tasking and administration.
• Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
• Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
• Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
• Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
• Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
• Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.

• Served as liaison between management, clinical staff and the community
• Performed examinations on patients and asked thorough questions to best determine medical conditions and illnesses
• Maintained patient records and ensured patient privacy and clinical compliance
• Created comprehensive medical histories to facilitate continuity of care
• Evaluated patient care needs, prioritized treatment and maintained patient flow
• Maintained system-wide communications about service excellence
• Communicated extensively with patients to provide assistance, support and instructions
• Assisted in execution of admissions that contributed to growth of organization year over fiscal year
• Instrumental Part of Admission team consistently ranked among top in region for key clinical, performance and financial outcomes
• Acted as patient advocate and implemented total patient care through team nursing process covering Admission to Discharge of high acuity Patients
• Established and maintained positive relationships with government regulators, residents, families, case Managers, social workers, other area health care providers, physicians, families and community at large
• Liaised with pharmacies to eliminate Untoward issues
• Recorded patients' medical history, vital statistics and test results via IPATH
• Participated in weekly personnel meetings with interdisciplinary members
• Maintained all confidential personnel files, licensing and CPR compliance records
• Provided patient diagnosis, test evaluation and treatment under strict time constraints
• Kept operations running smoothly and solved diverse problems by coordinating with customers, management and internal departments
• Actively maintained up-to-date knowledge of applicable state and Federal laws and regulations
• Verified and entered necessary information into the patient management system
• Conducted tours with prospective residents and families and coordinated supportive services to meet needs of incoming patients
• Set and managed patient admissions using IPATH & Salesforce
• Kept abreast of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, imaging advances, government regulations, health insurance changes and financing options
• Effectively served as an advisory resource by providing patient/family experience expertise
• Delivered quality care and comfort to patients with heart failure, pulmonary hypertension, pulmonary embolisms and end-stage renal disease.
• Counseled caregivers and families on end-of-life planning and educated on patient care options.
• Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
• Evaluated and adjusted life support equipment, tubing and peripheral devices providing critical assistance to fragile patients.
• Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
• Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
• Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
• Communicated with primary care physicians or emergency care providers to relay patient needs.

• Monitored and educated nursing students and externs on proper care procedures and prioritization strategies
• Imparted medical, operational and patient care knowledge to junior nurses to maximize performance and quality of team operations
• Assessed and coordinated patient's discharge planning needs with healthcare team members
• Educated patients and families on treatment strategies and at-home care to enhance long-term outcomes
• Immunized patients against diseases such as influenza and pneumonia to protect vulnerable populations from serious illnesses
• Delivered care and treatment reflective of appropriate infection control techniques and universal precautions
• Administered medications, tracked dosages and documented responses to stay on top of changes in patient conditions
• Administered oral, intramuscular and IV medications to patients and monitored responses for emergent concerns
• Promoted healthy lifestyle choices to reduce re-emergence of painful or dangerous symptoms
• Utilized expertise to perform catheterization, tracheostomy care and wound management
• Identified patients' functional issues based on symptoms and behavior changes
• Measured and monitored patient EKGs
• Documented nursing care provided in patients' medical record
• Administered medication safely, knowledgeably and accurately, observing governing laws, regulations and hospital policy related to controlled substances
• Promoted collaborative teamwork atmosphere by exhibiting professional behavior, which demonstrated commitment to providing quality patient care while fostering professional working environment
• Communicated with to Supervisor to facilitate efficient operation of unit
• Served as a resource to provide comprehensive information on patient care, hospital policies and nursing best practices
• Administered medications, IVs, and injections in accordance with treatment plan directions
• Provided direct patient care to increase comfort and psychological, social and spiritual well-being
• Documented patient interactions. accidents and treatment interventions in the main EHR system
• Performed assessment planning, implementation and evaluation of care for assigned patients, including discharge planning, utilizing interdisciplinary team approach
• Counseled and educated patients and caregivers on diagnoses, chronic disease self-management, wound management and medications
• Collaborated with healthcare teams to develop and implement individualized plans of care, including treatment and discharge plans, for infant to adult patients
• Acted as liaison for hospital staff, physicians, patients and family members
• Reduced average hospital stay by delivering recovery-focused care
• Partnered with interdisciplinary healthcare teams to formulate individualized treatment plans to deliver high-quality patient care and continuously evaluate and adapt nursing plan to achieve patient recovery goals
• Coordinated care for up to 6-8 patients per shift in busy Critical setting with strict quality and cost constraints for optimal care delivery
• Conducted patient assessments and diagnostic tests to provide physician with important patient health information used to create focused treatment plans and manage ongoing care
• Educated patients about health conditions and treatments, answering questions and providing take-home materials for further information
• Collected lab specimens, monitored fluid intake/output, and analyzed and interpreted lab results and cardiac rhythm strips; actioned emergency interventions to stabilize patients
• Kept abreast of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, imaging advances, government regulations, health insurance changes and financing options
• Monitored patient condition, progress and medication side effects, accurately recording and reporting on changes
• Engaged patients, healthcare providers, employers, and approved parties in determination of functional abilities
• Assessed patients, recorded vitals, and documented medical histories; evaluated patient responses. Updated and maintained patient charts and communicated changes to nurses and physicians to ensure continuum of care
• Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services
• Reviewed patient treatment plans to meet and maintain JCAHO, Medicare and Medicaid requirements
• Assisted patients to complete activities of daily living (ADL), including bathing, feeding, lifting and transferring
• Carried out physician orders in a safe and appropriate manner
• Advocated for patients transitioning from hospitals, rehab and other medical facilities to home environments
• Assisted patients with functional mobility and daily tasks to increase comfort and reduce disability
• Maintained infection control logs, streamlined charting process, and improved patient outcomes through training and leadership
• Assessed and coordinated patient's discharge planning needs with healthcare team members.
• Administered medications, tracked dosages and documented patient conditions.
• Delivered care and treatment reflective of appropriate infection control techniques and universal precautions.
• Administered medications, IVs, and injections in accordance with treatment plan directions.

• Responded to patient alarms and needs-assessment requests to identify course of treatment.
• Collected biological specimens and packages for laboratory transport to complete diagnostic tests.
• Managed wound care, gave respiratory treatments and helped with non-invasive procedures.
• Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
• Triaged patients by phone and provided general assistance for basic and advanced needs.
• Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
• Documented patient intake information, including medical histories, current symptoms and vitals such as height and weight.
• Communicated concerns regarding clients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
• Educated clients, patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
• Started, monitored and managed intravenous medication to stabilize patient heart and blood pressure.
• Counseled clients, patients and families and provided emotional and psychosocial support.
• Delivered high-quality direct and indirect nursing care to up to 8 patients per day.
• Used sterile techniques to prepare patients for procedures.
• Guaranteed exceptional care quality by correctly administering medication, inserting and caring for catheters, dressing and changing wounds and assisting with personal hygiene.
• Assisted physicians with conducting examinations and patient scans during diagnostic processes.
• Collected and documented vital signs to track current patient conditions.
• Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
• Observed, charted and reported developments in patient health conditions.
• Prevented drug interactions and contributed to correct diagnosis by recording patient health information, monitoring vitals and updating patient files.
• Answered patient and family questions to educate on optimal treatment procedures.
• Provided patients with vaccinations with consideration for dosage requirements, contraindications and possible side effects for each time of immunization.
• Coached patients and caregivers on diagnoses, treatment options and medications.
• Assisted patients to complete activities of daily living (ADL), including bathing, feeding, lifting and transferring.
• Identified cognitive functioning, mental status, physiological condition and patient needs.
• Monitored patient interactions to medications, therapies and changes in plans of care.
• Assisted patients with functional mobility and daily tasks to increase comfort and reduce disability.
• Updated medical records with current vitals, behavioral observations and medication details.
• Observed and carried out physician and nursing orders.
• Assessed and monitored patients to document and interpret vitals and telemetry equipment readings.