Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Knowledgeable and professional Receptionist skilled in administrative support and customer service. Bringing 10 years of experience managing fast-paced, front desk operations. Strong planning, problem-solving, and communication skills.

  • Organizational skills
  • Office equipment operations
  • Data management
  • MS Office
  • Business operations understanding
  • Document control
  • Multi-line telephone skills
  • Teambuilding
  • Multitasking
  • Training & Development
  • Fluent in Spanish
Senior Receptionist, 08/2019 to Current
Community Healthlink, Inc.Fitchburg, MA,
  • Research various media sources for DOBI (Department of Banking and Insurance)
  • Greeting guests and escorting them to conference rooms or other departments.
  • Answering phones for the Department of Banking and Insurance and Real Estate Commission.
  • Assist the Director of Public Affairs with travel and reimbursement document processes.
  • Responsible for the coordination of new employees’ computer and phone needs.
  • Received and disbursed all incoming mail.
  • Maintained professional tone at all times, including during peak rush hours.
  • Maintained office supply inventory and placed orders to meet demand.
Event Coordinator, 10/2018 to 04/2019
Schumacher Auto GroupDelray, WV,
  • Organizing equipment needed for Audio Visual events
  • Updating Client Data within the Synergy Workflow System.
  • Creating Sales and Purchase Orders for Audio Visual Events via the Globe Purchase Order system.
  • Responsible for addressing Customer/ Vendor calls.
  • Documenting any issues that happen after hours via the Synergy Workflow System.
  • Maintained close communication with clients to mitigate service issues.
Process Administrator, 08/2011 to 11/2017
Huntington Bancshares IncEvart, MI,
  • Responsible for organizing and developing training procedure manuals, guides, and course material
  • Daily reporting on the eLearning status of TCA's (Test Center Administrators)
  • Responsible for the coordination of Security and Operational Audit to ensure policy compliance.
  • Provided one on one training provided to Center Auditors In conjunction with the Office of Integrity create follow-up policies and procedures for Test Centers post-audit.
  • Calendar management with heavy scheduling.
  • Travel planning and event coordination.
  • Worked with the management team to improve workflows and eliminate unnecessary tasks.
  • Supported the development of Test Center Operation budgets and financial projections.
Office Manager, 11/2004 to 10/2010
Social Gaming NetworkBogota, NJ,
  • Maintained impeccable office organization to support efficiency, professionalism, and performance objectives.
  • Managed office inventory and placed new supply orders.
  • Handled heavy calendar scheduling
  • Coordinated travel arrangements by booking hotel rooms, car rentals, and flights for staff.
  • Coordinated Team Building activities
  • Coordinated office activities and operations
  • Provided assistance to senior leadership during the executive decision-making process
  • Managed office budget to handle all needs, including inventory, postage, and vendor services.
Education and Training
Associate of Arts: Human Resources Training, Expected in
Touro College - New York, NY

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Job Titles Held:

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  • Event Coordinator
  • Process Administrator
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  • Associate of Arts

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