Senior Qa Test Analyst Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary
Having around 9.6 years of experience in Software Testing which includes manual Functional testing, Automation Testing and Web services testing *Expertise in performing Functional testing, Integration testing, GUI Testing, Black box Testing Regression, Retest, Smoke testing, data load testing and accessibility testing *Having good experience in test automation with Quick Test Pro (QTP) or Unified Functional Tester (UFT) using Data Driven and BPT approach frameworks using VB Script. *Expertise in developing automation test scripts using Rational Functional Tester (RFT) in Java using Data Driven and Hybrid frameworks, Selenium web driver using Java with Junit framework in hybrid framework and Page Object Model, Cucumber *Hands on with Mainframes -3270 terminal (CICS screens) *Good at implementing database connectivity using JDBC connectivity for Selenium and RFT to do backend validation. * Has extensive knowledge in using Test management tools, version controlling and defect tracking tools *Knowledge and implementation experience of Quality Assurance, Testing Principles, Change Management Disciplines, Software Life Cycle, Software Development and Engineering *Active participant in the scrum calls for respective sprints as part of agile process *Demonstrated a module functionality in Retrospective meeting to stake holders *Involved in testing Web services implemented using SOAP & REST using SoapUI, Poster Plugin, REST Client and Postman. *Good analytical & communication skills and ability to work independently and also perform as part of a team *Involved in giving trainings on RFT and RQM for a team of 18 members Domain Experience *Experience with Automobile valuations for Auto-Insurance claims processing. *Experience with HIPAA compliance and Healthcare systems: Care Advance, FACETS 4.4.1 and 4.7.1 *Experience with ecommerce platform - Hybris *Experience in Security Domain application - Identity Manager *Experience in Media, Entertainment & Communications domain. *Experience in ERP system - NetSuite
  • Quality Center, Version One, Bugzilla, Jama, JIRA and Rational CQ, Test Director, Rational Clearcase, Sharepoint, Team Foundation Server (TFS), MTM, VisualSTuVersionOne and RQM
  • Automation Tools : QTP / UFT, RFT, Selenium Web Driver, Cucumber, Soap UI
  • Automaion Frameworks : BPT, Modular, BDD, Data driven, Junit, TestNG, ITCL, Wellpoint EAR, Page Object Model and CRAFT
  • Scripting Languages : Java, VB Script SOAP & REST
  • Database : MS SQL Server, My SQL, Oracle 9i, 11i, DB2 and Sybase
  • Version Control : Visual Source Safe (VSS), SVN, MS SharePoint Winscp, FileZilla, Fiddler, Putty, Eclipse, STS, Eclipse, RubyMine, Boomi
  • Applications : Central Facets, Oracle Netsuite, Mainframes, Identity Management Title VIERO V8 & Enterprise Billing
  • Client iHeart Media Inc.,
  • Operating System Windows 8, 10
  • Tools Cucumber, TeamFoundationServer (TFS), MS Sharepoint, FileZilla
  • Application Oracle Netsuite, VIERO V8 (built in VB)
  • Database My SQL
  • Team Size 18
SKill 2
Work History
06/2016 to Current Senior QA Test Analyst Firstview | Atlanta, GA,
  • date) Project Objective & Description iHeartCommunications, Inc.
  • was founded under the name Clear Channel Communications, Inc.
  • with the purchase of a single radio station in 1972.
  • After decades of growing media assets globally, the company has become one of the world's leading media and entertainment companies, operating as iHeartMedia, Inc.
  • iHeartMedia, Inc.
  • consists of two main media businesses: Clear Channel Outdoor Holdings (NYSE: CCO) and the wholly owned iHeartMedia.
  • Role and Responsibilities.
  • Perform Testing on Viero V8, a desktop application developed with VB6, VB7 and Oracle NetSuite.
  • Design test cases, execute test cases for various modules with in the application.
  • Perform integration testing for which the application has to communicate with Salesforce, other web applications like Eneterprise Copy (EC) and Viero.
  • Perform peer review on testing related activities.
  • Research and analysis on automating Viero V8 using Cucumber in Ruby with other destop application supporters like Auto IT.
  • Perform data validation for various functionality in the application.
  • Attend daily scrum meetings to update on status, road blocks or any other concerns.
  • Providing estimates for testing different modules of the system.
  • Performed webservices testing using Postman for the services built for the Enterprise Copy to communicate with Viero.
  • Interacting with the Developers & BA and collecting the requirements for test scenarios.
  • Proactive team player by initiating the discussions on gaps in the application developed.
  • Involved in validating Netsuite functionalities (Sales Order, generating invoices, making payments and issue customer refunds) as part of enterprise billing.
  • Involved in automating test cases using cucmber for validating billing scenarios in Netsuite application Project #5 Title Value Scope - Valuation NEXT Operating System Windows 7 Tools Selenium 2.x, VersionOne, Mainframes T3270, MS Sharepoint Database Oracle11g.

03/2013 to 06/2016 Team Size 22 Role Sr. QA Analyst - Automation Specialist Dimensional Fund Advisors | , ,
  • Established in 1980, help companies improve their claims management process through better decision-making.
  • CCC Valuescope claim services valuation is an application which provides estimates on the valuation of an vehicle for the insurance companies.
  • The live version of this application is built on Mainframes.
  • As the technology enhances, CCC has planned to release the web application built on Java and relational database Oracle 11i.
  • Valuescope - Valuation Next is the migration of the valuation estimating application from Mainframes to Java and Oracle.
  • Role and Responsibilities.
  • Automation test Scripts development using Selenium Web driver with Junit & Craft framework.
  • Developed script for Backend data validation using JDBC connection strings.
  • Validate the functionality of Apps on Andriod & iOS devices as part of mobile testing.
  • Providing estimates for testing different modules of valuation system.
  • Performed webservices testing using REST Client for multiple services developed using REST in JSON format.
  • Create control and sql files to perform dataload testing.
  • Interacting with the Developers & BA and collecting the requirements for testing the scenarios in valuation next application.
  • Review functional specification and lead the quality assurance portion of walkthroughs.
  • Prioritising the scenarios and delegating the tasks to the QA team.
  • Actively participated in the decisions to be made on initiating automation or testing on particular scenarios of Valuation Next.
  • Proactive team player by initiating the discussions on gaps in the application developed.
  • Set scope and strategy for Test Plan to define test plan and test strategy.
  • Provide weekly metrics on Defects, test cases as part of QA process and create progress reports.
  • Involved in validating Dual system support transactions on current live system on Mainframes using 3270 terminal (CICS screens) with DB2 and the new system being built on Java with Oracle 11g.
  • Involved in validating the valuations amounts in Mainframes systems and the new system Project #4 Title Care Advance, Facets Client Blue Care Network, BCBSM Operating System Windows XP Tools RFT 8.2.1, Clear Quest.

2008 to Current Team Size 18 Role Sr. QA Automation Engineer The Hertz Corporation | , ,
01/2012 to 03/2013 QA Analyst Proofpoint Inc | , ,
  • Project Objective & Description Blue Care Network, a nonprofit corporation, is the affiliated HMO of Blue Cross Blue Shield of Michigan and an independent licensee of the Blue Cross and Blue Shield Association was using Trizetto Care management solutions.
  • Validated the products Clinical CareAdvance and Facets Front end used for health management solutions.
  • Role and Responsibilities.
  • Automation Script development for Campaigns, Assessments and Backend validation of Forms of Care Advance using CRAFT framework which uses JUNIT.
  • Automation Script Development for Membership, Subscriber and Provider functionality in Facets using ERT Framework.
  • Execution and Maintenance of Automation scripts to validate the change pack installation.
  • Interacting with the manual team and collecting the requirements for automating the scenarios and provide an estimate.
  • Report issues if any for every regression scirpt failure.
  • Manage task assignment for Offshore team.
  • Elaborate and assist offshore team on the scenarios based on the requirement.
  • Actively participating in the decisions to be made on initiating automation on particular scenarios of Care Advance.
  • Proactive team player by initiating or providing automation results on timely manner.
  • Communicating effectively with the offshore team for workflow automation.
  • Prioritising the scenarios and delegating the tasks to automation Team in offshore Operating System Windows XP Tools Unified Functional tester (QTP 11), Selenium, Jira, Hybris, Oracle Apps 11i, R12 Team Size 9.

09/2011 to 01/2012 Sr. QA Automation Engineer Pinnacle Technical Resources Inc | , ,
  • a global company is the premier direct seller of high-quality kitchen tools.
  • To ensure the applications functionality, Pampered Chef has focused on automating the test cases that needs frequent regression cycles.
  • Initiated automation with the .COM application using QTP.
  • Followed on by automating Consultant's Corner.
  • As in process of improving the business Pampered Chef has implemented new Web using Hybris e-Commerce platform and Migration of R11 to R12.
  • Implemented SOA to transfer data from one source to other sources.
  • Role and Responsibilities.
  • Provide estimations on Automation approach for .COM automation and Web Redesigning.
  • Configure Hybris to reflect the changes in the web application.
  • Involved in analysing the application automation using Selenium and QTP.
  • Developed test script using Java for Selenium with TestNG framework and selenium with Python.
  • Implemented database connectivity for Oracle database to validate backend data using automation.
  • Involved in providing estimates for building automation scripts.
  • Involved in agile testing and reporting the issues in JIRA.
  • Identified Security issues by performing basic testing in XSS and SQL injection.
  • Working knowledge on Fiddler used to inspect HTTP traffic.
  • Experience in Atlassian tool set (JIRA, Confluence and Bitbucket).
  • Involved in the Development of Automation Framework with QTP for .COM Automation.
  • Played major role in vital discussions on major issues leading to new functional implementations.
  • Developed automation framework for new web implementation using Hybris eCommerce Platform.
  • Lead a team of 6 people to automate application using QTP.
  • Involved in Testing SOA implementation and Oracle Apps.
  • Worked efficiently in managing both Offshore and Onsite structure Project #2 Title Well Point Central Facets Testing Client Well Point, Inc, US Operating System Windows XP Tools RFT on Eclipse, RQM Application Facets 4.7.1 Database Sybase Team Size 10.

03/2010 to 02/2011 Associate Firstview | , ,
  • Project Objective & Description WellPoint, Inc.
  • is the largest health benefits company in terms of Commercial membership in the United States.
  • Facets is a product which handles enrollment, claims processing and other allied services pertaining to the Managed Care business for both HMO and PPO book of business for different clients like WellPoint, which runs FACETS in the Mid-West (OH, KY and IN).
  • The project involves providing independent testing services to test the Interfaces, Extensions, Reports and Letters.
  • Role and Responsibilities.
  • Estimations of Automation approach for Facets automation.
  • Involved in the Development of Automation Framework with RFT and iFrame for Facets Automation.
  • Developed Automation Scripts with ERT Framework and also enhanced the framework with additional keywords.
  • Execution and Maintenance of Automation scripts.
  • Mentored training sessions for RFT, RQM in Well Point team.
  • Enhancement of CRAFT Framework for Automation of Extensions and Batch Jobs.
  • Plan View Application Automation feasibility estimation.
  • Updating ERT framework to support automation of Facets 471 application.
  • Involved in the development of Enterprise Regression Framework.
  • Migration of Scripts from Old ERT framework to New Well-Point Framework.
  • Trouble shooting the issues with Well-Point Framework.
  • KT sessions for new team members on Well-Point Framework.
  • Developed Application custom functions to enhance Well-Point Framework.
  • Project #1 Title Identity Manager, iManager plugins & Designer Client Novell Team Size 23.

07/2007 to 03/2010 Software Engineer Kane's Furniture | , ,
  • Environment Application Servers

03/2013 to 06/2016 Senior QA Analyst - Automation Specialist Proofpoint Inc | Austin, TX,
01/2012 to 02/2013 QA Automation Analyst Sunera Technologies Inc. | City, STATE,
10/2011 to 01/2012 QA Analyst Palette IT Solutions Inc | City, STATE,
01/2010 to 02/2011 Programmer Analyst Cognizant Technology Services | City, STATE,
07/2007 to 01/2010 Software Engineer Applabs Testing Services | City, STATE,
Expected in 2007 B.Tech | Electronics and Communication Engineering JNTU University, , GPA:
Additional Information
  • Awards & Recognitions *Way To Go award for Valuation NEXT product in CCC Information Services *Achieved recognition for Delivery Excellence in Cognizant Technology Solutions *Achieved Star Performer award for Novell Caribou Release in Applabs Technology solutions Project Details Project #6

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Resume Overview

School Attended
  • JNTU University
Job Titles Held:
  • Senior QA Test Analyst
  • Team Size 22 Role Sr. QA Analyst - Automation Specialist
  • Team Size 18 Role Sr. QA Automation Engineer
  • QA Analyst
  • Sr. QA Automation Engineer
  • Associate
  • Software Engineer
  • Senior QA Analyst - Automation Specialist
  • QA Automation Analyst
  • QA Analyst
  • Programmer Analyst
  • Software Engineer
  • B.Tech

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