senior program analyst resume example with 12+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Websites, Portfolios, Profiles
Professional Summary

Information Security Specialist with passion for aligning security architecture plans and processes with security standards and business goals. Extensive experience developing and testing security framework for cloud-based software. Versed in robust network defense strategies. Cybersecurity Specialist with proficiency in online security research, planning, execution, and maintenance. Skilled at training internal users on security procedures and preventive measures. Dedicated program analyst committed to creating and maintaining safe internal system operations and external data transmission policies to reduce liability and mitigate risks. Demonstrated strengths in leading internal data health and security initiatives at any scale. Creator of holistic management techniques for both highly efficient and extremely secure operations.

  • Process Improvement
  • Deployments
  • Application Delivery
  • Systems Engineering
  • Application Testing
  • Knowledge Of Networking
  • Computer Science
  • Service Delivery
Work History
05/2019 to Current Senior Program Analyst Department Of Veterans Affairs | Saint Louis, MO,
  • Assessed security measures against government policies and regulations.
  • Collaborated with key personnel to verify data integrity and compliance with all related regulatory guidelines and legal requirements.
  • Continuously monitored corporate networks and systems for various threats, including viruses, ransomware, cyber espionage, and insider sabotage.
  • Applied cybersecurity best practices to information system standards, directives, and guidance for all personnel, monitoring compliance across organization.
  • Created plan of action to follow in case of data breach or cyber attack, reviewing and updating procedures on semi-annual basis.
  • Led team for software engineering services and supported key clients in development efforts, establishing standards, determining specifications, and creating Service and Operational Level Agreements (SLA) and (OLA).
  • Recommend improvements in security systems and procedures resulting in over 50 changes to System Security Plan.
08/2017 to 05/2019 Information Assurance Subject Matter Expert Mantech International Corporation | North Charleston, SC,
  • Developed and grew staff competencies through team development, implementation and support of specific training for various responsibilities.
  • Directed security services and safety functions to align key processes with goals and objectives of organization and regulatory compliance.
  • Researched, reviewed and recommended equipment, materials and supplies to prepare and maintain security expenses within approved budget.
  • Conducted security audits to identify vulnerabilities.
  • Performed risk analyses to identify appropriate security countermeasures.
  • Led information assurance team in delivery of system's upgrade projects, resulting in 16 updated systems at 10 Air Force bases.
12/2016 to 08/2017 Information Systems Security Engineer The Morning Star Company | Gustine, CA,
  • Oversaw development and implementation of improvements to support and network operations.
  • Communicated regularly with customers concerning data exchange and technology integration.
  • Worked closely with management teams to plan, develop, coordinate and execute technical strategies aligned to client's vision, mission and purpose.
  • Verified continuous update of systems and immediately patched vulnerabilities to prevent security issues to over 50 systems through 10 Air Force Bases.
  • Established development of internal education curricula for new employees, designing instructional programs to rapidly onboard information systems users.
02/2009 to 12/2016 Information Systems Technician US Navy | City, STATE,
  • Installed, modified and repaired software and hardware to resolve technical issues.
  • Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
  • Provided Tier 1 IT support to non-technical internal users through desk side support services.
  • Managed customers' expectations of support and technology functionality in order to provide positive user experience.
  • Identified and solved technical issues using variety of diagnostic tools and tactics.
  • Maintained accurate documentation of messages transmitted and received.
  • Installed, tested and operated radio equipment, adjusting settings to achieve clearest transmission.
  • Assessed ongoing risk factors and suggested improvements to senior management.
  • Performed risk analyses to identify appropriate security countermeasures.
  • Recommend improvements in security systems and procedures.
Expected in 06/2019 to to Master of Science | Information Technology Southern New Hampshire University, Hooksett, NH GPA:
Expected in 06/2017 to to Bachelor of Arts | Information Technology Southern New Hampshire University, Hooksett, NH GPA:
Expected in 06/2007 to to High School Diploma | Laramie High School, Laramie, WY, GPA:
  • Certified Information System Security Professional (CISSP)
  • CompTIA Security+
  • Network Security Vulnerability Technician (NEC 2780)
  • Advanced Network Analyst (NEC 2781)

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Resume Overview

School Attended

  • Southern New Hampshire University
  • Southern New Hampshire University
  • Laramie High School

Job Titles Held:

  • Senior Program Analyst
  • Information Assurance Subject Matter Expert
  • Information Systems Security Engineer
  • Information Systems Technician


  • Master of Science
  • Bachelor of Arts
  • High School Diploma

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