(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
I am a leader-driven and fast paced individual seeking a position that challenges me to grow intellectually while providing great work ethic to the company.
  • Strong Multitasking Skills
  • Empathetic
  • Adapt well to Change
  • Results Oriented
  • Quick Learner 
  • Accountable
  • Strong Work Ethic
Education and Training
Ross Medical Granger, IN Expected in 2011 Certificate : Medical Insurance Billing/Office Administration - GPA :
Elkhart Area Career Center Elkhart, IN Expected in 2009 License : Cosmetology - GPA :
  • Technical National Honors Society
Jimtown High School Elkhart, IN Expected in 2009 High School Diploma : Core-40 - GPA :
Biolife - Senior Plasma Center Technician
West Fargo, ND, 04/2016 - Current
  • Trained in MH and PH Areas
  • Trainer in MH Area
  • Perform tasks with urgency and efficiency according to the SOP's
  • Perform VP's to qualified donors
  • ​Donor monitoring during plasmapheresis 
  • Troubleshooting alarms on Auroras
  • Weekly, Monthly and Quarterly Maintenance on Auroras
Circle K Stores, Inc. - Customer Service Representative
Long Beach, CA, 01/2015 - 05/2015
  • Main contact for Patient Accounts Department
  • Operated a multi-line phone system
  • Stayed up to date on hospital policies by continuing education
  • Maintained patient confidentiality by following HIPAA 
  • Set up payment arrangements for patients
  • Assisted with work overflow as needed 
Lithia Motors - Insurance Specialist
Redding, CA, 02/2013 - 01/2015
  • Practiced customer service skills daily via phone
  • Trained doctor office staff on new and upcoming insurance changes
  • The go-to person for all medicaid questions for 26 offices
  • Screened insurance claims for accuracy before submission
  • Posted payments from insurance companies and patients
  • Maintained close relationship with insurance representative
  • Regularly attended weekly/monthly staff and training meetings
Ambulance Billing Services, INC - Certified Ambulance Coder
City, STATE, 06/2011 - 02/2013
  • Medically code and bill for Ambulance companies
  • Utilized job aids and followed different company policies
  • HIPAA Compliant
  • Spoke with customers and insurance companies daily
  • Reviewed ambulance runs for completeness and accuracy

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School Attended

  • Ross Medical
  • Elkhart Area Career Center
  • Jimtown High School

Job Titles Held:

  • Senior Plasma Center Technician
  • Customer Service Representative
  • Insurance Specialist
  • Certified Ambulance Coder


  • Certificate
  • License
  • High School Diploma

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