I am a leader-driven and fast paced individual seeking a position that challenges me to grow intellectually while providing great work ethic to the company.
Skills
Strong Multitasking Skills
Empathetic
Adapt well to Change
Results Oriented
Quick Learner
Accountable
Strong Work Ethic
Education and Training
Ross MedicalGranger, INExpected in 2011 – –Certificate:Medical Insurance Billing/Office Administration - GPA:
Elkhart Area Career CenterElkhart, INExpected in 2009 – –License:Cosmetology - GPA:
Technical National Honors Society
Jimtown High SchoolElkhart, INExpected in 2009 – –High School Diploma:Core-40 - GPA:
Experience
Biolife - Senior Plasma Center Technician West Fargo, ND, 04/2016 - Current
Trained in MH and PH Areas
Trainer in MH Area
Perform tasks with urgency and efficiency according to the SOP's
Perform VP's to qualified donors
​Donor monitoring during plasmapheresisÂ
Troubleshooting alarms on Auroras
Weekly, Monthly and Quarterly Maintenance on Auroras
Circle K Stores, Inc. - Customer Service Representative Long Beach, CA, 01/2015 - 05/2015
Main contact for Patient Accounts Department
Operated a multi-line phone system
Stayed up to date on hospital policies by continuing education
Maintained patient confidentiality by following HIPAAÂ
Set up payment arrangements for patients
Assisted with work overflow as neededÂ
Lithia Motors - Insurance Specialist Redding, CA, 02/2013 - 01/2015
Practiced customer service skills daily via phone
Trained doctor office staff on new and upcoming insurance changes
The go-to person for all medicaid questions for 26 offices
Screened insurance claims for accuracy before submission
Posted payments from insurance companies and patients
Maintained close relationship with insurance representative
Regularly attended weekly/monthly staff and training meetings
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