Senior Pharmacy Technician Resume Example

• Adhered to regulatory guidelines for workplace safety and customer confidentiality.
• Communicated extensively with patients to provide assistance, support and instructions.
• Entered and processed patient prescriptions in company system.
• Efficiently responded voicemails to promote assistance and service to customers.
• Managed inventory and reduced expenditures by negotiating prices with pharmaceutical suppliers.
• Delivered information on potential problems and reactions to prescribed medications for patients of all health conditions and age ranges.
• Calculated dosage, filled prescriptions and prepared prescription labels.
• Resolved third-party rejection claims.
• Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
• Worked with insurance companies to process claims, resolve problems and obtain payments.
• Efficiently processed cash register transactions for new and refilled prescription orders.
• Answered customer questions regarding medication.
• Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
• Ordered out of stock medications to keep inventory well-stocked.
• Communicated with insurance companies for billing purposes.

Reviewed and monitored patient medication files and lab data in hospital setting.

• Processed prescriptions, checking against known patient allergies.
• Managed medication stocks, including conducting counts, labeling products and maintaining controls.
• Confirmed prescriptions for patients by placing calls and conferring with physicians' office staff.
• Used 8-point check system to verify labeled prescriptions.