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Senior Pharmacy Technician Resume Example

Resume Score: 80%

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SENIOR PHARMACY TECHNICIAN
Summary

Successful Certified Pharmacy Technician bringing 8 years of experience in filling prescriptions with expert accuracy, building relationships with customers and promoting teamwork within Retail and Hospital pharmacy settings. Knowledgeable about regulatory guidelines and policies governing fraud, waste and abuse.

Skills
  • Pharmacy operations
  • Aseptic techniques
  • Quality assurance and control
  • Proper labeling procedures
  • Preparing bulk medications
  • Stocking shelves
  • Ordering and stocking medications
  • Troubleshooting malfunctioning equipment
  • Point of sale systems proficiency
  • Problem-solving skills
  • Time management
  • Workflow Optimization
  • Resolving customer issues
Experience
Senior Pharmacy Technician01/2018 to CurrentAugusta UniversityAugusta, GA
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
  • Communicated extensively with patients to provide assistance, support and instructions.
  • Entered and processed patient prescriptions in company system.
  • Efficiently responded voicemails to promote assistance and service to customers.
  • Managed inventory and reduced expenditures by negotiating prices with pharmaceutical suppliers.
  • Delivered information on potential problems and reactions to prescribed medications for patients of all health conditions and age ranges.
  • Calculated dosage, filled prescriptions and prepared prescription labels.
  • Resolved third-party rejection claims.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Answered customer questions regarding medication.
  • Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.
  • Ordered out of stock medications to keep inventory well-stocked.
  • Communicated with insurance companies for billing purposes.

Reviewed and monitored patient medication files and lab data in hospital setting.

  • Processed prescriptions, checking against known patient allergies.
  • Managed medication stocks, including conducting counts, labeling products and maintaining controls.
  • Confirmed prescriptions for patients by placing calls and conferring with physicians' office staff.
  • Used 8-point check system to verify labeled prescriptions.
Certified Pharmacy Technician04/2014 to CurrentCVS PharmacyAugusta, GA
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Calculated dosages carefully and prepared prescription labels, promoting accuracy in medication administration.
  • Verified insurance benefits to refill medications and upheld fantastic customer service standards.
  • Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
  • Merchandised related products to drive pharmacy department sales.
  • Verified labeled prescriptions using 8-point check system to maintain accuracy and efficiency.
  • Communicated with insurance companies for billing purposes.
  • Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Ordered out of stock medications to keep inventory well-stocked.
  • Managed medication stocks, including conducting counts, labeling products and maintaining controls.
Yeoman Assistant08/2000 to 12/2004US NavyNorfolk, VA
  • Wrote daily vessel reports and updated logs, detailing any issues and remediation efforts.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Provided IT and software trouble-shooting support to rest of the organization.
  • Improved operations by working with team members and customers to find workable solutions.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Resolved interpersonal conflicts by listening, finding common ground and building relationships.
  • Recognized by management for providing exceptional customer service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
Education and Training
Associate of Applied Science: Pharmacy Technician03/2014Ultimate Medical Academy - ClearwaterClearwater, FL
Certifications
  • Certified by the Pharmacy Technician Certification Board (PTCB)
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Augusta University
  • CVS Pharmacy
  • US Navy

School Attended

  • Ultimate Medical Academy - Clearwater

Job Titles Held:

  • Senior Pharmacy Technician
  • Certified Pharmacy Technician
  • Yeoman Assistant

Degrees

  • Associate of Applied Science : Pharmacy Technician 03/2014

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