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Senior Office Manager/Bookkeeper Resume Example

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SENIOR OFFICE MANAGER/BOOKKEEPER
Summary

Well-coordinated in handling diverse office tasks while leading administrative teams to meet demanding performance targets. Good budget management, payroll administration and office organizational skills. Effectively organize resources and clerical support to maintain smooth and efficient operations and enhance team success.

Skills
  • Standard office practices
  • Office administration work
  • Proficient in Microsoft Office
  • Office inventory management
  • Office supervision
  • Senior management updates
  • Office procedures
  • Office record management
  • Intuit QuickBooks
  • Account reconciliation
  • Handling AR and past due accounts
Experience
American Ecotech, LCJanuary 2015 to CurrentSenior Office Manager/Bookkeeper
Warren, RI
  • Reviewed and calculated payroll to promote timely disbursement of paychecks.
  • Supported top talent identification processes by interviewing candidates and executing all HR steps, including onboarding, orientation and benefits.
  • Mitigated audit risk by optimizing compliance tools, identifying deficiencies and implementing corrective actions.
  • Followed detailed end-of-month accounting procedures to verify proper balancing of all accounts and readiness for new month.
  • Finalized and processed paperwork with local, state and federal government authorities.
  • Stored copies of completed returns and related documents according to company procedures and business regulations.
  • Supplied detailed tax documentation needed to submit accurate corporate and individual returns.
  • Generated financial reports for management review.
  • Oversaw all day-to-day office operations, such as receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Complied with all operations met federal and state laws.
  • Guided new hires through orientation, on-boarding and explained documentation requirements to facilitate HR process.
  • Developed job postings, recruited candidates and scheduled interviews to fill vacant positions.
  • Developed and maintained training materials and benefits packets for new hires.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Created agendas and communication materials for team meetings.
Harshaw and Associates AllstateJune 2013 to December 2014General Lines Insurance Agent
Edgewater, FL
  • Offered policy guidance and management to promote asset protection.
  • Pursued continued professional development through insurance workshops, course and webinars.
  • Drove client retention by increasing savings opportunities and identifying premium discounts.
  • Analyzed customer needs and provided best options, upselling products and services.
  • Engaged customers and provided high level of service by carefully explaining details about documents.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
Seminole County Court HouseJuly 2011 to June 2013Clerk of Court
Sanford, FL
  • Assessed data and information to check entries, calculations and billing codes for accuracy.
  • Maintained current understanding of state and federal accounting procedures to prevent any legal or compliance issues.
  • Posted detailed entries to accounting records and handled routine transactions such as allotments, disbursements, voucher preparation and remittances, and prepared standard journal and ledger entries.
  • Researched and resolved accounts payable issues with providers and third-party insurers.
  • Provided client service and support, answered AP questions for other departments about contract balances.
  • Input statement information, reconciled accounts and resolved discrepancies.
  • Prepared and posted weekly payments to vendors and suppliers.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
Island Dream HomesDecember 2004 to July 2011Office Manager/Bookkeeper
New Smyrna Beach, FL
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Handled all scheduling and managed timely and effective allocation of resources and calendars.
  • Saved costs by soliciting vendor quotes to determine optimal material purchase pricing.
  • Reduced financial discrepancies by accurately managing accounting documentation in QuickBooks while maintaining case costs and billing processes.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Complied with all operations met federal and state laws.
  • Updated employee paperwork and records.
  • Generated financial reports for management review.
  • Elevated customer satisfaction ratings by resolving client and case issues effectively.
  • Finalized and processed paperwork with local, state and federal government authorities.
  • Stored copies of completed returns and related documents according to company procedures and business regulations.
  • Managed tax returns, extensions and tax planning calculations.
Education and Training
New Smyrna Beach High SchoolMay 1997High School DiplomaNew Smyrna Beach, FL
Strayer UniversityNovember 2011Associate of Science: Criminal JusticeOrlando, FL
Course Work
  • 220-General Lines Insurance Agent
  • Conflict Management Skills
  • Criminal Justice
  • FMLA Compliance
  • HR Essentials Learning Path
  • Human Resource Law-NBI
  • JD Edwards
  • Quick Books
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Resume Overview

Companies Worked For:

  • American Ecotech, LC
  • Harshaw and Associates Allstate
  • Seminole County Court House
  • Island Dream Homes

School Attended

  • New Smyrna Beach High School
  • Strayer University

Job Titles Held:

  • Senior Office Manager/Bookkeeper
  • General Lines Insurance Agent
  • Clerk of Court
  • Office Manager/Bookkeeper

Degrees

  • High School Diploma
    Associate of Science : Criminal Justice

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