Worked many post-sales and some pre-sales roles within World Wide Packets until integration into Ciena.
As part of the Core Systems and Network Engineering team, perform global Pre and Post Sales Technical Support for Carrier Ethernet technologies at customers all over the world.
This was a multi-faceted role working with many customers from Tier 1 carriers to municipal organizations.
The job included:
Pre-Sales engineering and design of network solutions for customers of an international VAR. This includes analysis and design of customer networks, providing technical expertise during the sales cycle of Network Integration. Some engineering work to provide know-how for post-sales technical staff was also performed.
Skills : LAN/WAN design and assessment / Network implementation / Network management / Bay Networks products / Cisco products / Voice over IP/Frame Relay / ATM / EIGRP / OSPF / Ethernet switching / Network Security / CCNA, CCDA (Routing/Switching)
Primary Network Engineering resource that researched and recommended network and data communications hardware and software. Manged the transition from Bay Networks to Cisco transition. Designed layout for new Data Center, designed and implemented the new MAN for the regional network. Monitored overall network performance. Worked closely with network administrators and server engineers to ensure quality service.Skills: LAN/MAN Design / Vendor Management / Ethernet / Cisco / EIGRP / ATM / Infrastructure Cabling
Installation and maintenance of Cray, Cisco and Cabletron products. Installing network management systems. Supporting the attachment of computers and devices to these networks. Installed and administered internal NT and Novell network. Completed Cisco Routing and SNA courses.
Assisting sales staff with technical details and network designs. Worked with clients proposing and designing Local and Wide Area Networks. Assisted Project Managers throughout implementation. Performed full Sales role for small clients.
Skills : LAN/WAN Network implementation / Sales experience / Network consulting / Project management / Cabletron products / Cisco products / Voice and data integration / Telecommunications / Windows NT / Novell 3.x / Ethernet / Token Ring / SNA routing and encapsulation
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