senior middleware engineer resume example with 13+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Career Overview

Middleware Integration Development Specialist with extensive experience in designing, building, implementing, and supporting complex system environments. Professional expertise includes puppet automation, disaster recovery, and multi-cloud SOLR search engine using Agile development processes. Industry experience in WebSphere middleware system administration and support, data modeling, design/deployment application, and project management.

  • Puppet Automation
  • SVN/Git
  • Agile Development
  • Jira/Confluence
  • Disaster Recovery Planning
  • Middleware Installation/Configuration
  • SOLR, Zookeeper
  • tc Server/Tomcat
  • WebSphere
  • Apache Web Server
  • Network Dispatcher/Load Balancers
Work Experience
08/2009 to Senior Middleware Engineer Charles Schwab Corporation | Arcadia, CA, Planned and designed puppet automation to install, configure, and manage tc servers and Tomcat to deploy application codes for n-tiered distributed web services. Developed puppet workflow to pre-stage large binary artifacts to reduce deployment cycle times in half. Implemented multi-cloud infrastructure to run under the Tomcat web servers to host 5 billion indexed assets with a response time of less than 5 seconds. Collaborated with various teams to develop and implement a disaster recovery plan to support business continuity via Cross Data Center Replication. Wrote puppet codes to control and manage deployment processes in an agile development environment. This included picking up binary codes from bamboo, initiating puppet deployment, and validating deployment status. Utilized mCollective to manage and orchestrate parallel deployment processes. Maintained high application availability by providing 24/7 on-call support. Reduced IT department cost by replacing enterprise software with open source technologies. Reviewed and audited system security to  ensure infrastructure integrity and policy compliance. Provided knowledge sharing and mentoring to fellow team members by hosting regular online training sessions.
03/1998 to 03/2009 IT Specialist Global Services International Business Machines (IBM) | City, STATE,

Designed, installed, and maintained a complex web hosting environment for the IBM Customer Connect application to provide online chip designs, ordering and shipment, web conferencing, education, and online/command file transfers. Worked with multi-tiered Web Hosting environments which included development, testing, fix/pre-production, and production. Installed, configured, and clustered IBM HTTP Servers, WebSphere Deployment Manager/Process Servers, and WebSphere Partner Gateway to support web application contents and business Java Objects components such as Enterprise Java Bean (EJB), Remote Database connections, MQ, and standalone Java tunnel between servers on different network zones. Automated scripts to enable clients to deploy their application and monitor environments stability and performance by utilizing IBM Tivoli Monitoring. Managed team resources to provide support for quarterly application releases, weekly fix packs, and daily work loads. Provided innovative business solutions to enable clients to respond dynamically to their changing infrastructure needs. Integrated LDAP connections and SSL Certificate between servers from different Network zones. Assisted developers in migrating web applications from development to testing environment.  Communicated with clients to expedite web application deployment from test to production. Maintained, enhanced, and supported application availability through on-call support.

09/1997 to 02/1998 Information Technology Services Consultant Computer Task Groups | City, STATE,

Generated DB2 relational tables using REXX. Migrated ASCII flat files from HelpDesk Pro Application to the relational tables. Employed VisualAge C++ to create Data Access Object to extract information from the relational tables in the HelpDesk Pro Application. Invoked Dynamic Data Exchange (DDE) to communicate with Knowledge Info Base Application to retrieve solutions for the requested ticket. Enhanced the HelpDesk Pro Application to streamline work processes, increase productivity, and reduce cost.

06/1996 to 08/1997 Programmer/System Analyst American Management Systems, Inc. | City, STATE,

Contributed to the development of the Travel System under Window NT using Visual Basic 5.0. Applied VB to generate an abstract Employee Class interface. Utilized Remote Data Object (RDO) to extract information from the Oracle Database. Produced SQL statements to generate customized reports using Query Template Form. Generated user interfaces for the Travel System using Multiple Document Interface (MDI) to provide web based navigation. Implemented the Collection Object to store and display reports. Invoked Craftman DLLs to produce pictorial reports. Converted Travel Systems from command line to client server graphical user interface (GUI). Automated reporting tools to eliminate manual processes and increase productivity.

1995 to 06/1995 Information Engineering Technology (Intern) Air Products | City, STATE,

Used Access to design, create, populate, and maintain relational databases. Developed user interface, and created software packages using Access.

1994 to 07/1994 Marketing Research System Division (Intern) Prudential | City, STATE,

Analyzed, coded, tested, and implemented various applications to facilitate the retrieval and classification of data. Modified the Job Schedule program to incorporate job dependencies. Added CheckPoint Restart process for the COBOL program.

Education and Training
Expected in 1996 to to Bachelor of Science | Computer Science The Pennsylvania State University, University Park, PA GPA:

ITIL V3 Foundation Certificate 2011

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Resume Overview

School Attended

  • The Pennsylvania State University

Job Titles Held:

  • Senior Middleware Engineer
  • IT Specialist Global Services
  • Information Technology Services Consultant
  • Programmer/System Analyst
  • Information Engineering Technology (Intern)
  • Marketing Research System Division (Intern)


  • Bachelor of Science

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