Talented Microsoft Exchange Engineer well-versed in supporting users and troubleshooting problems. Bringing a remarkable understanding of Active directory operations and resilient nature focused on finding root causes and making permanent improvements.
Skills
Troubleshooting and diagnostics
Call center experience
Program installations
Delivery scheduling
Team building
Security and Compliance
Project management
Excellent problem-solving skills
Information security
Database servers
Testing and deployment
Strong collaborative skills
Research and Development
Best practices and standards
Technical support
Education and Training
Joseph Ayo Babalola UniversityIkeji-Arakeji, Osun State, Nigeria, Expected in 08/2014 – –Bachelor of Science:Computer Science - GPA:
Experience
Fivesky - Senior Microsoft Exchange Engineer New York, NY, 09/2019 - Current
Currently here for training and placement as a Senior Microsoft messaging engineer.
Adding Skype for business messaging platform to my repository.
Challenger School - Active Directory and Microsoft Exchange Engineer San Carlos, CA, 06/2016 - 06/2018
Worked closely with the stakeholders to analyze needs and gathered metrics on the current environment and user-based using the exchange calculator.
Monitored the on-premises Active directory on windows server 2012 and disabled some of the dormant accounts using PowerShell.
Installed a new windows server 2012 r2 and raised the domain level of the Domain Controller.
Planned new environment analyzing needs and determining license needs, virtual servers and tools needed for migration.
Set-up Azure ADconnect tool using expressing setting and ADFS for Active Directory Federation with Azure Active directory.
Created test accounts and utilized the Hybrid Configuration Wizard on the exchange 2010 sever to establish federation Office 365.
Migrated test account users and ensuring the migration was completed and test mail flow.
Created migration batches and used PowerShell to check status of migration and get statistics.
Troubleshoot migration errors, such as failed mailbox moves and connectivity errors.
Assigned licenses in office 365.
Report on AD sync issues, errors and conducted manual sync when required.
Managed the desktop environment using group policies in Microsoft windows Active directory Environment. (windows server 2012r2/2016)
User Administration via active directory users and computers, ADSIEdit, Active directory sites and services.
MTN Group Limited - Microsoft Exchange Engineer City, STATE, 02/2015 - 06/2016
Gathered requirements and developed project plan outlining stages and time frames for stakeholders.
Evaluated exchange environment with exchange calculator and planned procurement of license for office 365.
Prepared the current environment for migration by upgrading and patching the exchange 2010 server.
Ran Idfix on the active directory to fix errors
Prepared the office 365 account for migration by creating the account and verifying the domain, configuring DNS in the office 365 admin console.
Installed the ADconnect tool using the express settings and using the password hash sync for the user sign in.
Syncronized the on-premises Active Directory to the Azure Active Directory.
Configured the Hybrid Configuration Wizard and enabled federation between the Exchange 2010 and exchange online.
Moved the mailboxes in batches.
Monitored migration status and adjusted as needed.
Successfully synchronized 3000 users to AAD and migrated 5000 mailboxes to EXOnline.
Assigned Licenses for office 365 user accounts.
Fine-tuned office 365 performance and ensured compliance with corporate policies.
Decommissioned the Microsoft Exchange server 2010.
Trained support staff on end-users support and engineering staff on troubleshooting office 365.
Onboarded new users and clients in office 365.
Used Service-now ticketing system to resolve user-reported issues.
Administrated Active directory daily.
Goverment Girls Unity Secondary School - Computer Instructor City, STATE, 11/2014 - 11/2015
Provided instruction on professional technology use and web etiquette
Maintained computer lab of 50 computers and performed computer repairs
Created technology coursework for 100 students to teach latest software and hardware
Instructed students according to skill level and age on coding languages and principles
Monitored computer lab assets, including printers and computers
Removed malware and viruses from laptops and desktop systems using specialized software
Set up new desktop systems and configured laptops for incoming employees, loading required software and server permissions
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