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Senior Microsoft Exchange Engineer Resume Example

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SENIOR MICROSOFT EXCHANGE ENGINEER
Summary

Talented Microsoft Exchange Engineer well-versed in supporting users and troubleshooting problems. Bringing a remarkable understanding of Active directory operations and resilient nature focused on finding root causes and making permanent improvements.

professional summary
  • Implementation of Virtualization technologies like VMware and Hyper-V.
  • Maintained monitoring and alerts for thousands of devices.
  • Experience with Active Directory including federated services and enterprise Group policy management.
  • Working knowledge of PowerShell scripting.
  • Troubleshooting user issues from exchange/outlook profiles to folders and shared permissions.
  • Experience with Microsoft product including AD, password reset,Multifactor authentication and MDM such as Intune.
  • Experience leveraging PowerShell in Exchange environment
  • Expertise in Active Directory design and support (GPOs, AD schema, OUs, sites, replications)
  • Experience in migration from On-premises to On-premises, On-premises to Office 365 and tenant to tenant.
  • Experience in configuring windows server 2012 Active Directory Domains, DNS, DHCP, trust relationships, permissions, and security.
Skills
  • Troubleshooting and diagnostics
  • Call center experience
  • Program installations
  • Delivery scheduling
  • Team building
  • Security and Compliance
  • Project management
  • Excellent problem-solving skills
  • Information security
  • Database servers
  • Testing and deployment
  • Strong collaborative skills
  • Research and Development
  • Best practices and standards
  • Technical support
Technical Skills
  • Microsoft Exchange server 2010
  • Microsoft Exchange server 2013
  • Microsoft Exchange server 2016
  • Windows Server 2012/2012R2
  • Windows Server 2016
  • Exchange Online Protection (EOP)
  • Exchange Management Shell (EMS)
  • Exchange Admin Center (EAC)
  • Cutover and Hybrid Migration
  • Powershell
  • Active directory
  • Azure AD
  • SCCM
Experience
09/2019 to Current
Senior Microsoft Exchange EngineerExchange Hub － Atlanta, GA
  • Currently here for training and placement as a Senior Microsoft messaging engineer.
  • Adding Skype for business messaging platform to my repository.
06/2016 to 06/2018
Active Directory and Microsoft Exchange EngineerYemi Michael International Limited － Ikeja, Lagos
  • Worked closely with the stakeholders to analyze needs and gathered metrics on the current environment and user-based using the exchange calculator.
  • Monitored the on-premises Active directory on windows server 2012 and disabled some of the dormant accounts using PowerShell.
  • Installed a new windows server 2012 r2 and raised the domain level of the Domain Controller.
  • Planned new environment analyzing needs and determining license needs, virtual servers and tools needed for migration.
  • Set-up Azure ADconnect tool using expressing setting and ADFS for Active Directory Federation with Azure Active directory.
  • Created test accounts and utilized the Hybrid Configuration Wizard on the exchange 2010 sever to establish federation Office 365.
  • Migrated test account users and ensuring the migration was completed and test mail flow.
  • Created migration batches and used PowerShell to check status of migration and get statistics.
  • Troubleshoot migration errors, such as failed mailbox moves and connectivity errors.
  • Assigned licenses in office 365.
  • Report on AD sync issues, errors and conducted manual sync when required.
  • Managed the desktop environment using group policies in Microsoft windows Active directory Environment. (windows server 2012r2/2016)
  • User Administration via active directory users and computers, ADSIEdit, Active directory sites and services.
02/2015 to 06/2016
Microsoft Exchange EngineerMTN Group Limited － Kaduna, Lagos
  • Gathered requirements and developed project plan outlining stages and time frames for stakeholders.
  • Evaluated exchange environment with exchange calculator and planned procurement of license for office 365.
  • Prepared the current environment for migration by upgrading and patching the exchange 2010 server.
  • Ran Idfix on the active directory to fix errors
  • Prepared the office 365 account for migration by creating the account and verifying the domain, configuring DNS in the office 365 admin console.
  • Installed the ADconnect tool using the express settings and using the password hash sync for the user sign in.
  • Syncronized the on-premises Active Directory to the Azure Active Directory.
  • Configured the Hybrid Configuration Wizard and enabled federation between the Exchange 2010 and exchange online.
  • Moved the mailboxes in batches.
  • Monitored migration status and adjusted as needed.
  • Successfully synchronized 3000 users to AAD and migrated 5000 mailboxes to EXOnline.
  • Assigned Licenses for office 365 user accounts.
  • Fine-tuned office 365 performance and ensured compliance with corporate policies.
  • Decommissioned the Microsoft Exchange server 2010.
  • Trained support staff on end-users support and engineering staff on troubleshooting office 365.
  • Onboarded new users and clients in office 365.
  • Used Service-now ticketing system to resolve user-reported issues.
  • Administrated Active directory daily.
11/2014 to 11/2015
Computer InstructorGoverment Girls Unity Secondary School － Obangede, Kogi
  • Provided instruction on professional technology use and web etiquette
  • Maintained computer lab of 50 computers and performed computer repairs
  • Created technology coursework for 100 students to teach latest software and hardware
  • Instructed students according to skill level and age on coding languages and principles
  • Monitored computer lab assets, including printers and computers
  • Removed malware and viruses from laptops and desktop systems using specialized software
  • Set up new desktop systems and configured laptops for incoming employees, loading required software and server permissions
Education and Training
08/2014
Bachelor of Science: Computer ScienceJoseph Ayo Babalola University － Ikeji-Arakeji, Osun State, Nigeria
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Resume Overview

Companies Worked For:

  • Exchange Hub
  • Yemi Michael International Limited
  • MTN Group Limited
  • Goverment Girls Unity Secondary School

School Attended

  • Joseph Ayo Babalola University

Job Titles Held:

  • Senior Microsoft Exchange Engineer
  • Active Directory and Microsoft Exchange Engineer
  • Microsoft Exchange Engineer
  • Computer Instructor

Degrees

  • Bachelor of Science : Computer Science

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