Senior Medical Screener Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Proficient in screening procedures, compliance standards and recordkeeping requirements. Well-qualified administrative support professional with demonstrated success managing donor screening. Performs basic laboratory tests and accurately reads results. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Education and Training
Expected in 05/2022
Associate of Science: Public Health
Pierce College - Woodland Hills, CA
Expected in 2011
Panorama High School - Panorama City,
  • Problem-solving, and Multitasking skills with Positive attitude.
  • Proficient Microsoft Excel, Word, and general Computer skills.
  • Organization
  • Planning
  • Time management
  • Communication
  • Conflict resolution
  • Clerical
  • Establishing records
  • Data entry
  • Collecting vital signs
  • Work ethic
  • Basic math
  • Supervision
  • Training & Development
  • Reliable and trustworthy
  • Decision-making
  • Problem resolution
11/2020 to 03/2021
Senior Medical Screener Octapharma Plasma Sparks, NV,
  • Register new and current donors Administers screening procedures to discover donors suitability for plasma donation
  • Knowledge of compliance with SOP, Current Good Manufacturing Procedures (cGMP) and guidelines.
  • Greets and direct donor to proper location for plasma processing
  • Professionalism and fast paced environment with several interruptions during screening
  • Obeys federals, state and local company regulations for quality, donor safety and day-to-day activities
  • Performs donor medical screening to determine suitability of donor to include reviewing health related documents and taking vital signs including blood pressure, pulse and temperature
  • Performs finger sticks and uses screening equipment to prevail hematocrit and protein readings
  • Performs clerical duties including creating and maintaining donor record files and inputting information into donor management computer software
  • Answers the telephone and solves any donor inquiries regarding donation procedure
  • Follows all OHSA requirements and company personnel policies
  • Stocks and maintains supplies to meet production demands
  • Educates new donors on the use of products made from donated plasma. This includes explaining the process, the tests performed, appointment system, fees, center policies proper nutrition and any other questions regarding donating plasma
  • Tracks and record data for specialty plasma programs
  • Conducts daily calibration of equipment according to appropriate SOP’s.
  • Established new donor files and added detailed information.
  • Completed donor payment transactions and updated information in system.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
10/2018 to 06/2020
Service Quality Manager Gigya Downers Grove, IL,
  • Implement assigned Product/Service Quality or Cleanliness & Sanitation (C&S) Program.
  • Implement assigned Crew Management activity
  • Implement assigned Cost Management activity.
  • Manage operations of assigned Packaged Program.
  • Acknowledge to customer inquiries and requests and describe menu items
  • Order supplies, check inventory, maintain budget and deliver paychecks.
  • Organize food preparation and ingredient sourcing to maintain quality standards Scheduling and budgeting crew members hours through excel to fulfill store profit
  • Ensures an outstanding guest experience through compassionate guest service, by providing the highest quality food, and by helping to keep the restaurant a clean, warm, and inviting environment.
  • Delegated work to staff, setting priorities and goals.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Oversaw efficient receiving and inventory management to keep stock within optimal levels.
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Recruited, hired and trained new employees, including monitoring and review of individual performance.
  • Streamlined ordering and Inventory procedures to identify top sellers and reduce over-stock.
  • Cross-trained in every store role to maximize operational knowledge.
  • Met with each associate to establish realistic monthly sales goals.
04/2014 to 10/2018
Crew Member/Crew Trainer/Crew Leader Chumash Casino Santa Ynez, CA,
  • Introduces and persuades customers on new products, takes food orders
  • Crew trainer and leader, helps and teaches crew members the standard and quality of food Food Preparation/Production
  • Maintaining consistent cleanliness, food quality, & service standards
  • Operating kitchen equipment and/or a Point of Sale system
  • Providing excellent guest experiences.
  • Instructed new team members on correct procedures for all areas of operations.
  • Lent hands-on training services to maximize employee efficiency.
  • Stayed up to date on requirements of all team positions to optimize training.
  • Developed and implemented strategies to enhance team performance, improve processes and boost results.
  • Documented needs for performance improvement, safety and customer service to optimize operations.
  • Guided trainees to boost safety and inventory waste management to meet pre-established business thresholds for operation.
  • Created and offered additional materials to enhance training.
  • Developed complete training programs and led training using expert learning techniques.
  • Coordinated development of training materials, including manuals, standard operating procedures and employee handbooks.
01/2013 to 04/2014
Barista Freudian Sip City, STATE,
  • Maintained calm demeanor during high-volume periods and special events.
  • Greeted guests with pleasant smile and superior customer service.
  • Operated cash register, collected payments and provided accurate change.
  • Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Memorized official and off-menu coffee and tea preparations.
  • Described menu items to customers and suggested products based on stated preferences.
  • Received and accurately processed customer payments.


  • Mikayla Beranek TITLE: Center Director of Octapharma Plasma Virginia Beach(Newtown) CELL: (724) 875-2649 EMAIL:
  • Kristel Cote TILE: Supervisor of Octapharma Plasma Virginia Beach (Newtown) CELL: (757) 576-2169 Email:
  • Teresita Tiongson TITLE: Restaurant Manager of Chowking Panorama CELL: (818) 400-3168 EMAIL:

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Resume Strength

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  • Measurable Results
  • Personalization
  • Strong Summary
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Resume Overview

School Attended
  • Pierce College
  • Panorama High School
Job Titles Held:
  • Senior Medical Screener
  • Service Quality Manager
  • Crew Member/Crew Trainer/Crew Leader
  • Barista
  • Associate of Science
  • Diploma

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