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Senior Mako Product Specialist Resume Example

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SENIOR MAKO PRODUCT SPECIALIST
Summary

A knowledgeable, collaborative, energetic, and ethical professional with a successful track record in multiple facets of healthcare including: radiology, emergency room, operating room, medical devices, and robotics. A subject matter expert for the Mako SmartRobotics system and a LEAD Mako Product Specialist. Prior experience with industry leading organizations Norton Healthcare, Zimmer Biomet, and currently Stryker.

Skills
  • Expert in Mako Proprietary Software
  • Training and Development
  • Robotics Troubleshooting
  • Medical Devices and Instruments
  • Communication with Healthcare Professionals
  • Team management
  • Inventory management
  • MS Office
  • Problem Solving
  • Process improvement
  • Relationship development
  • First Aid/CPR
  • Clinical Launch
Experience
12/2016 to Current
Senior Mako Product Specialist - Lead MPSStryker Howmedica Inc － Mahwah, NJ
  • Senior Clinical Consultant for Stryker's Mako Robot in orthopedic procedures for surgeons in the Kentucky and Tennessee territory. Train and guide surgeons and surgical staff in the usage of the Mako Robot in Total Hip, Partial Knee, and Total Knee Applications.
  • Promoted to Senior in March of 2018 and again promoted as the regional Lead MPS for the National Mako Education Program in December 2018.
  • Experience in launch of Mako into new accounts as well as CT Verification of imaging sites, local introductory cadaver labs, in-services for nursing and technical staff, and national certification cadaver labs.
  • Utilizes proprietary software to prepare patient scans for pre-operative planning and usage by Mako proprietary software. Certified in all Mako applications each calendar year.
  • Onboards and trains new hires in the region and acting as a subject matter expert to peers, including certification.
  • Troubleshoots any and all issues with the Mako Robot or its accessory instrumentation in a timely fashion and work with the Field Service Engineers to provide timely maintenance to the system.
  • Support the team in achieving the sales plan - currently on track to convert over seven million dollars worth of business with a local competing surgeon group to Stryker via Mako buy in and usage.
03/2014 to 12/2016
Logistics Coordinator/Sales SupportZimmer Biomet OrthoSolutions － Louisville, KY
  • Crucial Sales Support role at the third largest US distributorship of newly merged Zimmer Biomet Inc., which generated 110 million dollars in sales in 2015.
  • Provided timely delivery of implants and instruments to all hospitals and surgical centers in the territory, restocking and quality control of implants, checking and rebuilding instrument pans after usage/before redeployment, assisting case coordinators in pulling cases, shipping, and receiving of products from ZB corporate or other territories.
  • Completed full case set-ups including final QC of implants and pans often done in lieu of a sales representative.
  • Received extensive training and usage of the company logistics and tracking application ZimmerSMS and other related software.
  • Monitored and coordinated with other Inventory Representatives and Office Coordinators to create a daily log of outstanding loans of implants/instruments out in the field.
  • Utilized personal time in mornings, nights, and weekends to observe multiple orthopedic cases with a sales rep and read case procedure notes.
08/2008 to 03/2014
Patient Care Associate/ER TechnicianNorton Healthcare － Louisville, KY
  • Worked at Norton Audubon hospital in different patient care settings. First, in Imaging as a Radiology Tech Assistant and then moving over to the adult ER as an Emergency Room Technician.
  • Promoted to a Head Shift ER Technician at Kosair Children's Medical Center.
  • Provided patient care in various ways included: capturing and inputting patient data into EMR, supporting physicians and nurses with various procedures not limited to EKG capture, phlebotomy, splinting and casts, lumbar punctures and other lab draws, case pulling and OR set up for surgical procedures etc.
06/2013 to 03/2014
Volunteer ExperienceNA
  • Worked with surgeons, nurses, and other medical staff on consecutive medical mission trips to the rural coast of Ecuador in February 2012 and again in March 2013.On each trip, we were able to successfully diagnose and treat over 100 children through five different surgical specialties with only five days to complete the assessments and operations.
  • Taught freshman/sophomore biology in 2009 and freshman/sophomore physical sciences in 2013 as an Assistant Teacher at St. James Academy of Louisville, Kentucky.
  • As a member of the Mu Eta chapter of Kappa Sigma Fraternity, I helped coordinate several charitable events that included valet parking for The St. James Art Show to help our veterans through the Fallen Heroes Foundation and Disabilities Resource Center, 24 hour Dance Marathons to raise money for Kosair Charities, and assisting in local clothing drives by raising money and clothing for the destitute.
Education and Training
2009
Bachelor of Arts: Biology, pre-medicalUniversity Of Louisville － Louisville, KY
  • KEEs Scholarship Recipient
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Resume Overview

Companies Worked For:

  • Stryker Howmedica Inc
  • Zimmer Biomet OrthoSolutions
  • Norton Healthcare
  • NA

School Attended

  • University Of Louisville

Job Titles Held:

  • Senior Mako Product Specialist - Lead MPS
  • Logistics Coordinator/Sales Support
  • Patient Care Associate/ER Technician
  • Volunteer Experience

Degrees

  • Bachelor of Arts : Biology, pre-medical

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