Professional Sales Executive with 24 years of experience attending to customer needs and converting prospects to increase sales. Accomplished in emphasizing service features and benefits, preparing sales order forms and developing reports. Expert in overcoming objections from prospective customers to maximize sales opportunities.
Skills
Sales and Market Development
Territory Management
New Market Penetration
Lead Development
Project Management
Sales Presentations
Computer Skills
Relationship Building
Interpersonal and Written Communication
Team Collaboration and Leadership
Pipeline Development
Cold Calling
CRM Software
Experience
05/2016 to Current
Senior Loan OfficerInvestors Bancorp, Inc. – Livingston, NJ,
Resolved concerns and answered questions for parties involved with each transaction to promote successful outcomes.
Analyzed applicants' financial status, credit and property evaluations to determine feasibility of granting loans.
Improved loan applications and documentation by informing applicant of additional requirements.
Met with applicants to obtain information for loan applications and answer questions about process.
Resolved file problems, bottlenecks and qualified issues throughout underwriting process.
Managed pipeline for originated loans through closing and complete required management reports.
Reviewed loan agreements to confirm completeness and accuracy.
Delivered high levels of customer service to facilitate smooth processes.
Researched investor guidelines and kept up to date on program changes that affected loan processing or origination.
Built referral business by meeting with local financial planning, home builders and real estate professionals.
Developed and maintained knowledge of available loan products, processing procedures and underwriting and general departmental guidelines.
Educated customers on variety of loan products and available credit options to promote valuable decision-making.
Monitored performance of current portfolio of specialty loans to determine if changes should be implemented.
07/2005 to 05/2016
Senior Loan OfficerInvestors Bancorp, Inc. – Maspeth, NY,
Resolved concerns and answered questions for parties involved with each transaction to promote successful outcomes.
Analyzed applicants' financial status, credit and property evaluations to determine feasibility of granting loans.
Created alliances and built relationships with over 25 financial institutions and real estate-related professionals in B2B and B2C.
Educated customers on variety of loan products and available credit options to promote valuable decision-making.
Performed daily maintenance of loan applicant database.
Built referral business by meeting with local financial planning, home builders and real estate professionals.
Developed and maintained knowledge of available loan products, processing procedures and underwriting and general departmental guidelines.
Tracked and managed new leads and followed up on referral business.
Delivered high levels of customer service to facilitate smooth processes.
Answered customer inquiries involving rates, products and loan application status to facilitate quality customer service.
Managed pipeline for originated loans through closing and complete required management reports.
Resolved file problems, bottlenecks and qualified issues throughout underwriting process.
Met with applicants to obtain information for loan applications and answer questions about process.
09/2002 to 06/2005
Senior Loan OfficerInvestors Bancorp, Inc. – Medford, NJ,
Managed continuous pipeline of over 10 loans, totaling average of $[5,000,000] in financing.
Processed challenging loan applications for first-time borrowers, self-employed applicants and borrowers with problematic credit histories.
Resolved file problems, bottlenecks and qualified issues throughout underwriting process.
Answered customer inquiries involving rates, products and loan application status to facilitate quality customer service.
Improved loan applications and documentation by informing applicant of additional requirements.
Reviewed loan agreements to confirm completeness and accuracy.
Delivered high levels of customer service to facilitate smooth processes.
Researched investor guidelines and kept up to date on program changes that affected loan processing or origination.
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