Senior Loan Officer Resume Example
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SENIOR LOAN OFFICER
Summary
Accomplished Loan Officer with a track record spanning over 15 years in multiple states. Across the U.S. and able to consistently deliver and achieve sales quotas and company set KPI expectation while offering the utmost care in client relations and services. Excited and motivated to help customers build successful financial futures and guide them towards the dream of living financially free!
Hardworking and reliable Team player with strong ability in communication skills and closing techniques. Offering wide range of products,, explaining then thoroughly to the customer , utilizing various probing questions and closing with the client 100% on board and more educated on the next steps of the process. Highly organized, proactive and punctual with team-oriented mentality.
Skills
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Experience
Senior Loan Officer11/2016 to 07/2019New Penn FinancialColumbia , MD
- Awareness of daily market conditions updating accordingly.
- Analyzing data from credit reports discovering new financial opportunities for clients.
- Attention to detail oriented on presentations.
- Creative in networking to fund own source of business.
- Dedicated in exceeding clients expectation and experience.
- Determined appropriate rate locks, issuance of disclosures, overage and underage waivers and fee waivers.
- Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan.
- Educated customers on variety of loan products and available credit options to promote valuable decision-making.
- Attended departmental meetings, providing feedback to enhance future performance.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Improved operations by working with team members and customers to find workable solutions.
- Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
- Outperformed company average in achieving loan processing turnaround time of 12 days or less.
- Processed challenging loan applications, including first-time borrowers, self-employed applicants and borrowers with problematic credit histories.
- Received promotions and quarterly bonuses for #1 in Revenue Award and above 80% rate of clean files converted to closed loans.
- Improved customer satisfaction by finding creative solutions to problems.
- Created agendas and communication materials for team meetings.
- Recognized by management for providing exceptional customer service.
Senior Mortgage Officer11/2014 to 10/2016Peoples Bancorp Inc.Inez , KY
- Maintained high performance rate of client retention.
- Confident presentation skills on initial call creating opportunities to close from the beginning.
- Quick in learning new technology in platforms.
- Assisted senior-level credit officers with complex loan applications.
- Performed daily maintenance of loan applicant database.
- Created financial analysis reports of commercial real estate, borrowers' financial statements, lease reviews and market research.
- Educated customers on variety of loan products and available credit options to promote valuable decision-making.
- Managed continuous pipeline of over 20 loans, totaling average $3,500,000 in financing.
- Resolved concerns and answered questions for parties involved with each transaction to promote successful outcomes.
- Delivered documents customer locations.
Senior Mortgage Consultant07/2011 to 10/2014Union BankCity , STATE
- Confident in establishing initial operations team.
- Conducted weekly reviews ensuring team was on pace with KPI target.
- Assisted senior-level credit officers with complex loan applications.
- Performed daily maintenance of loan applicant database.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Improved operations by working with team members and customers to find workable solutions.
- Provided expert financial advice on mortgage and both educational and personal loans.
- Determined appropriate rate locks, issuance of disclosures, overage and underage waivers and fee waivers.
- Created financial analysis reports of commercial real estate, borrowers' financial statements, lease reviews and market research.
- Collaborated with others to discuss new opportunities to increase revenue.
- Leveraged notes in loan files to input and compile data gathered from various sources.
- Maintained updated market knowledge through research and economic data reports.
Education and Training
National Mortgage Licensing ServiceCity, State
Still in Process of Completing Cert IV And Diploma : Mortgage Industry And Knowledge of Loan Products. Kaplanprofessional.edu.auCity, State
Certificate : Business Administration05/2003Scottsdale Community CollegeCity, State
Personal Information
Additional Information
- Projects , Arizona State License for Mortgage Brokering California Department Business · License obtained for Mortgage lending.
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Resume Overview
School Attended
- National Mortgage Licensing Service
- Kaplanprofessional.edu.au
- Scottsdale Community College
Job Titles Held:
- Senior Loan Officer
- Senior Mortgage Officer
- Senior Mortgage Consultant
Degrees
- Still in Process of Completing Cert IV And Diploma : Mortgage Industry And Knowledge of Loan Products.
Certificate : Business Administration 05/2003
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