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Senior Line Operator Resume Example

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SENIOR LINE OPERATOR
Summary

Detail-oriented and methodical with excellent accounting knowledge, mathematical skills and microsoft proficiency. Diligent about keeping records current with accurate expense tracking and invoice processing. Highly organized, proactive and responsible professional.

Skills
  • Customer satisfaction
  • Data processing
  • Account investigations
  • Billing issue resolution
  • Sales and marketing
  • Customer needs assessment
  • Team management
  • MS Office
  • Process improvement
  • Operational improvement
  • Financial and cash flow analyses
Experience
Senior Line OperatorDec 2018 to Current
Company Name － City, State
  • Wrapped items, placed in boxes and added proper labeling to prepare for shipment.
  • Recorded production data in daily logs.
  • Volunteered to take on additional shifts during peak periods to keep projects with tight deadlines moving forward.
  • Built and packaged products to complete daily work orders.
  • Inspected quality of finished products, making minor repairs to meet project expectations.
  • Helped machine operators set up and tend equipment to complete runs.
  • Troubleshot problems with equipment to make repairs or report diagnostics to supervisors.
  • Assembled products from raw materials and completed inspections.
  • Attended all company-offered training sessions to improve skills and learn operation of new machines.
  • Inspected finished products for quality and adherence to customer specifications.
  • Recognized defective material and reported issues to management to facilitate prompt resolution.
  • Calibrated and adjusted equipment using tools such as calipers, micrometers, height gauges, protractors and ring gauges.
  • Monitored processes to avoid overloading and keep machinery functioning properly.
  • Completed product assembly according to standardized procedures.
  • Examined final products to check conformance with quality and design standards.
  • Set up and operated production equipment according to daily work orders and safety procedures.
Chief Executive OfficerOct 2015 to Current
Company Name － City, State
  • Established complete accounting structures, processes and controls to meet business requirements.
  • Oversaw full accounting cycle and prepared applicable financial statements.
  • Assessed accounting accuracy, performing daily cash functions, including A/P and A/R tracking, budgeting, payroll transactions, wage allocation, salary expenses, online donations and bank, credit card and petty cash reconciliations.
  • Investigated and resolved discrepancies in monthly bank accounts.
  • Completed in-depth analysis of business operations, trends and obligations to complete accurate projections.
  • Maintained accurate accounts for cash, fixed assets and other transactions.
  • Monitored all company costs and presented budget forecasts each quarter.
  • Assisted clients in determining business strategy and achieving profitability goals.
  • Identified operational processes inefficiencies and recommended necessary improvements.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
  • Set up and activated customer accounts.
  • Educated customers on special pricing opportunities and company offerings.
  • Documented conversations with customers to track requests, problems and solutions.
  • Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Delivered high level of service and support to each customer, paving way for future business opportunities.
35M Human Intelligence CollectorJan 2009 to Dec 2012
Company Name － City, State
  • Gathered details about the enemy, including notable strengths, troop movements and group activities.
  • Contributed to and supported strategic and operational planning teams developing information operations (IO) and military information support operations (MISO) organizational, personnel, equipment and fiscal resourcing concepts.
  • Wrote reports on verifiable incidents, incoming suspensions and other concerns.
  • Developed and distributed intelligence products focused on field operations.
  • Supported operational planning and execution of intelligence operations (IO) and military information support operations (MISO), including liaising with other intelligence agencies and operational forces in contribution of future and daily operations.
  • Collected, reviewed and processed intelligence information for senior personnel.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Recognized by management for providing exceptional customer service.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Improved operations by working with team members and customers to find workable solutions.
  • Created agendas and communication materials for team meetings.
  • Earned reputation for good attendance and hard work.
Education and Training
Bachelor of Science, CommunicationsMay 2018Ohio State University － City, State
Accomplishments
  • Iraqi Campaign medal with three stars
  • Army Commendation Medal (x4)
  • Army Good Conduct Medal
  • Army Achievement Medal (x5)
  • Combat Action Badge
  • Human Intelligence Collector
  • Small business entrepreneur
Activities and Honors
  • Member, Small Business Association (2008 - present)
  • Member, Alumni Association
Volunteer Work
  • Spring 2014: Coached 7-8 yr in football, won championship game with only 1 loss for season.
  • Spring 2015: Internship, small business training, painting houses. Learned how to run a business, contracts, sales/marketing, communicating with clients.
  • Spring 2015: Coach 9-10 yr in football. Won Championship game. 1 Loss of the season
  • Autumn 2015: Advocate Resurrecting Lives Foundation. Assisted non-profit organization to help veterans with Traumatic Brain Injuries
  • Autumn 2016: Assisted with Vets for Vets program at The Ohio State University. Attended meetings, assisted incoming students adjust to college life.
  • Spring 2016: Coach 11-12 yr in football. Won championship game. Undefeated
  • Spring 2016: Assisted with Vets for Vets program. Attended meetings, assisted incoming students adjust to college life.
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Resume Overview

School Attended

  • Ohio State University

Job Titles Held:

  • Senior Line Operator
  • Chief Executive Officer
  • 35M Human Intelligence Collector

Degrees

  • Bachelor of Science , Communications May 2018

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