I would bring to you an extensive customer service background to your team. I'm a fast learner and I have an enthusiasm to help others. I work hard to please the customer and to resolve issues at the first level. I will provide to your customers a sense of understanding and make sure that they feel that I'm there to help them. Senior Help Desk Analyst with technical and troubleshooting repair expertise. Team player who is flexible, reliable and adaptable to dynamic environments. I am detail-oriented with extensive experience in telecommunications and customer service. Troubleshoots highly technical issues with ease and patience. I am effective at technical support and reporting. Highly computer-savvy. I am seasoned with more than 16 years in customer service and technical troubleshooting.
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