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Senior Healthcare System Administrator Resume Example

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SENIOR HEALTHCARE SYSTEM ADMINISTRATOR
Summary

Seasoned IT Administrator and Caregiver offering over 10 years of experience in the healthcare field. Specializing in implementation, server virtualization, cloud services, clinical applications and endpoint management tools across multiple operating system environments.

Experience
Systems Analyst / Texas Department of Transportation - Austin, TX06/2020 - Current
  • Analyze system vulnerabilities and collaborate with IT, vendors and business teams to eliminate.
  • Develop solutions by preparing and evaluating alternative workflow options for better efficiency.
  • Coordinate installation of updated computer programs and operating systems.
  • Test newly installed programs and applications to validate operability.
  • Coordinated and implemented network security measures to protect data within windows/ios environments.
Senior Healthcare System Administrator / Dell Medical School At University Of Texas Austin - Austin, TX01/2018 - 06/2020
  • Enforce endpoint standards via SCCM/JAMF including application deployment, patch management and baseline configuration.
  • Coordinate and execute regular server security and maintenance patchesroll-outs while providing zero impact to user base.
  • Implementation of Windows/Mac endpoint management tools Kace/JAMF introducing the ability to track, provisioning and secure our devices while also providing our users the freedom to utilize their preferred platform - promoting efficiency, support and security.
  • Serve as liaison and technical lead between vendor and project stakeholders facilitating communication, deadlines and ongoing relations.
  • Implementation and support of analytics and data capture solutions - Tableau, Redcap.
  • Manage VMware virtual infrastructure and workspace environments.
  • Create and maintain updated documentation of all integrated appliances and procedures for ongoing support efficiency.
  • Serve as POC for various business accounts providing low cost solutions to our customers and organizarion.
Network Services Technician / Cleveland Clinic Florida - Weston, FL01/2015 - 01/2018
  • Served as SME for the clinic's new Cancer Radiation/Oncology Institute department/building. Supporting their linac and gama knife treatment equipment.
  • Project Lead on newly constructed remote sites - (staging, cabling, telephony, logistics, hardware/software deployment)
  • Prompt resolution of users' break/fix incidents via IT Service Management ticketing solution.
  • Analyzed vendor presented solutions to determine and provide optimal integration within existing appliances.
  • Educated end-users and technical support teams on optimization and use of all newly deployed equipment.
Help Desk Support Specialist / Cleveland Clinic Florida - Weston, FL01/2012 - 01/2015
  • Provided phone/remote support to +3000 end-users.
  • Logged incident tickets and assigned to the appropriate teams.
  • Monitored daily Antivirus reports maintaining endpoint virus definitions up-to-date.
  • Performed in-depth forensics and disaster recovery on workstation hard drives.
  • Testing and implementation of new hardware solutions to facilitate provider efficiency.
IT Contractor / Cleveland Clinic Florida - Weston, FL01/2009 - 01/2012
  • Perform tasked actions and inventory on +2000 workstations throughout remote locations.
  • Evaluate all software/hardware and perform lifecycle deployments/upgrades as required.
  • Serve as lead on vendor-related onsite support and relations.
  • New workstation OS re-imaging and customation.
Skills
  • OS: Windows Server 2003-2016, XP-10, iOS/OS X, VMWare ESXi 5.x and 6.x
  • Languages: VisualBasic, PowerShell, HTML
  • Access Management
  • Systems Installation, Configuration & Upgrading
  • Training and mentoring
Certifications
  • VMware AirWatch Associate | Enterprise Mobility
  • MCSA Windows Server 08/2012
Education
Miami Jackson Senior High - Miami, FL06/1995
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Resume Overview

Companies Worked For:

  • Texas Department of Transportation
  • Dell Medical School At University Of Texas Austin
  • Cleveland Clinic Florida

School Attended

  • Miami Jackson Senior High

Job Titles Held:

  • Systems Analyst
  • Senior Healthcare System Administrator
  • Network Services Technician
  • Help Desk Support Specialist
  • IT Contractor

Degrees

  • Miami Jackson Senior High - Miami, FL 06/1995

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