Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
To secure a position in an organization that will utilize my education, investment and technological background and will incorporate and capitalize on my operations and research experience.
Microsoft Word, PowerPoint, Excel, Access, Outlook, Microsoft FrontPage, Microsoft Publisher, Bloomberg, CAMRA, Crystal Reports, PAM, Portia, Lotus Freelance Graphics, HTML, Lotus WordPro, Lotus Approach, Lotus Notes, Page Make. QUALIFICATION SUMMARY Ability to multitask, Great Customer Service
08/2015 to 03/2015
Senior Fund Accountant Arthur J Gallagher & Co. Anaheim, CA,
  • Confirm trade activity on behalf of clients, broker dealers and custodian banks.
  • Reconcile fails and unmatched trades through out the day between custodian banks and broker dealers.
  • Maintain communication with broker dealers and custodian banks to ensure proper settlement of daily trades.
  • Process trades in accounting and trading systems.
  • Process foreign exchange trades between clients and various broker dealers and ensure timely settlement.
  • Reconciliation of monthly cash and holding positions between custodian bank and also research trade breaks.
  • Set up new security masters.
  • Oversee monthly meeting with clients and internal team at SS&C.
  • Provide training and orientation for new employees.
  • Quality check team members work for accuracy.
  • Process weekly and monthly metrics that is reported back to client.
  • Follow process claim US Treasury failed charges between custodian banks and broker dealers.
09/2015 to 08/2015
Fixed Income Operations Specialist Marsh & Mclennan Companies, Inc. Sarasota, FL,
  • Confirmed trade activity between ING and broker dealers via Bloomberg Oasys or verbal confirmation.
  • Processed end of day Repos and Reverse Repos for hedge fund portfolio and daily verifications for discrepancies.
  • Assisted with fails and DK's through out the day between custodian banks and broker dealers.
  • Developed working relations with broker dealers and custodian banks to ensure proper settlement of daily trades.
  • Processed trades in ING's accounting and trading systems.
  • Processed foreign currency trades between ING and various broker dealers.
  • Reconciled monthly cash and holding positions between ING and custodian bank and also researched trade breaks.
05/2015 to 04/2015
Intranet Coordinator / Research Associate Harris County Humble, TX,
  • Maintained The Private Client Research web sites.
  • Ensured that all updates are posted in a timely manner as Financial Advisors are dependent on the information.
  • Created new WebPages as needed.
  • Handled research requests for capital changes, cost basis information, split history, and historical pricing.
  • Knowledgeable of Standards & Poor's ratings.
  • Utilized Bloomberg terminal to acquire specific information, timeliness and accuracy.
01/1 to 05/2015
Service & Coverage Analyst / Account Manager Harris County Tomball, TX,
  • Monitored and evaluated Cellular Market Areas as they pertain to our customer carriers throughout the U.S.
  • Created coverage map for our chain retailers, as well as researched and acquired the best possible NPANXX for our customers based on the retailer's XCGSA.
  • Generated reports and conducted research using Microsoft Excel and Access.
  • Resolved trouble tickets with the carriers, tech support and switch engineers, and using analysis of the resolutions as a tool for preventative maintenance.
  • Tracked the wireless industry and report any trends that may prove useful to our performance.
  • Reviewed, analyzed and allocated monthly bills, checked inventory and examined cellular lines for fraud.
01/1 to 01/1
  • Worked directly with the Billing Administrator to arrange sales invoices promptly, billing customers for materials and services used.
  • Prepared weekly billing for all clients.
  • Closed out and Accrue work orders in Work Order Tracking Systems, prepared special mailing.
01/1 to 01/1
Data Entry Clerk FLEET BANK City, STATE,
  • Updated and maintained several databases written in Microsoft Excel.
  • Prepared various spreadsheets, opened and closed daily batches, Processed daily transactions Printed and maintained daily reports, Controlled disbursements.
01/1 to 01/1
Data Entry Clerk BANK BOSTON City, STATE,
  • Served as a customer service representative.
  • Prepared the release of Lien and title on customer owned property.
  • Closed out various customer accounts.
  • Performed general data entry and moved outstanding accounts to Collections.
  • Displayed excellent communication skills during interactions with customer.
Expected in December 1997
Bachelors of Science: Information Science
Information Science
Expected in March 1996
Associates Degree: Finance and Investments
- ,
Finance and Investments
Work History

Cash Management Department ,

Car Loans Department ,
accounting, Lotus Approach, Billing, Bloomberg, C, excellent communication, Crystal Reports, Client, clients, Customer Service, data entry, databases, Financial, foreign exchange, Lotus Freelance Graphics, Microsoft FrontPage, HTML, inventory, Lotus Notes, Lotus WordPro, mailing, Market, materials, Access, Microsoft Excel, Excel, Outlook, PowerPoint, Microsoft Publisher, Microsoft Word, Page, pricing, Quality, Research, sales, spreadsheets, switch, tech support, trading systems, Treasury, web sites, written

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