Senior Financial Clerk Supplies,grants,procurement resume example with 8+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Professional and reliable individual who offers excellent customer service and problem solving skills. Detail-oriented employee with a demonstrated commitment to excellence, and the ability to thrive in fast paced environments. I would like to use me experience in public relations and exercise my strong communication skills. Creating longevity with in an entity and a community is my focus.
Skills
Bilingual
Financial report creation
Complaint resolution
Customer Relations
Excellent written and oral communication
Flexible & Adaptable
Report preparation
Administrative support
Office administration
Education
Pittsburg Senior High SchoolPittsburg, CAExpected in 06/2012 ā āHigh School Diploma: - GPA:
Work History
Contra Costa Superior Court - Senior Financial Clerk-Supplies,Grants,Procurement City, STATE, 11/2020 - Current
-SUPPLIES
Ordered all Office supplies for all the Contra Costa County Court locations.
Organized and implemented supply ordering procedures for all Contra Costa County Courts, up to standard with all Judicial regulations and practices.
Company credit card authorized user , used for day to day business functions. Such as ordering PPE, Reserving halls for Judicial meetings, and Travel arrangements.
Verified accuracy of business records by consistently updating customer information.
Arranged rapid office equipment repair and maintenance with vendors.
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Developed correspondence letters, memos and emails.
Drafted common document templates for use by executives and employees.
-GRANTS
Full understanding of contract compliance requirements of the federal, state and local grant programs in the Court.
Budget mJessicagement and tracking
Prepared financial status reports; reviewing contracts, invoices and claims for compliance.
Compiled, gathered data and prepared administrative or fiscal reports. Including performing complex financial and statistical Jessicalysis, and preparation of budget estimates.
Prepared financial policies and procedures, trained court staff regarding these policies and procedures .
Generated reports in Excel and typed letters in Word and prepared PowerPoint presentations.
Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
-PROCUREMENT
Superior Court Of California, Contra Costa County - Senior Financial Services Clerk- Court Collection City, STATE, 07/2019 - 11/2020
Answered inquiries from general public regarding judicial procedures, court collections and account balances
Met all customer call guidelines including service levels, handle time and productivity
Researched accounts and completed due diligence to resolve Financial Complaints
Performed thorough investigations of complaints resulting from Identity theft and Fraud. While using other resources and effectively communicating with several government agencies to determine a conclusion
Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction
Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Handled client correspondence and tracked records to foster office efficiency.
Created detailed expense reports and requests for capital expenditures.
Superior Court Of California, Contra Costa County - Criminal and Jury Clerk City, STATE, 02/2018 - 06/2019
Answered inquiries from general public regarding judicial procedures, court appearances and trial dates.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Examined legal documents submitted to courts for adherence to laws and court procedures.
Searched files and contacted witnesses, attorneys and litigants to obtain information for court.
Documented all exhibits admitted during hearings.
Created and submitted warrants using LJIS.
Used LJIS to prepare dockets or calendars for cases.
Processed payments for fines and fees, maintained accurate drawers, issued receipts and updated account balances.
Communicate clearly,tactfully and effectively with jurors,judges, the public, police agencies and other court officials and personnel, both verbally and in writing.
Provide customer service to the general public.
Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
The Home Depot - Specialty Department Supervisor City, STATE, 02/2013 - 01/2018
Trained team members in successful strategies to meet operational and sales targets.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Hired and trained staff associates and procedures to comply with company policies and procedures.
Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
Answered constant flow of customer calls with minimal wait times.
Communicated with vendors regarding backorder availability, future inventory and special orders.
Liaised with customers, mJessicagement and sales team to better understand customer needs and recommend appropriate solutions.
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